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Sofitel Krabi Phokeethra Golf & Spa Resort
3,391 reviews
#3 of 19 Hotels in Nong Thale
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Klong Muang Beach Nong Thalay, Nong Thale, Krabi Town 81180 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$147
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Full view
360
Panoramas (6) Pool & Beach (605)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 19 hotels in Nong Thale
Location
Cleanliness
Service
Value
Travelers' Choice
Sofitel Krabi Phokeethra Golf & Spa Resort is renowned for its timeless elegance, luxurious rooms and suites, gourmet restaurants, outstanding facilities, and gracious Thai hospitality. Set in a lush tropical garden and just a few steps from the beach and Andaman Sea, the resort features a 7,000 sq.M. Lagoon-style pool, the largest swimming pool in Thailand. Guests can enjoy four restaurants serving Thai and international cuisines, a fully equipped fitness centre complete with steam room and sauna, So SPA with L'Occitane offering an extensive menu of rejuvenating spa treatments, and a Kid's Club. There is also an exclusive 9-hole golf course, and conference and meeting facilities and a unique 1,000 sq.M. Air-conditioned marquee for up to 950 persons. Designed to enhance the stay of every guest, our signature Leisure Butler service includes a VIP check-in and a personal assistant to arrange an unforgettable marriage proposal or special romantic moment, private dinner parties and celebrations, personalised excursions to nearby islands, and much more. Escape to Sofitel Krabi Phokeethra Golf & Spa Resort for a romantic getaway, a family holiday, a magnifique wedding, meeting or event in tropical paradise.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Snack bar
Swimup bar
Poolside bar
Diving
Golf course
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Park View
Languages Spoken
English, French, Thai
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
42Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Klong Muang Beach Nong Thalay, Nong Thale, Krabi Town 81180 Thailand
Name/address in local language
Getting there
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3391Reviews197Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Stayed over the in last week of December for 3 nights. The hotel overall is very nice, clean and to an extent well maintained. The room we had was great 3rd floor nice view of the grounds/pool, very clean, spacious and what you would expect for a brand of this kind. The pool area is the highlight of this hotel. During our stay we enjoyed the obstacle course, paddle boards and swim up bar (happy hour half price drinks between 3-4) was great. It’s great for adults as well as kids. It was a very friendly atmosphere amongst all the people stay at the hotel and the families. For families this place is ideal and for couples loads as well. Also, there is a separate adults section aswell for the pool area. The bar food was probably our favourite food at the hotel. They make fresh fries, sandwiches, burgers and some Thai dishes. Limited menu but quite good. They offer a lunch buffet for like 550 bht which is actually good lots of food options (but pricey). The breakfast looks like a large spread but lacked options. Overall breakfast is good but nothing that will blow your mind. The on-site restaurant food (Italian) is not good. Overpriced, understaffed, slow service, poor quality of food and they run out of pizza 2 hours before closing both nights we attempted ordering. Overall food 2/5 Also worth noting that taxi’s generally charge a flat rate of 500bht anywhere you go from the hotel. The hotel excursions are double the price if you go with them oppose to finding your own. We done the 4 island speedboat tour (includes phi phi) and it was half the price per person booking independently rather than booking with hotel. The staff are very nice, friendly and try extremely hard to make your stay a good as possible. I would return to the hotel if I was to come to Krabi again. Anyone reading this do not take this as a negative review of the hotel just the food choices need improvement. Overall rating of the hotel would be 4/5.…
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Date of stay: December 2021Trip type: Traveled as a couple
Helpful
Response from Siripun Petchai, Other at Sofitel Krabi Phokeethra Golf & Spa Resort
Responded 1 week ago
Bonjour ‘AC’, Sawasdee Kha. Thank you very much for staying with us during your recent trip to Krabi and for taking time to share your review in TripAdvisor. Glad to know that you enjoyed your overall stay with us and that you were satisfied by our facilities and services. Nevertheless, your feedback about the food and beverage experience was well noted and shared with our Director of Culinary in order to achieve further improvements. Please accept our apologies for any inconvenience caused. In the meantime, in relation to the pricing of the taxi and hotel excursions, we are sure that you would appreciate that as a luxury hotel we have many high operational costs to enable us to provide a five-star luxury experience for our guests in a safe and secure environment with high quality vehicles and trained staff in order to reach their expectations. We are not competing with local businesses and our guests’ expectations are definitely very different. Once again, thanks for sharing your experience and look forward to welcoming you back to our beautiful resort. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.
