...Our personal favourite location in the reserve was the sunset beach as it was fun to spend time with our family and get some drinks from the bar while watching the sunset...

...Truly a 6-star location in Krabi, Thailand, with a premium on relaxation...

Stunning resort in an amazing location, conveniently close to all krabi’s sightenings...

...From the moment you arrive you are you are greeted by the most stunning atmosphere seemingly like a dream filled with serenity and unimaginable beauty...

...The hotel needs to be uplifted in the sense of a more lively environment to make you want to stay longer we booked for 3 nights but left in 2 nights...

...Nice sunset drink at the bar with some local performance...

...And yes, the pillows and bed were amazing too!...

...The atmosphere is quite casual, but not sloppy...

...Valentin Cherepov and his team helped us to upgrade our room in our stay...

...The rooms were top quality with beautiful decor and lots of little extras...

...The villa was spacious and tastefully decorated, with all the modern amenities you could ask for...

...The beauty of the property and its environment was so overwhelming that it took me some time to be able to articulate what I see before me...

...Biggest bed I have ever seen and much of the room is obviously bespoke including the most wonderful painted wooden panels...

...Royal king size bed...

...The artistic touch in every corner of the hotel...

...We really enjoyed our ocean view villa with its beautiful Thai decor, incl the massive king size bed, spacious bathroom and generous closet space. The wrap around porch was a wonderful bonus which we fully utilized as an extension of our room...

...He helped organized a suprise dinner, lovely room decoration and gifts...

...Setting up personalized dinner tables, fixing up bath and spa experiences are amongst Arty’s personal touch...

...The rooms are stunningly designed with Thai splendour, wooden doors of majestic Thai murals, lavish bathtubs indoor and out and a supersized bed for luxurious sleep...

...They must have had the duvets made specially for this bed as it covered the whole thing. The bathroom was amazing with two sinks, twin rainfall showers and two baths...

...The rooms are stunning and very very big, however the bed is massive but slightly complicated as you can enter from only one side but you get used to it... Each room comes with a dedicated butler who is your point of contact during your stay unfortunately for us after our check in for 3-4 hours our butler was no where to be seen and no other staff would assist even for a buggy until we lost our cool, post which everything went of fine and we got great service from our butler and even the manager called us immediately...

...The room have been well prepared upon arrival, every details of our stay is under control by Khun Arty, we never worry what if we don’t know this and that because we have him...

...Valentin Cherepov and his team helped us to upgrade our room in our stay. The rooms were always cleaned very nicely and sometimes with even a few surprises—like the flower petal bath arranged by the housekeeping team...

...This is a very small hotel (in number of rooms - less than 60) but covers a large footprint so you feel like you are the only one there...

...To talk about the room , all cleaned as they got good communication since we gone till we left in room was clean and nice smell . I didn't like to way from room to the swimming pool much didn't match with older people but Jeans always support us on the way or pick us from room 63 to any places...

...The room that we were allotted on arrival had some issues and we mentioned this to Khun Ian Ding... The cleanliness of the rooms, the choice of fruits, the complimentary beverages, the personal care products in the bathroom are several elements to admire...

...Plus, when we reserved a room, the concierge team reached out to us and proposed tours and ideas for our stay...

We stayed at the ritz Carlton Phulay Bay for 3 nights... We went to the pool area as our room wasn’t ready... Our room was beautiful and view to the beach was incredible... She told us we need to book first... This was an expensive hotel at £700 per night...

Stayed 4 nights past week... Extra large beds, excellent food...

...Great room with the best bathroom, boat trip to Hong Island, amazing view from the pool, good food, and amazing service from all the staffs with always big smile!...

...The villa was spacious and tastefully decorated, with all the modern amenities you could ask for...

...Biggest bed I have ever seen and much of the room is obviously bespoke including the most wonderful painted wooden panels...

...From the moment we arrived we were greeted by the wonderful Valentin who had organised a room upgrade for us which was phenomenal...

