Sofitel Krabi was just a breath of fresh air for us. We booked directly with the hotel and they had a promotion of a complimenyary speed boat tour to Hong Island for us. Our guide was very knowledgeble and climbed up to the newly built view point with us. We spent half a day there, which was one of the highlights of our trip. Front office, housekeeping and restaurant staff were always very helpful and kind during our stay. The hotel had precautions in place for covid, and we felt very relaxed in the restaurants too. Never over crowded... We stayed in the family room which was spacious enough for 4 of us. The interiors were Victorian style, with lots of wooden furniture, had a great vibe. On our second night we moved to a pool access suite which was just amazing. Kids loved it, so worth it. The main pool has an inflatable obstacle course, nicknamed "survivor island" by my kids. They never even stepped foot into the kids club but I saw there wer younger kids joining activities there. Overall this was a very relaxing holiday for us, getting away from the crowds and enjoing beautiful nature and luxurious hotel with great service!…
This property is in the quiet area of Krabi, which was nice. It was especially quiet I assume since its the pandemic season a lockdown in Bangkok was eminent so I guess a lot of the Bangkok-based guests left earlier. You can feel that the hotel was not up to the normal level of personnel working as when we arrived there was no bellboy seen onsite and service in the restaurants was very slow. But tried their best so I guess that is what you can hope for.
My first visit and I have to say that I love the service and atmosphere at Sofitel Krabi. Huge pool area with a separate reserved area for adults only which was very peaceful. Khun Bee who managed the executive lounge when we were there is such a superstar at her job and made our trip feel very special! The hotel offers several complimentary sports activities, we very much enjoyed the early morning yoga led by Khun Pam at the spa and the tennis tournament. Until next time Sofitel Krabi!
Possibly one of the best hotels we have stayed at in a while!! We felt amazingly well looked after. Highlights: - Amazing swimming pool - The Witbit - coolest pool game ever!! - The kids pool - totally wonderful the kids could play and have touch the bottom - even our 1 year old. - The breakfast - WOW. - The kids club - The New Year’s Eve Party - AMAZING! - Staff who are willing to do anything - I even saw one member fixing a child’s blow up pool toy with a a patch! - The Frozen show - possibly one of the greatest moments of our little girls life meeting and giving Elsa a cuddle - Excellent room service - Kids meals - there is a kids menu which is good, but out kids are a little fussy, we just said what we wanted and even if it wasn’t on the menu the chef was happy to sort it out. Really wonderful for us - The sailing boats and paddle boards, really great fun - Resident nurse at the hotel, we all ended up seeing her at some point - she is fabulous, especially as it’s always difficult on holiday thinking where the nearest doctors, pharmacy is, she just sorts it all out - fantastic!!! - The staff really make this place. Special shout outs to... - Khun Noodang, Khun Sand, Khun Mint, & Khun Pamela from the kids team, our kids were looked after so so well. Thank you. - Nurse Kwaan! - Khun Nittan & Khun Ing from the Breakfast team - Khun Fern on reception - very happy and willing to do anything to help - Khun Eve - Our little girl did the light dance with her each evening - Khun Al from the leisure team - always a great smiley face - Elsa & Anna :-) - Khun Phat from the management team - always checking to see what she could do more and nice to talk to a friendly face Only a couple of things I would recommend - Have kids plates, bowls, cups, place mats, wet wipes, and cutlery readily available in ALL the restaurants - Improve the service in the Italian restaurant and poolside - Have the staff check for broken glass on the beach - Take away the signs saying you can’t dry stuff outside as nothing seems to dry inside Overall a really fantastic stay, thank you. Love from The Jamieson Family xx …
Bonjour Sofitel krabi Me and family are very impressed far beyond our expectations. Let me start from Jonathan Rudd, I have never seen this hard working GM humble with his staffs you can see him and reach him any where anytime..following his teams K. Pat k. Poppy made us feel more than home. How can we not mentioned about the entertainment team Christian Pamela Yip.. We had a great fun on new years eve super energy Maya lounge k. Bee k. Bella k. Kam thank you so much for taking very good care of my parents and my lil one Every morning at breakfast k. Nitta and k. Jintana will make sure for our comfort. Kids play room love you k. Noodang says Sahej I would call sofitel krabi staffs as family This was all about the team now about property. The best family oriented property in the world that I have ever been to. Staffs are family food is great. Activities all day round for every age Will definitely go back again and again and definitely recommends every one to go…
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