Excellent customer service in all departments. The checkin was fast and the front desk was very friendly. The room was extremely clean. Definitely I will go back with my family. Thanks to Jairo and Lilisberh from the restaurant.
Ocean Village Deluxe had a beautiful view just like paradise. I would recommend for family vacations! Hope when i return the salty water issue in the community is resolved and checkin should be as expected, not at 3:30pm.
stayed at this hotel for 4 nights during christmas holidays with family, beautiful place and clean but one night there was a black out for more than 2 hours, the water in the villa super salty , appliances in the kitchen defective and some not working at all, poorly trained staff , on last day not water in the villa we have to use water from the pool to shower in the morning and to flush toilets. no worth the price. nothing of spa experience as it statres in the name. good potential as the property is beautiful but saddly i had a very bad experience. Dr.Montilla DDS. USA.CA
Is a nice place with beautiful areas, view and places, with really good services and have different spaces for all the ages, all the family can share time in the different areas. Is a really good place to share with your couple or family!! Love that place
The people were great, very clean property, we loved the pools and all the views the food was really good and customer service was great everything was incredibly fantastic my wife and I had a great experience
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