...Private butler service and check-in/out right from the room was very appreciated. Thank you to manager Kung Daend for your assistance in room selection...

...The rooms are amazing, and we have never seen a bed so big, over 25' long...

...My only complaint would be a few "critters" and bugs that managed to make their way into the room including a gecko...

...Mr. Valentin the Director of Rooms ensured a most comfortable stay and routinely checked in on us and gave wonderful recommendations on activities... He helped organized a suprise dinner, lovely room decoration and gifts...

...An extraordinary stay with stunning sunsets and special hospitality. The rooms are stunningly designed with Thai splendour, wooden doors of majestic Thai murals, lavish bathtubs indoor and out and a supersized bed for luxurious sleep...

...We took the boat tour they offer to Hong Island - it is included with booking a room...

...We were introduced to 'M' our personal butler who transported us to our room in a buggy, similar to a golf cart... When we arrived at our room, we were completely taken aback by the size of the room, it was enormous... Khun Montree was the manager of these while we were here and we need to compliment him and all the staff for the incredible service that we received...

...All food and drink in every outlets are delicious and valued for money...

This is one of the best experience in any Ritz Carlton Property so far!...

We stayed at the ritz Carlton Phulay Bay for 3 nights... Restaurant food is ok but you pay a premium price for average food... She told us we need to book first... This was an expensive hotel at £700 per night...

I’d say Phulay Bay is a pricey resort but definitely worth its price...

...We booked private trips to Phangna Bay and the next day to Phi Phi Islands...

...Jeans our butler she is nice and kind of good at in English her accent and service made me surprised...

...Phulay Bay is among the very best of them all, and maybe even the best one...

...Truly a 6-star location in Krabi, Thailand, with a premium on relaxation...

...Royal king size bed...

...The complementary long boat to the nearby Hong Island was a great experience and seeing the area by private speedboat is worth the splurge to avoid the crowds and immerse yourself in the beauty of the islands...

Phulay Bay is a proper 5 star resort, with outstanding service, for which you are of course paying top dollar... Marriot, I hope you know how good this young man is, I would bring him back and employ him in a heartbeat... Again, all the restaurants are proper 5 star, you get what you pay for...

...Bit expensive but truly worth it. Thank you making us holidays special...

No doubt this Ritz is one of the most beautiful and unique in Thailand... It is a must experience worth every Bat.!!...

...Fantastic job done folks, very warm and welcoming , besides the property it self is amazing !...

...We took a taxi into town one night, which was easy to arrange. We took the boat tour they offer to Hong Island - it is included with booking a room...

...Pie, Gai of the restaurant took supreme care of my dining experience...

...It may be a little pricey but if you want to treat yourself, go ahead, you really will agree with all I have said...

...Phulay Bay - top of the class It was my third visit in Thailand ... But when we have moved at the second day to the royal villa we have felt truly satisfied:) This villa is like a kings one in all the way ... 8/10 Food : food quality in the resort was very decent ...

...Kwan and the entire team ensured everything was flawless...

...Habib, our butler made sure we had the perfect stay...

...Mostly I have to thank Habib for making our stay nice and smooth...

...The rooms were always cleaned very nicely and sometimes with even a few surprises—like the flower petal bath arranged by the housekeeping team...

...Yun, our private butler, discreetly took care of everything we asked...

...The housekeeping team was on point and our young butler Khun Habib was most thoughtful and took care of our smallest needs with a respectful smile... The cleanliness of the rooms, the choice of fruits, the complimentary beverages, the personal care products in the bathroom are several elements to admire...

...The entrance and the rest of the resort is beautiful and well maintained... There are two enormous baths (one outside in the pretty back garden) and a 4 metre bed!...

...To talk about the room , all cleaned as they got good communication since we gone till we left in room was clean and nice smell ...

...Our personal assistant was the fabulous Son he made our stay perfect in every way possible!...

...For your cards for sure , I'm gonna create as comblined all inside the frame...