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This was an incredibly disappointing stay mostly due to simply sun standard and awful food and beverage with a director of F&B and Head Chef who clearly couldn't care less. We had ordered food for some excursions and what we got was simply awful and unedible. On the first occasion we showed the staff at the front desk who were horrified and said as much. They promised the next day would be better but what transpired was even worse and bordering on disgraceful. For a luxury brand like Sofitel to present such disgraceful food is unacceptable and for the Executive Chef and F&B manager to not even bother discussing it with the guest just reconfirms why the food is so bad. Breakfast is a 3 star joke and being served raw pancakes and returning them without as much as an apology or an offer to remake them. The new years eve dinner was so over priced to be laughable with the promise of a fantastic buffet failing to deliver. Burgers delivered by room service were burnt to a crisp and rock hard, perhaps that's why it took an hour to arrive. The chefs cannot be competent at any level as no one who cooks would serve such food. Otherwise staff were great and tried hard and the pool was pleasant if you could find somewhere to sit but forget about a drink or any service at the pool area. If you are looking to enjoy a beach then look elsewhere. This is not a resort I would ever return to and the management have a lot to answer for. What a disappointment.…
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Go elsewhere
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Helpful
I’m not even sure where to begin. I must admit that I work in hospitality which for sure puts my expectations fairly high and I’ve been living in Thailand for nearly a decade. But I’ve rarely been that disappointed with a hotel experience. Not everything was terrible and clearly some staff are real gems, doing their best despite everything. But from the start, the check in lady was quite rude, it was rushed to a point where she didn’t even take the time to explain the hotel structure (where are the restaurants? The gym? The facilities?) even though we were the only customers at that time. No one walked us to our room or showed us around. The room doesn’t have a directory, no information whatsoever on the golf, spa or f&b, the fridge is empty, no minibar menu, some electrical plugs are not working and there’s barely 20ml of a really chemical shampoo/gel for 2 ppl. The breakfast is a nightmare… the understaffed waiters are running around like headless chickens, you need to ask 3 different ppl to get 1 coffee and it takes 20 minutes … every morning. And the food is barely average. Taxi from the hotel to city center costs over 20$ and you need to wait nearly 45minutes for them to come when there is no traffic… Cherry on the cake, we came back at 11.30pm on the 31st and tried to get a drink …. What a hassle. They had closed their “coupons” system and we had to argue with 3 clueless staff to get 2 drinks on NYE.. unbelievable. Considering the high price we paid because of NYE period, it was really not worth it and clearly not up to Sofitel standard or any 5-star hotel.…
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Date of stay: January 2022Trip type: Traveled with family
Helpful
Response from Siripun Petchai, Other at Sofitel Krabi Phokeethra Golf & Spa Resort
Responded 1 week ago
Bonjour ClairOdn, Sawasdee Kha. Thank you very much for staying with us during your recent trip to Krabi and for sharing your review on TripAdvisor. We are disappointed to read that you did not enjoy your stay with us. Your valuable feedback is appreciated. This information has already been shared with the management team for each of the particular departments. Please accept our apologies for any inconvenience caused and be assured that we take your feedback quite seriously, as we are always working on better ways to deliver service to our guests. Guest experience is our number one priority at Sofitel Krabi and we are disappointed when sometimes we don’t get it quite right. Thank you for making the effort to communicate the positive aspects of your stay regarding service from certain Heartists, which is also shared with our team. Once again, sorry that we let you down for this stay. Hopefully, this experience will not impair your trust in Sofitel Krabi and we sincerely hope that you will give us another opportunity to better serve you again in the future. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.
