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Phulay Bay, A Ritz-Carlton Reserve

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Traveler (1619)
Room & Suite (381)
Pool & Beach (261)

About

Location
Cleanliness
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Travelers' Choice 2019 Winner
Certificate of Excellence
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Lagoon View
Bay View
HOTEL CLASS
Hotel links
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Hotel deals
987Reviews
1,775Photos
47Q+A
100Room tips
Traveler rating
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Popular mentions
This Resort offers uniquely designed villas perfectly located with lush vegetation.There is a nice beach and a big pool with bar. The pools were clean ,service was perfect. Breakfast have a lot of choice, buffet, a la carte and daily special. Rooms were very spacious with king
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We recently chose to spend our wedding anniversary here, it certainly did not disappoint. From the moment you arrive to Krabi airport with the warm welcome and smiles from your driver (round trip transfers are an additional cost which I would recommend for ease of arrival)
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Response from RubyG383, General Manager at Phulay Bay, A Ritz-Carlton Reserve
Responded 2 weeks ago
Dear Odejay, Thank you for taking the time to write a review of your amazing stay on your wedding anniversary at Phulay Bay, a Ritz-Carlton Reserve. We are excited to read about your experience from the time that you were welcomed by our smiling driver at the airport, to your arrival at our Reserve, spa treatments by Poo and Toey who are indeed wonderful, your villa, room service, our beautifully located Lae Lay restaurant and its cuisine, sunset cruise, and most of all Nam who is absolutely a star! Your wonderful comments are very much appreciated and these motivate us to keep creating amazing experiences for our esteemed guests like you. Looking forward to welcoming you back, hopefully in the very near future. Kind regards, Ruby Garcia General Manager Phulay Bay, a Ritz-Carlton Reserve
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Ok. I am officially spoiled. I now have the assumption that I should be waited on and my desires should somehow be read from my mind and fulfilled immediately. During my week stay at the Ritz Pulay this was my complete experience. 1) Prior to arrival the communication is
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Response from RubyG383, General Manager at Phulay Bay, A Ritz-Carlton Reserve
Responded 2 weeks ago
Dear BnBlue, Thank you very much for sharing a detailed feedback of your stay at Phulay Bay, a Ritz-Carlton Reserve. We are pleased to know that your wonderful experience started even prior to your arrival and even more when you arrived. It is a delight to read that you truly enjoyed your villa with an oversized bed, your own pool, views, food and most of all the service provided by our ladies & Gentlemen especially Seed and Patty who are such gems. Thank you for your constructive feedback as the same. Very much looking forward to welcoming all of you back in the not-so-distant future. Kind regards, Ruby Garcia General Manager Phulay Bay, a Ritz-Carlton Reserve
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After celebrating New Years Eve in 2014 at this resort we knew we definitely wanted to return and we were so pleased that we did - we were greeted on arrival by Esti and our 'butler' Moss. A very warm and professional greeting with swift and immediate check in at our villa. We
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Response from RubyG383, General Manager at Phulay Bay, A Ritz-Carlton Reserve
Responded 4 weeks ago
Dear mazdavida, Thank you very much for taking the time to share your excellent review of Phulay Bay, a Ritz-Carlton Reserve. I am thrilled to read the details of your trip back here from the time you arrived, to the same villa that you have stayed before, and the service provided by our Ladies & Gentlemen who are truly our gems. Your kind words about our team especially Esti, Moss, Vincent, Pui, Pu, Dang, Noi, Rin, Ning, R, Gai, Bo, Bua and Guide mean a lot to us and once again thank you. It was indeed my pleasure meeting and having you back here. We are looking forward to welcoming you back very soon. Khob khun kha. My best wishes, Ruby Garcia General Manager Phulay Bay, a Ritz-Carlton Reserve
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I had not heard of this property. But I was late to book several rooms for a Christmas vacation trip and wanted to stay somewhere upscale on a beach and off the beaten path. My Amex agent found rooms here...and I grabbed them with no knowledge of what I was getting even though
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Response from RubyG383, General Manager at Phulay Bay, A Ritz-Carlton Reserve
Responded Jan 9, 2019
Dear Wavewatcher2018, Thank you very much for sharing you experience at Phulay Bay, a Ritz-Carlton Reserve. I am happy to read that yo have enjoyed your stay and did not want to leave. Your feedback about your accommodation, facilities and restaurant, and the service provided by our Ladies & Gentlemen. We hope to have the pleasure of welcoming you back in the near future. Wishing you all the best. Kind regards, Ruby Garcia General Manager Phulay Bay, a Ritz-Carlton Reserve
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12345677
Only 5-10 minutes away- lots of little bars and restaurants.
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Sawasdee ka DKoshka, Thank you for your question. Due to the boutique nature of the Ritz-Carlton Reserve brand, we are unable to accommodate the benefits outlined in the loyalty program. Kind regards, Ruby Garcia Director of Operations
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Bed side table is located at the back - covers both sides and yes one can get off from the bed through one side only
1 vote
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Not really, it’s a luxury and quite place. Of course there is a fitness center , possibility to rent kayaks and a boat shuttle to a beautiful island nearby
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Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department for further assistance. The email address can be found at our website. Best regards, Ruby
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12345610
"amazing view"
"Sea View Villla"
"We stayed in reserve villa 28 which was nice because it was private but still just a short walk from the pool area."
"if you want to walk less and not depend on the buggy, stay in rooms closer to the pool or the sea front."
"ask for sea views."
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12345620
PRICE RANGE
$469 - $1,155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phulay bay, a ritz carlton reserve hotel nong thaleritz carlton krabi
LOCATION
ThailandKrabi ProvinceKrabi TownNong Thale
NUMBER OF ROOMS
54
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