...The morning trip to Hong island is also a major highlight the hotel staff are wonderful and so accommodating they bring towels, water anything you need just ask and they will provide it for you... Having stayed in many luxury resorts this really was the best we have ever experienced...

...We can't live with anything below the standard they provided...

...Reserve grounds are well maintained, leaves being swept every morning - the rest are luxuries you have to experience for yourself... Pie, Gai of the restaurant took supreme care of my dining experience...

...The bathroom was amazing with two sinks, twin rainfall showers and two baths...

...Housekeepers and cleaning service was exceptional- they made our 300 square meters villa in maximum 30 minutes:) and did it 3 times per day :) 10/10 Villa : in the resort there is a part where are located refurbished and reconstructed villas (9 of them ) but this villas are not having a perfect sea view ...

This is one of the best experience in any Ritz Carlton Property so far! From the start till the end of the stay we were amazed by the warm welcome that we received from the staff... The hotel is very meaningfully built for the guests and the preservation of the reserve as explained by the staff... The villa we stayed in was spacious and had a pool included... Valentin Cherepov and his team helped us to upgrade our room in our stay... The rooms were always cleaned very nicely and sometimes with even a few surprises—like the flower petal bath arranged by the housekeeping team... There was a wide variety of restaurants which always presented us dishes which would exceed our expectations... Overall, this experience wouldn’t have happened without our Butler, HABIB .... He helped navigate and drive us around the reserve, recommended the many activities in and out of the reserve, and also happily helped us coordinate with the kitchen for some recipes we requested for!... He was always there for anything we needed with the hotel with a smile on his face... And also many thanks to the general manager, Vidhya Sagar, who was always there to check in with our family on how we’re doing!... This was overall a 10/10 experience and I would definitely go there again the next time I get the chance!...

...One of the top highlights of our stay here is definitely the staff - they made this place like home. Special shoutout goes to our butler, Habib, whose iconic smile literally cheered us up every single day, starting from the moment he was introduced to us when we arrived... There was a day I asked Habib where we could buy durian around Ao Nang and without us asking, he proactively told our driver to stop us by a supermarket to buy durian first before heading to the beach... No matter I was in the hotel or not, whenever I bugged him he was always super responsive and incredibly nice... Having Habib during our trip was like having a local friend in Krabi, and we never had to worry about anything... Hope the hotel can recognize what a gem he is!...

From the minute you arrive at the Phulay Bay hotel, you realize that you are in a special place... The service and the friendliness of staff is beyond any expectations we had!... The housekeeping team was on point and our young butler Khun Habib was most thoughtful and took care of our smallest needs with a respectful smile... Never experienced this kind of personal attention at other 5/6/7 star properties... Khun Valentin came across as a very kind person and compliments to him on a great job of training his team... The next thing we knew, much to our delight, we had been moved to a beach villa!... The chef took very good care of our vegetarian meals and we thoroughly enjoyed the food here!... The complimentary half day boat trip to Hong Island was a very welcome add on!... The cleanliness of the rooms, the choice of fruits, the complimentary beverages, the personal care products in the bathroom are several elements to admire... A true 7* experience with the most wonderful staff, perfect for couples, honeymoons, families & friends!... Thank you everyone at Phulay Bay for making this an incredibly memorable experience for us!...

We stayed at the ritz Carlton Phulay Bay for 3 nights. On arrival they great you via a Buddhist temple and gong your arrival and present you with flower bracelets... The resort is large and you can be transferred around the resort via buggy but we opted to walk whilst here... The staff are incredibly friendly although Service is slow and they often forget things... Sun set bar is beautiful at night and the staff here are very good... Our butler seemed to let us flounder around and the resort wasn’t explained to us... The waitress was rude said she struggled to fit us in... We explained we would only require the table for an hour...