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Our stay at Sofitel Krabi was a wonderful experience. Beautiful surroundings, excellent food (chapeau (new) Chef and Team) and most importantly very kind and warm and friendly. A special compliment for general manager Jonathan Rudd who went out of his way to make us feel welcome. An unfortunate misunderstanding about non allergenic bedding was quickly solved and forgotten after which we could enjoy the amazing festivities organised for New Year. Thank you again Team Sofitel.
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
Response from Siripun Petchai, Other at Sofitel Krabi Phokeethra Golf & Spa Resort
Responded 2 weeks ago
Bonjour 803martijnb, Sawasdee Kha. Thank you very much for staying with us during your recent trip to Krabi and for sharing your wonderful review on TripAdvisor. Glad to know that you had an enjoyable stay with us and that you were satisfied by our resort ambience the food, and the service from our dedicated Heartists. Nevertheless, sorry about the bedding experience but glad to read that our team had rectified the issue promptly. Please accept our apologies for any inconvenience caused. Guest experience is the top priority at Sofitel Krabi. Thanks for your kind words of praise for Mr. Jonathan Rodd, our general manager, who very much appreciated in return. Once again, thank you for sharing your experience. We cannot wait to welcome you back to our beautiful resort. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.
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We enjoyed the 4 islands half day tour. Staffs were very kind and polite. Lunch was very good. We enjoyed very beautiful sea,sand and beach. The ship is clean and comfortable. It is safe even with children. I didn't have a long time to get on the boat, so it's good for people who are likely to get seasick.
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Date of stay: December 2021Trip type: Traveled with family
Helpful
Response from Siripun Petchai, Other at Sofitel Krabi Phokeethra Golf & Spa Resort
Responded 3 weeks ago
Bonjour ‘eriy506’ Sawasdee Kha! Thank you very much for staying with us during your recent visit to Krabi and for taking time to share your wonderful review in TripAdvisor. Glad to know that you had an enjoyable stay with us and that you appreciated the 4 islands boat trip and the service from our dedicated ambassadors. Please rest assured that I will, personally, pass your warm compliments to the entire team, as this will be highly motivating for our employees. Once again, thanks for sharing your experience. We can’t wait to welcome you back to our beautiful resort. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.
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PRICE RANGE
$114 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel phokeethra krabi golf hotel nong thale, sofitel phokeethra krabi golf and spa resort, sofitel krabi, sofitel phokeethra krabi hotel, krabi sofitel
LOCATION
ThailandKrabi ProvinceKrabi TownNong Thale
NUMBER OF ROOMS
276
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Claim Your Listing Frequently Asked Questions about Sofitel Krabi Phokeethra Golf & Spa Resort
Which popular attractions are close to Sofitel Krabi Phokeethra Golf & Spa Resort?
Nearby attractions include Pooja Tailor (0.7 miles), Khlong Muang Beach (0.7 miles), and lazy Bar (0.6 miles).
What are some of the property amenities at Sofitel Krabi Phokeethra Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Sofitel Krabi Phokeethra Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Krabi Phokeethra Golf & Spa Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Krabi Phokeethra Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sofitel Krabi Phokeethra Golf & Spa Resort?
Conveniently located restaurants include The White Orchid, Royal Tandoor, and Sa-ing Restaurant & Bar.
Are there opportunities to exercise at Sofitel Krabi Phokeethra Golf & Spa Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sofitel Krabi Phokeethra Golf & Spa Resort have airport transportation?
Yes, Sofitel Krabi Phokeethra Golf & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Krabi Phokeethra Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Krabi Phokeethra Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Krabi Phokeethra Golf & Spa Resort?
The staff speaks multiple languages, including English, French, and Thai.