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Holiday Inn Express Suites - Malvern

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2660 S Rivercreek Drive, Malvern, AR 72104
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Holiday Inn Express Suites - Malvern
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65 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 29, 2015 via mobile

I have stayed here numerous times. The staff are always friendly and helpful. The rooms are nice and clean. The beds are comfortable. Just need to tweak the breakfast a bit. For the most part a variety of options. The only place I will stay when I come to Malvern.

Helpful?
Thank Rootdr
Nashville,Tn
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 13, 2015

This is my third time staying at this property and all my experiences have been excellent. This hotel has the good combination of a friendly staff, free WiFi, and quiet, clean, safe rooms. And it is completely non-smoking, a definite plus. I plan to stay here again. No complaints--highly recommended!

Helpful?
1 Thank DocAdvil
Greenville, SC
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 10, 2015

This hotel is near Hot Springs but away from all the tourists and at lower rates. Friendly front desk staff, clean and quiet rooms, great breakfast. Staff did recognize our IHG platinum status and offered us 500 bonus points.

Helpful?
1 Thank SCdocsGreenville_SC
Cabot, Arkansas
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 9, 2015

This is a really good chain and we probably stay at Holiday Inn Express more than any chain out there. Always clean with big comfy rooms and good free breakfast. We had a volleyball tourney in Hot Springs and everything was sold out there so stayed here. Very friendly staff and easy to get to off interstate or coming from... More 

Helpful?
1 Thank jamie b
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the wonderful review. We love hearing from our guest. We look forward to your next visit. More 

Leavenworth, Kansas
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 7, 2015

Holiday Inn Express' value has always been one of my top draws to this brand. Quality breakfast and clean rooms are a standard and the HIE in Malvern was no exception. Great place to stay in Arkansas. Stayed with my family and parents in two rooms while visiting a recovering family friend. Reservations were effortless and the staff was friendly... More 

Helpful?
1 Thank Daniel W
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you for taking the time to write a wonderful review. We take pride in our Hotel and look forward to seeing you on your next visit. More 

Saint Louis, Missouri
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed February 18, 2015

I normally love Holiday Inn Express - it is my favorite hotel chain. The hotel in Malvern is just average. It is priced high for a Holiday Inn and its location isn't the best. There aren't really places to eat near by. The hotel staff always had a hard time finding my reservation. The hotel is located next to a... More 

Helpful?
Thank Simbelina14
IHGCare, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear Simbelina14, Thank you so much for your review of our hotel. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to check in experience,... More 

Blue Springs, MO
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed January 17, 2015

This holiday inn express is very disappointing. We chose this hotel due to its proximity to our destination and the fact that the website states it has a pool and a whirpool (hot tub). There are even PICTURES of the hot tub on the HI website. When we arrived they do indeed have a pool, but the hot tub/whirlpool has... More 

Helpful?
1 Thank wolfgirlemt
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for your review. We have had the hot tub taken off the website. I have checked and i do not see a hot tub in the pictures. If there is another website that you see this in i would appreciate it if you would contact me so i can take care of this. Again i am... More 

Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed January 17, 2015 via mobile

Website says there is a hot tub, there are pictures of a hot tub on the website, binder in room says there is a hot tub, there is no hot tub - in fact there has not been a hot tub for long enough that where it was has been filled in with concrete and a deck built over it.... More 

Helpful?
1 Thank Tygerness
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

I am so sorry about the Hot Tub. We had it taken off the web site over a month ago . I will be checking into this and see what is going on. Again i am very sorry about the Hot Tub. But we do hope you come back and visit us again. Thank you Carolyn More 

Arkadelphia,AR
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 6, 2015

Rooms clean with excellent customer service! Kids love the indoor pool. Breakfast has a selection of hot and cold items. Hotel located close to interstate, allows quick access. Also, right around corner from Wal-mart and a few places to eat. Will definitely stay here again!

Helpful?
1 Thank Reddiespirit
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for your great review. We look forward to your next visit.... Thank you Carolyn More 

Manhattan, Kansas
Level Contributor
210 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed January 3, 2015

Check in was easy and quick. We were able to get up the next morning and enjoy a pretty good breakfast, it was better than some other breakfast at other Holiday Inns. The location was pretty good and we had not trouble finding it.

Helpful?
Thank BritKansas
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for taking the time to do a survey. We love hearing when our guest has a great stay at our Hotel. We look forward to your next visit. Thank you Carolyn More 

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