...Plus, when we reserved a room, the concierge team reached out to us and proposed tours and ideas for our stay. We booked private trips to Phangna Bay and the next day to Phi Phi Islands... She was there for our check-in to our check-out and we could request anything we needed from coffee in the morning to a trip to town through our WhatsApp chat with her... When we had a spa appointment, she came to get us from the pool and took us to the spa and then back to the pool... She knows what you ordered and asked if you wanted the same thing... She was amazing and we appreciated her attentiveness and anticipating our needs...

...We greatly appreciated the kind attention and service provided by our butler Habib, who ensured both that any requests we had were promptly attended to, and that the preparation for our wedding ceremony were complete... Beginning the day with a wonderful breakfast on a patio with an ocean view was always enjoyed... We participated in several complimentary activities including the boat trip to Hong Island, hiking on the Naga trail for a sweeping view of the peninsula and the sunrise, and kayaking off the beach...

...From the moment I arrived, I was welcomed by Valentin who was incredibly friendly and informative. I had the privilege of staying in a luxurious villa, complete with a private pool... I was especially impressed with our personal butler, Busaya Bua-on (Boos) who took care of our every need and made sure my partner's birthday was special... She was always available to answer any questions we had and went above and beyond to ensure our stay was enjoyable... The staff was also incredibly friendly and accommodating... Overall, my experience at Phulay Bay was one of the most luxurious I have ever had... The traditional Thai-style architecture was beautiful, the service was top notch, and Boos made sure our every need was taken care of...

From start to finish this stay was the most perfect experience we have ever had. Having stayed in many hotels and resorts as a Platinum Bonvoy member all over the world this one topped them all... From the moment we arrived we were greeted by the wonderful Valentin who had organised a room upgrade for us which was phenomenal... Our amazing butler Khun Sun could not have been more helpful or obliging and the level of service he provides is out of this world!... He made our trip extra special and we cannot thank him enough!... The spa is one of the best we’ve ever experienced highly recommend booking the private suite for two if you are going as a couple... The morning trip to Hong island is also a major highlight the hotel staff are wonderful and so accommodating they bring towels, water anything you need just ask and they will provide it for you... No request is too big or small and the hotel itself is like a magical oasis... Having stayed in many luxury resorts this really was the best we have ever experienced... Every single detail is considered and organised to make the trip seamless... Thank you to everyone at Phulay Bay for creating one of our most memorable experiences, Catherine and Mark...

...The attention to detail and level of service is amazing. Our villa host Natcha was faultless and went above and beyond to make our stay extra-special... Pretty much all my requests and needs were pre-empted... Many hotels I have stayed at since the pandemic have been lacking in service / experience as a result of letting staff go... It is obvious that the hotel looks after their staff as they were all retained throughout the pandemic and they clearly take great pride in their work... Special mention to all those working at the sunset bar and airport transfer staff...

...Even prior to our arrival the attention and support via e-mail was incredible. During our stay, we were lucky enough to have Habib to take care of us... Habib made our stay much more comfortable, relaxing, and enjoyable... He was great at providing advice on things to do, getting us to places, and his attention to detail was out of this world... We will cherish this trip forever and we are grateful to Habib for taking such great care of us during our time at Phulay Bay...

...The complementary long boat to the nearby Hong Island was a great experience and seeing the area by private speedboat is worth the splurge to avoid the crowds and immerse yourself in the beauty of the islands... Private butler service and check-in/out right from the room was very appreciated... Thank you to manager Kung Daend for your assistance in room selection...

...If you like their rice fish crackers let them know, you can buy some vacuum sealed to take home!... Our whole time here was brought to the next level by our kind and attentive butler Habib that really made our time here fantastic... Thank you to all the staff and Habib for making this a trip to remember...

Phulay Bay is a proper 5 star resort, with outstanding service, for which you are of course paying top dollar... And now you get to the good part, you are assigned a butler on arrival and they look after you for the rest of your stay... We have had these butlers before and they are very good, you contact them through whatsApp for whatever you need... We had a young man called Habip, who I have to say, was without question, the best member of staff we have ever encountered in over 35 years of Travelling... Marriot, I hope you know how good this young man is, I would bring him back and employ him in a heartbeat... All dinning options are 5 star, breakfast is amazing with everything for every taste... All in all a great stay, we would return again just to have Habip look after us again... We would have no problem recommending this hotel Fully...

