Speechless - that's how I felt when I entered Phulay Bay Ritz-Carlton (the resort known for being featured in Hangover Part 2). It offers a stunning natural sanctuary and an array of five-star resort accommodations. I unequivocally endorse and recommend this place to anyone, particularly those who are looking to escape (the pandemic) and experience one of those "wow, I will never forget that time," and those who are considering visiting Krabi for their next vacation. Amazing view + resort. Why this place? From start to finish, the staff focused on two things (definitely more but this is what I remember): service and attention-to-detail. My significant other and I felt extremely welcomed and thus we were able to take advantage of all the accommodations (e.g., snorkeling, private boat trip, spa, yoga, pool, etc). The food here is fantastic as well - try their calamari, coconut juice, and crab curry. Oh, one random note: I told the General Manager that I just got out of the 14-day quarantine in Bangkok. Subsequently, that evening, I received a bottle of prosecco and a "certificate of freedom." It was a total surprise and again, one of those "I will never forget" experience. Thanks, Sabai! In all, I highly recommend this place, and I can't wait to come back!…
I have stayed with a friend for four days. I can truly call it one of the best hotels I have ever stayed. The unique check in experience, the luxurious rooms with their gigantic ceilings with Thai style wooden elements, the lush green surroundings, the huge pool, the delicious breakfast.. Just to name a few items that impressed me. Last but not least the service. Our personal butler, Nam, was very friendly, super helpful and made us feel so welcome at all time. He could be contacted on WhatsApp and his responsiveness was perfect. We were in good hands throughout the entire stay.
When I booked Phulay Bay, a Ritz-Carlton Reserve in August, there was a promotion called "Double Upgrade with Triple Delights" for stay up to October 2020. As such, I decided to book a stay for 2 nights and was upgraded to the Beach Villa. From the time we arrived at the resort, the security guard was on his toes to welcome us. In fact, when we were at the arrival pavilion or Sala Srichan, we were greeted by Mr. Anthony Smekens, the General Manager of Phulay Bay and was introduced to members of his staff, including Tanya our butler. Tanya is a magnificent butler as she is very attentive to every single details and made our stay very pleasant. We were definitely treated like a VIP. Check-in and check-out was done in our villa. Our Beach Villa is located near the beach and facing the sea. We have our own swimming pool. The size of our villa is so huge with more than 400sq metre in size. There is an oversize bathtub and a separate bathroom. We spent the entire time in our room, enjoying the facilities of the villa. This is more so when it rained throughout our 3 days stay. Breakfast was superb so much so that we spent about 2 hours enjoying the buffet and sparkling wine! We also tried the Luxury Signature Body Massage. Prior to our treatment, with the advise from Tanya, we went to the Spa an hour earlier to use other facilities at the Spa such as the aromatherapy steam room, outdoor vitality pool, sauna and relaxation room. Thanks to our butler, Tanya for making all the arrangement for us. All we had to do is just to show up at the waiting area at the specific time of appointment and Tanya was there to send us to the Spa with the buggy cart. After we were done with our treatment, again Tanya was already there waiting for us to send us back to our room. It is really a perfect getaway in a perfect resort! Unfortunately, we were not able to try all the outdoor facilities due to the rain. The common swimming pool is rather big. Staff who met us along the way while we were walking in the resort grounds greeted us as soon as they saw us. You can tell that everyone was well trained as they approached us and asked if we needed any help or even a buggy cart to bring us to where we were headed. This is what luxury concept is all about...service in mind besides having a great product. My friend and I were really happy with our stay and the service that we received. If you are looking for a fantastic vacation, this is the place to be! Thank you Tanya for making our stay a memorable and enjoyable one! We have been talking about how wonderful our stay at Phulay Bay was with all our friends and hope to return again in the future.…
เป็นสถานที่ที่น่าประทับใจอย่างยิ่ง ตั้งแต่สถาปัตยกรรม วิวทิวทัศน์ตรงหน้าหาด ไปจนถึงบริการที่สมบูรณ์แบบ กิจกรรมของทางโรงแรมทำให้แต่ละวันผ่านไปอย่างรวดเร็ว จนเวลาสามวันไม่เพียงพอสำหรับการพักที่นี่ สปาของที่นี่ถือเป็นอีกส่วนที่ทำให้การพักผ่อนน่าจดจำ ขอบคุณน้อยและแดงที่ใส่ใจรายละเอียดและดูแลผู้สูงอายุอย่างดี Special thanks to Tanya, our lovely butler for making us a wonderful vacation.
I visited Phulay Ritz Carlton reserve in “reserve pool villa” room type. There are 2 bathtub (indoor & outdoor) and 1 swimming pool with ocean view. All staff is great espacially my butler, he’s helpfull. Food is good but expensive. Kids club is the best, lots of toys & activities for kids. Romantic place for couple and good for family. Finally Spa is great!!!
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