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Holiday Inn Express Suites - Malvern

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2660 S Rivercreek Drive, Malvern, AR 72104
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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Muscle Shoals, Alabama
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was my first visit to Malvern, to visit my sister who moved there one year ago. We loved almost everything about it. It was extra clean, and had a modern flat screen TV, and free Wi-Fi. The bedding was soft and luxurious, and I LOVED that we had a choice of soft pillows or firm (surprisingly, I liked the... More 

Helpful?
Thank L0ri0930
Dallas
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Two things to note off the bat. 1. Malvern is DRY. Either bring your own beer/Wine or Go 6 miles up the road and you can get some in Hot springs. After 8 hours on the road my jaw hit the floor when I found out 2. There is little to no place for anyone pulling a trailer or RV... More 

Helpful?
Thank Adam S
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the wonderful comments. So glad you enjoyed your stay with us after a terrible storm. Am so sorry about the no turn around. Will let Traci know about your comments she will be tickled. Thank you again. More 

Somerset, Massachusetts
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

A little expensive ($132.00) but very nice. The room was very clean and well maintained. Check-in was very friendly. The FREE breakfast was very good with bacon an assortment of cereal, and fruit. Also a nice selection of pastries.

Helpful?
Thank Joao42
Chennai (Madras), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife, 11 month old son and I stayed in Holiday inn over this 4th of July weekend and we loved our stay very much. We did not bring any mattress or play yard for the baby not being sure if he would adjust to the new place all of a sudden. When we checked in, the file with the... More 

Helpful?
Thank Jones P
Monroe, Louisiana
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We are very dissatisfied with our stay. Upon arriving to our room everything seemed fine until further inspection. We had no towels in our room. When we went down to the front desk there was a line of people with complaints. We waited about 10 minutes to get our towels. (We also had to wait for someone to come to... More 

Helpful?
Thank justgowithit5
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear justgowithit5, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Malvern, AR. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, housekeeping and bathroom cleanliness. We will address these concerns. We take all reviews positive and negative... More 

Dallas, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Almost 5pm room not clean for us or another party either. Sent to a new room non smoking hotel room smells like an ashtray yuk. Apparently no manager on site for two more days. Had to wait for housekeeping to come and clean room, but cleaning others still first.

Helpful?
Thank Lesley M
Dallas, Tx
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 5, 2016

The hotel is visible from the freeway, but would have been difficult to drive to in the dark without GPS. Our room was nice and clean, but the remote would not work. The light showed that it had power, but it just would not change the channels or volume. I had to stand and manually change the channels, not a... More 

Helpful?
Thank KatieScarlettDallas
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the wonderful words about our Hotel. We so love it when guest have a great experience here. The breakfast host is great and i will gladly relay all that you said about her . We do look forward to your next visit with us. More 

Pottstown, Pennsylvania
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

I came to Malvern to settle my mom.'s house and spent 1 night. Hotel staff was friendly, room was clean and comfortable. The hotel is located near a small shopping strip and Walmart and several restaurants nearby. Hotel offers a decent breakfast, exercise room and in ground pool. They also have a pay laundry room. Nice hotel.

Helpful?
1 Thank maggiezpa
Richwood, TX
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 18, 2016

This property is not a show place but it was clean and comfortable for those on a budget like me. It is one of Holiday Inns older properties. The staff was nice and helpful. Breakfast was the same as every other HI Express--adequate and well tended.

Helpful?
Thank Margaret R
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for doing a survey on our Hotel. So glad you enjoyed your stay with us. We look forward to your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 23, 2016

Left phone charger in room. Received zero satisfaction in recovering charger. So the jacked-up room rate plus the cost of a replacement phone charger made a very expensive room. I'll have to give it considerable thought before staying there again.

Helpful?
1 Thank Bill R
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear Bill R, Thank you for taking the time to write a review of our hotel. It is regrettable to learn about your dissatisfaction with how your concerns were handled. Allow me to apologize for any inconvenience you may have experienced. I am confident that these concerns you have mentioned will be looked into and improvements will be made to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Newest Hotel in Malvern, Arkansas The Holiday Inn Express Hotel & Suites Malvern is conveniently located for both business and leisure travelers. This new, smoke free hotel, near Hot Springs National Park, is located just off I-30 and US 270. Leisure travelers find our Malvern, AR, hotel's location is very convenient. It is a short drive to nearby attractions like Lake Ouachita State Park or the Tussaud Wax Museum. Hot Springs is an easy day trip since its only 15 miles from our Malvern accommodations. We're even close enough for a day trip to Little Rock (40 miles) to see the Clinton Presidential Library. Corporate travelers appreciate the location of our new Malvern hotel because of the easy access to companies like STIHL Tools, Kohler Industries, ALCOA and Acme Brick. All are within five miles of the hotel. Ouachita Technical College is just one mile away. The Hot Springs Airport (HOT) is 20 miles from our hotel in Malvern. All guests find a friendly and hospitable welcome when they select the new Holiday Inn Express Hotel as their lodging of choice in Malvern, AR. We offer complimentary high-speed, wireless Internet access throughout our hotel near Hot Springs. For relaxation, you try the heated, indoor pool or an invigorating workout in the well-equipped Fitness Center. For your next visit to Arkansas, choose the Holiday Inn Express Hotel in Malvern for our great deals. ... more   less 

Additional Information about Holiday Inn Express Suites - Malvern

Address: 2660 S Rivercreek Drive, Malvern, AR 72104
Location: United States > Arkansas > Malvern
Price Range: $101 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites - Malvern 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Express Suites - Malvern Hotel Malvern
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