...Our butler Arty was amazing and really took care of our every need, arranging for classes, a trip to the city, daily dinner reservations, tea in the room after dinner and even gave us lovely parting gifts on our last day. We were focused on getting the most of Thai cooking, particularly southern Thai and were at Sri Trang every night and Gai and the staff were amazing at remembering our preferences and making sure we enjoyed every meal, even surprising us with complimentary sides and anniversary deserts without any prompting from us... The massage we got at the spa was one of the best we have experienced...

...The resort and the staff however, was amazing. Our butlers, Khun Boos and Khun Jeans manage to assist s with our requests during the stay... The team also come prepared with blanket as the weather become quite chilly due to the rain...

...Arty our personal host made of our stay a VIP experience and made us feel special. Setting up personalized dinner tables, fixing up bath and spa experiences are amongst Arty’s personal touch...

...Every individual working under the leadership of Mr. Sagar the GM of the property, goes beyond their duties and responsibilities to make your day memorable. It is highly appreciable that Mr. Sagar checked upon us frequently between his busy schedule... Mr. Valentin the Director of Rooms ensured a most comfortable stay and routinely checked in on us and gave wonderful recommendations on activities... Our personal butler Khun Sun also put in a lot of efforts to make sure our holiday was planned perfectly... He helped organized a suprise dinner, lovely room decoration and gifts... Special thanks to Khun Bow who was our host at the private birthday dinner, for being detail oriented and helping us capture great pictures to remember our special moment... I have only named a few on this list, but every team member at Phulay Bay goes the extra mile make your stay memorable...

An extraordinary stay with stunning sunsets and special hospitality... Reserve grounds are well maintained, leaves being swept every morning - the rest are luxuries you have to experience for yourself... Ian, Pin and host M took care of all my arrangements, anticipating my needs well before I wanted them... They would do anything possible within their means to help, even taking care of my post trip itinerary... Pie, Gai of the restaurant took supreme care of my dining experience... They remembered my dining preferences - type of water, drink, what I ate - and even recommended dishes I didn’t try for variety...

...On arrival at the resort you will be surprised that it is a gated property with 24 hour security on that gate We were met by several members of staff who welcomed us with a drink. We were introduced to 'M' our personal butler who transported us to our room in a buggy, similar to a golf cart... They must have had the duvets made specially for this bed as it covered the whole thing... The bathroom was amazing with two sinks, twin rainfall showers and two baths... Khun Montree was the manager of these while we were here and we need to compliment him and all the staff for the incredible service that we received... Breakfast was buffet style and catered for every taste or nationality... Overall, I cannot recommend this hotel highly enough...

...Phulay Bay - top of the class It was my third visit in Thailand ... 10/10 Service: our butler Khun Yid is a simple legend of this resort… he is like an icon of the Phulay Bay... Not only he was telling us stories about hangover move but also managing everything in the way that we felt like being in a dream:) Upon his request we have been changed from reserve pool villa to the Royal villa - due to some workers having some construction in front of our first villa ... Housekeepers and cleaning service was exceptional- they made our 300 square meters villa in maximum 30 minutes:) and did it 3 times per day :) 10/10 Villa : in the resort there is a part where are located refurbished and reconstructed villas (9 of them ) but this villas are not having a perfect sea view ... But when we have moved at the second day to the royal villa we have felt truly satisfied:) This villa is like a kings one in all the way ... 6/10 Overall: In some aspects probably the best one in Thailand ...

