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Hotel Del Carmen

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Hotel Del Carmen
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203 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Reviewed July 28, 2016 via mobile

Tuxtla is not really a nice city: big, noisy, polutted. Use it only as a residence to visit major attractions as e.g. the Canon del Sumidero and the zoo. The staff of the hotel is very friendly and helpful in organising the right tours you ask for. The rooms are basic, clean and well-taken care of. Good Wifi connection. Airport...

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Helpful?
Thank Schlaman
Vientiane, Laos
Reviewed June 21, 2016

We stayed here for 14 nights in July 2015. The place had a delicious buffet breakfast, super friendly and helpful staff who helped us with all our needs (we travelled as a group.) Would recommend! A short walk from the markets and a quick taxu ride to the main shopping plaza.

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Helpful?
Thank Rosemary A
Austin
Reviewed March 15, 2016 via mobile

We stayed here two nights. Location is decent at just a couple blocks from Marimba square. Room: The rooms are very small with a double and a twin in the standard rooms. Bathrooms are also small. The beds are firm, as are the pillows. They do not provide hand towels or shower mats. There is also no coffee maker. They...

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Helpful?
Thank Bryce B
pmaritza, Gerente at Hotel Del Carmen, responded to this review

Thank you so much for taking the time and post your opinion about your experience in our hotel, we take very seriously your comments, we are glad you had a good stay with us. Thank you !

Dallas, Texas
Reviewed February 13, 2016

This hotel is incredibly clean, located a block off the main street so it is quiet, and it is very central in Tuxtla to the main plazas and shopping areas. Breakfast is great, but a little on the pricey side in comparison with prices outside!

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Helpful?
Thank jhm0086
pmaritza, Gerente at Hotel Del Carmen, responded to this review

Thank you for taking the time to post an opinion about our hotel, we are glad you had a good experience, we are hoping to have you again in the future.

Melbourne, Australia
Reviewed November 3, 2015

ESPAÑOL: Tuve una mala experiencia, hice una reservacion 3 meses antes con un comentario especial de que mi mamá no puede caminar y necesitabamos un cuarto en planta baja. Cuando llegamos nos dieron un cuarto en en el tercer piso (El hotel me confirmo por email la reservacion y el comentario especial). Fue una experiancia muy mala y estresante para...

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Helpful?
Thank Ulises R
pmaritza, Gerente at Hotel Del Carmen, responded to this review
Google Translation

Agradecemos mucho el tiempo que se tomó para expresar sus comentarios. Para el Hotel es importante su opinión para poder...

Modesto, CA
Reviewed May 19, 2015 via mobile

This is a very clean, basic hotel. The hotel staff were very helpful. The rate we had included breakfast - which was actually fairly good. A/C worked very well (which was a big plus in this very hot city). The one complaint is that the rooms are quite small and there isn't really any space to lay out ones suitcases....

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Helpful?
Thank jameslclarke
Reading, UK
Reviewed May 15, 2015

Stayed 1 night here, location good – just a block or two away from the main street. Car parking in a secure location. Reception staff good and efficient. Room was clean and we had a double and a single which was good as our 3 year old son was with us so it meant he had his own bed! No...

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Thank LWFL
Barcelona, España
Reviewed May 2, 2015

In our visit to Chiapas, our first destination was Tuxtla Gutierrez. We stood for one night at the Hotel del Carmen, wich is a nice, clean and proper hotel. Located a few streets from the plaza. The breakfast was good and the service correct and friendly.

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Helpful?
Thank Lga77
Winnipeg, Canada
Reviewed January 30, 2015

Brakfst starting at 7? Not! Maybe 8 or later. We had a tour pickup booked for 7:30 -finally had a cup of coffee and piece of toast by 7:45.good thing driver was willing to wait. When I complained and told them we have an american breakfast included in the rate and are running late for the tour they just looked...

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Helpful?
2Thank adriatravel
pmaritza, Director General at Hotel Del Carmen, responded to this review
Google Translation

Le agradecemos mucho el tiempo que se tomo para comentar su experiencia en nuestro hotel, para nosotros es sumamente importante...

Reviewed September 15, 2014

I am from ohio, (USA) Stayed here for three night, located in the heart of downtown where everything is close by and walkable distance,breakfast is included and it was best pricing. Good service very clean, very comfortable beds. I will definitely stay here on my next visit...

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Helpful?
2Thank Gouri13
pmaritza, Director General at Hotel Del Carmen, responded to this review

Hello ! I apreciated your coments about our hotel, for us is very important our Guest Opinions, We are truly thankful for tanking your time to post your opinion about your experience.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel is located in the best location at the center of Tuxtla Gutierrez, only two blocks down from the famous Marimba Park, around restaurants, shops, we offer tours everyday to the best atractions, internet for free, valet parking ( not charge) . ... more   less 

Additional Information about Hotel Del Carmen

Address: 2a sur Poniente No. 826, Tuxtla Gutierrez 29000, Mexico
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: $29 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Del Carmen 3*
Number of rooms: 38
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Also Known As:
Hotel Del Carmen Tuxtla Gutierrez, Mexico - Chiapas
Hotel Style:
#1 Best Value Hotel in Tuxtla Gutierrez
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Del Carmen staff and other travelers.
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KC

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Questions? Get answers from Hotel Del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not stay in this hotel”
 of 5 bubbles adriatravel, Jan 30, 2015 | Read review
“stay away !!!”
 of 5 bubbles kiwigypsey, May 25, 2014 | Read review
“rooms named after Mexican States, small but modern and good deal for 1 night”
 of 5 bubbles Cineasta, Nov 2, 2013 | Read review
“the noise seemed to travel on the first floor, second floor was a bit better.”
 of 5 bubbles karensheffar, Mar 5, 2013 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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