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Phulay Bay, A Ritz-Carlton Reserve

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Phulay Bay, A Ritz-Carlton Reserve
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758 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 2 days ago NEW

I am not quite sure how anyone could rate this hotel less than 5 stars. From the welcoming upon arrival to our send off, our family had the most incredible experience at this hotel. The natural beauty of the resort was unparalleled and the views never grew old. The care of the staff was truly incredible and everything about the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank T4170YYmichaelf
Leeds, United Kingdom
Reviewed 3 days ago NEWvia mobile

My wife and I have just completed a 5 day stay at the iconic Phulay Bay. A Ritz Carlton hotel. We loved it and the hotel and its people exhibited class throughout with personalised service where all staff seem to know your name and welcome you as family. The personal touches made it special. The management were there to meet...

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Helpful?
Thank MikeyKK123
Rochford, United Kingdom
Reviewed 3 days ago NEWvia mobile

Paradise that is phulay bay, we have just returned from phulay bay and cannot recommend this paradise resort highly enough, From arrival to check out we were made to feel like VIP's, from the GM Tessa to the poolboys we were treated to the most amazing vacation, the Thai restaurant is to die for fantastic southern Thai food unsurpassed, Barbecues,buffets...

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Thank keithgash
Reviewed 4 days ago NEW

From the moment you arrive you are welcomed and cared for by the amazing staff. The resort is so inviting and beautiful throughout. Our villa was exquisite with zen like design. The huge bed was so comfortable,i had the best sleep in years! If you love great design you will appreciate every aspect of the villa and grounds. We were...

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Thank Sheri H
Manchester, United Kingdom
Reviewed 1 week ago via mobile

After a mix up in bookings, we stayed at the Phulay Bay for only one night. This hotel is both amazing and unusual at the same time....... It is a vast site, with an Arabic theme, but a little impersonal for me. The room was opulent, reminding me of decor seen in countries such as Dubai. A personal butler transported...

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Helpful?
Thank Sarah S
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Sarah S, Firstly, thank you very much for kindly taking the time to write this review for us. Phulay Bay is uniquely designed property with its high walls which provides a Moroccan feeling. We are sorry to hear that our design seemed impersonal to you. We do take great pride in our personalized butler service whose purpose is to...

London, United Kingdom
Reviewed 1 week ago

I stayed there for a week with my family - three generations. They could not do enough for us. My butler, Yud, must be singled out for making all our wishes come true. He was thoughtful and efficient. Wade, the chef, runs a terrific kitchen with astonishing breakfasts ....wonderful fruit, pastries of all kinds and so very much more. World...

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Helpful?
2Thank priscilla g
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Priscilla G, Thank you for kindly writing this fabulous review for us. Your positive feedback regarding the personalized service you received from Yid and Chef would really mean a lot to them and I will be sure to let them know. All the ladies and gentlemen at Phulay Bay are very grateful for such great comments as it really...

Brazil
Reviewed 1 week ago

I stayed for three nights at Phulay Bay resort and could not be more satisfied with the experience, which exceeded all my expectations. The design of the hotel and the disposition of its villas and facilities are extremely pleasant and feels very private and secluded. The pool, never crowded, is spectacular with its extensive view of the Andaman Sea and...

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2Thank Demjun
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Demjun, Firstly I would like to thank you for kindly taking your time to write such a wonderful review for us. We are delighted to hear that you couldn’t have been more satisfied with your experience which exceeded all your expectations. Your kind comments regarding our uniquely designed property and villas with double king beds as well as our...

Clearwater, Florida
Reviewed 2 weeks ago

I wanted to start our two weeks in Thailand someplace beautiful and relaxing. I really hit the target with Phulay Bay. Since it is in the Ritz family, I knew such would be great. That said, I underestimated just how special the property itself would be as well as how important it is to the staff that your stay be...

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Helpful?
Thank CJnFLA
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear CJnFLA, Thank you very much for kindly taking you time to write this amazing review for us. We are delighted that Phulay Bay fitted all your needs and exceeded your expectations. You are most certainly right, our staff take great pride in our personalized service and in ensuring a perfect memorable stay for all our guests. I am also...

Naples, Florida
Reviewed 2 weeks ago via mobile

We had a combined flight time of 21 hours to get to this part of the world on the way to a Mekong river cruise. We didn't want to start the cruise all tired from our flight, so we booked four nights at this Ritz Carlton property. The views from the property are amazing as you are looking out at...

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Thank a002537
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear a002537, Thank you very much for taking the time to write this perfect review for us. We very much appreciate all your kind feedback of the hotel itself, food, restaurants and our outstanding services. Your kind compliments on the amazing treatments you experienced at our spa, as well as the unique villas with the most comfortable double king size...

Malaysia
Reviewed 3 weeks ago

1) was charged for a in room dinning bill which we never order. 2) 1st night, toilet lights automatic switched off n water cut at the same time aroun 11.55pm. 3) Indoor bath tub the stopper can't lock so I hv to use a hand n a leg to put pressure on it in order to stop water from flowing...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Waiyin F
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Mr Waiyin F, Thank you so much for taking the time to provide your constructive feedback. I am sincerely sorry to read your experience with us did not reach your expectations. I understand the electric cut momentarily in the room and as such the water cut. I am sorry regarding the bath stopper inconvenience and I understand that your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort. ... more   less 

Additional Information about Phulay Bay, A Ritz-Carlton Reserve

Address: 111 Moo 3, Nong Thale, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: $365 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, A Ritz-Carlton Reserve 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, A Ritz-Carlton Reserve Krabi, Thailand
Hotel Style:
#1 Top resorts Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#3 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
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Questions & Answers

Here's what travelers have asked, with answers from Phulay Bay, A Ritz-Carlton Reserve staff and other travelers.
22 questions
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Questions? Get answers from Phulay Bay, A Ritz-Carlton Reserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room closer to the pool if same cost, but if none available your butler will take you everywhere in the golf cart.”
561sherih, 4 days ago | Read review
“if you want to go with your family, you have to choose pavilion. but you have to pay extra person. because the room is only for two person”
, 4 weeks ago | Read review
“If you have mobility issues, this might not be the hotel for you.”
lizaeth22, 4 weeks ago | Read review
“Ocean view rooms are great, the villas next to the beach are much pricier and doesnt have a view.”
robertosO9927FF, Feb 16, 2017 | Read review
“A request for a book light (as used for menus) for reading at night was a plus! Our unit #60 while bit far from the pool and beach.”
Cajasobe, Feb 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question