This is one of the best experience in any Ritz Carlton Property so far! From the start till the end of the stay we were amazed by the warm welcome that we received from the staff... The hotel is very meaningfully built for the guests and the preservation of the reserve as explained by the staff... The villa we stayed in was spacious and had a pool included... I was fascinated by the HUGE bed as it could fit my family of four very comfortably and the luxurious bathroom... Valentin Cherepov and his team helped us to upgrade our room in our stay... The rooms were always cleaned very nicely and sometimes with even a few surprises—like the flower petal bath arranged by the housekeeping team... There was a wide variety of restaurants which always presented us dishes which would exceed our expectations... Our personal favourite location in the reserve was the sunset beach as it was fun to spend time with our family and get some drinks from the bar while watching the sunset... He helped navigate and drive us around the reserve, recommended the many activities in and out of the reserve, and also happily helped us coordinate with the kitchen for some recipes we requested for!... He was always there for anything we needed with the hotel with a smile on his face...

My husband & I loved our stay, from the welcome ceremony to our departure ceremony. The property is very secluded & we enjoyed our private beachfront pool, as well as the resort pool where you could order drinks & meals... The staff was very attentive, almost to the point of anticipating our requests... Yun, our private butler, discreetly took care of everything we asked... The Wednesday evening cocktail party was much more than a glass of wine by the beach... The variety of delicious hors d’oeuvres were enough for dinner for us & a young woman performed traditional Thai dances on the beach... We had very good dinners at each of the restaurants (seafood, Thai & Mediterranean) & enjoyed cocktails at the Sunset bar every night...

We stayed at the ritz Carlton Phulay Bay for 3 nights. On arrival they great you via a Buddhist temple and gong your arrival and present you with flower bracelets... We went to the pool area as our room wasn’t ready... Our room was beautiful and view to the beach was incredible... The resort is large and you can be transferred around the resort via buggy but we opted to walk whilst here... The pool area is lovely and the pool bar food was the best we had in the resort... Sun set bar is beautiful at night and the staff here are very good... We explained we would only require the table for an hour...

I’d say Phulay Bay is a pricey resort but definitely worth its price... No matter I was in the hotel or not, whenever I bugged him he was always super responsive and incredibly nice... Hope the hotel can recognize what a gem he is!... We also participated in a lot of enjoyable activities at the hotel, from 8am yoga to thai tea and mojito class, Hong Island trip and many more... It’s our first ever stay at a Ritz-Carlton Reserve and it was so magical that I already started looking forward to checking out another one...

From the minute you arrive at the Phulay Bay hotel, you realize that you are in a special place... The views from our beach villa of the Andaman sea- was incredible & we had a private open air jaccuzzi overlooking the Sea!... The service and the friendliness of staff is beyond any expectations we had!... The next thing we knew, much to our delight, we had been moved to a beach villa!... The complimentary half day boat trip to Hong Island was a very welcome add on!... The cleanliness of the rooms, the choice of fruits, the complimentary beverages, the personal care products in the bathroom are several elements to admire... Overall, we can’t recommend this hotel enough... A true 7* experience with the most wonderful staff, perfect for couples, honeymoons, families & friends!... Thank you everyone at Phulay Bay for making this an incredibly memorable experience for us!...

...From our arrival being greeted by the Hotel Manager to our send off ceremony everything was so very special... After a day trip to Huang Island and climbing what seemed to be a million steps to get to the 360-degree lookout (our legs were sore) we come back to our Villa and Arty had already prepared a hot bubble bath waiting for us!... The entire staff was so courteous and professional and made every moment special... There are lounge chairs and fay beds throughout the resort overlooking the breath taking bay and also a VERY LARGE infinity pool... Can’t wait to come back to this beautiful resort again...

...The staff, facilities, architecture, and setting are all exceptional. We greatly appreciated the kind attention and service provided by our butler Habib, who ensured both that any requests we had were promptly attended to, and that the preparation for our wedding ceremony were complete... Beginning the day with a wonderful breakfast on a patio with an ocean view was always enjoyed... We participated in several complimentary activities including the boat trip to Hong Island, hiking on the Naga trail for a sweeping view of the peninsula and the sunrise, and kayaking off the beach... The villa was exceptionally comfortable and had a lounger overlooking the plunge pool and the ocean, which was enjoyed daily for coffee and afternoon siesta...

My recent stay at Phulay Bay, a Ritz-Carlton Reserve, was nothing short of spectacular... From the moment I arrived, I was welcomed by Valentin who was incredibly friendly and informative... I had the privilege of staying in a luxurious villa, complete with a private pool... The villa was spacious and tastefully decorated, with all the modern amenities you could ask for... The bed was incredibly large and comfortable... I was especially impressed with our personal butler, Busaya Bua-on (Boos) who took care of our every need and made sure my partner's birthday was special... She was always available to answer any questions we had and went above and beyond to ensure our stay was enjoyable... During my stay, I took advantage of the hotel's many amenities, steam room, sauna, vitality pool and spa... From the delicious breakfast buffet to the ama Seafood restaurant lae lay overlooking the bay, the cuisine was exquisite... The staff was also incredibly friendly and accommodating... Overall, my experience at Phulay Bay was one of the most luxurious I have ever had... The traditional Thai-style architecture was beautiful, the service was top notch, and Boos made sure our every need was taken care of... I would highly recommend this hotel to anyone looking for an unforgettable getaway...

...From the moment we arrived we were greeted by the wonderful Valentin who had organised a room upgrade for us which was phenomenal... Our amazing butler Khun Sun could not have been more helpful or obliging and the level of service he provides is out of this world!... He made our trip extra special and we cannot thank him enough!... The spa is one of the best we’ve ever experienced highly recommend booking the private suite for two if you are going as a couple... The morning trip to Hong island is also a major highlight the hotel staff are wonderful and so accommodating they bring towels, water anything you need just ask and they will provide it for you... The island is a beautiful way to spend the morning... No request is too big or small and the hotel itself is like a magical oasis... Having stayed in many luxury resorts this really was the best we have ever experienced... Every single detail is considered and organised to make the trip seamless...

...Habib made our stay much more comfortable, relaxing, and enjoyable. He was great at providing advice on things to do, getting us to places, and his attention to detail was out of this world...

...Spectacular welcome pavilion, beautiful spa, perfect sunset bar let alone the room! Biggest bed I have ever seen and much of the room is obviously bespoke including the most wonderful painted wooden panels... The attention to detail and level of service is amazing... Our villa host Natcha was faultless and went above and beyond to make our stay extra-special... Pretty much all my requests and needs were pre-empted... Special mention to all those working at the sunset bar and airport transfer staff... Breakfast has both a la carte and buffet options and although the selection is relatively small, quality is excellent...

After reading all the wonderfully detailed reviews about the architecture, amenities, food and service I feel I don’t have much else to contribute as I absolutely agree with all the 5 star reviews. As an experienced luxury traveler, I can say the villas at this resort are some of the most unique in the world, the best in the Phuket/Krabi/PhiPhi area— well worth the stay out of the city!... The complementary long boat to the nearby Hong Island was a great experience and seeing the area by private speedboat is worth the splurge to avoid the crowds and immerse yourself in the beauty of the islands... Private butler service and check-in/out right from the room was very appreciated... If you are accustomed to the highest level of luxury accommodations, you will enjoy your time at this resort...

...We had a suite with a private pool with a pagoda and outdoor bathtub that could have comfortably fit 4 people. The indoor space had cathedral like ceilings and easily the longest bed I have ever slept in... Breakfast was fantastic and the Thai restaurant was so good we only ate there so we could try out most of the menu... If you like their rice fish crackers let them know, you can buy some vacuum sealed to take home!... The cocktail class you don't get to make one yourself but you do get a Thai mojito out of it, the mai tai instructor was very very good, and the spa was fantastic... Our whole time here was brought to the next level by our kind and attentive butler Habib that really made our time here fantastic... Thank you to all the staff and Habib for making this a trip to remember...

My husband and I stayed at the resort for 4nights to celebrate a milestone anniversary. We really enjoyed our ocean view villa with its beautiful Thai decor, incl the massive king size bed, spacious bathroom and generous closet space... The wrap around porch was a wonderful bonus which we fully utilized as an extension of our room... Our butler Arty was amazing and really took care of our every need, arranging for classes, a trip to the city, daily dinner reservations, tea in the room after dinner and even gave us lovely parting gifts on our last day... We were focused on getting the most of Thai cooking, particularly southern Thai and were at Sri Trang every night and Gai and the staff were amazing at remembering our preferences and making sure we enjoyed every meal, even surprising us with complimentary sides and anniversary deserts without any prompting from us... The massage we got at the spa was one of the best we have experienced... All in all I would highly recommend the resort for a relaxing, luxurious stay in a beautiful tropical setting...

...The resort and the staff however, was amazing. Our butlers, Khun Boos and Khun Jeans manage to assist s with our requests during the stay... We also booked Dinner at Sala Srichan for our final night... The venue was amazing, even under heavy rain... The team also come prepared with blanket as the weather become quite chilly due to the rain...

...Arty our personal host made of our stay a VIP experience and made us feel special. Setting up personalized dinner tables, fixing up bath and spa experiences are amongst Arty’s personal touch...

...Every individual working under the leadership of Mr. Sagar the GM of the property, goes beyond their duties and responsibilities to make your day memorable... Mr. Valentin the Director of Rooms ensured a most comfortable stay and routinely checked in on us and gave wonderful recommendations on activities... Our personal butler Khun Sun also put in a lot of efforts to make sure our holiday was planned perfectly... He helped organized a suprise dinner, lovely room decoration and gifts... I have only named a few on this list, but every team member at Phulay Bay goes the extra mile make your stay memorable... Being a reserve property of Ritz Carlton, aesthetics and the exclusivity of the property was beyond our expectations and equally complemented by a great team...

...An extraordinary stay with stunning sunsets and special hospitality. The rooms are stunningly designed with Thai splendour, wooden doors of majestic Thai murals, lavish bathtubs indoor and out and a supersized bed for luxurious sleep... Reserve grounds are well maintained, leaves being swept every morning - the rest are luxuries you have to experience for yourself... Breakfast selection is well curated, with sirloin and a host of homemade jams, compotes, exceptional vienoiserie... With flowing champagne, and expansive views of the Andaman Sea... Lobsters are always fresh, and tuna most delectable... Ian, Pin and host M took care of all my arrangements, anticipating my needs well before I wanted them... Pie, Gai of the restaurant took supreme care of my dining experience... They remembered my dining preferences - type of water, drink, what I ate - and even recommended dishes I didn’t try for variety...

...We were introduced to 'M' our personal butler who transported us to our room in a buggy, similar to a golf cart... The bed comprised of two super king-sized beds put end to end... They must have had the duvets made specially for this bed as it covered the whole thing... The bathroom was amazing with two sinks, twin rainfall showers and two baths... One indoor and one outdoor... The pool and the bar are incredible and both overlook the Andaman sea and the islands... Take in the sunsets from here and you won't be disappointed I just need to mention that the journey to the pool, bar or restaurant in the buggy is most unusual as the hedges alongside the lanes are tall with the result that you cannot see into any of the other rooms which makes this resort perfect for those who want or need complete privacy whilst on holiday The restaurants are exceptional and the food is excellent... Breakfast was buffet style and catered for every taste or nationality... The range of foods was huge and you can go back and fill up as many times as you like... Overall, I cannot recommend this hotel highly enough...

...Phulay Bay - top of the class It was my third visit in Thailand ... Resort : there are opinions that Phranang Beach or Riley Beach are the best on Krabi mainland ... The land plot is very big and there is a lot of walking space at the resort where you can visit different surroundings... One of them located close to the pool area was having great view ... Our first villa was next to this one and also with a pool and sea view... But when we have moved at the second day to the royal villa we have felt truly satisfied:) This villa is like a kings one in all the way ... Surface / pool / bed / showers is so big ... 6/10 Overall: In some aspects probably the best one in Thailand ...