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BEST WESTERN Palmareca Hotel & Suites

Certificate of Excellence
Boulevard Belizario Dominguez 4120-2 | Col. Jardines De Tuxtla, Tuxtla Gutierrez 29020, Mexico
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1 room 1 adult
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BEST WESTERN Palmareca Hotel & Suites
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163 Reviews from our TripAdvisor Community

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Cuernavaca, Mexico
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located outside downtown, nice gardens, very convenient parking, clean and comfortable rooms. Restaurant was nice at reasonable price. Original architecture, very refreshing atmosphere. In conclusion, very good value for money.

Helpful?
Thank GourmetMX
Aberdeen, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 12, 2015 via mobile

Noisy in every sense. Located in a very busy road. Guests arriving at late hours with loud music. And finally the cherry on the cake: an air conditioning system probably developed on the 70's which sounded as an airplane taking off from the room. This by itself cancels out any positives such as the soft pillows highlighted in the room.... More 

Helpful?
Thank Lourdes_ValTo
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimada Lourdes: Agradecemos tu estancia con nosotros; una disculpa de corazón por los inconvenientes que se presentaron durante tu estancia;... More 

2 reviews
5 of 5 stars Reviewed December 4, 2015 via mobile

This hotel is well-located within easy walking distance of numerous spots to eat. The grounds are pretty and quiet. The room was very nice. Upon checking out, there was an issue with our Expedia booking. The Owner/manager and reception staff dealt with it promptly. Thank you.

Helpful?
Thank Reg U
San Cristobal de las Casas, Mexico
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 18, 2015

Arriving at the front desk is very nice the staff are waiting for you with a smile and are very helpful,so are all the other workers. Restuarant is very nice specially the breakfasts. The lay out if the hotel is very tasteful, and are the rooms. You can have a nice swim in the pool to relax.

Helpful?
Thank ClassicStrider
Bertram, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

July 2-3 and July 5-7, 2015. Comfortable bed, clean room and extremely nice staff. Tiny pillows as an FYI. I'll stay here again if I have the opportunity. Breakfast was excellent and cheap!! Pool was on the small side but not really here to swim.

Helpful?
Thank TexasAngler
BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Valle de Bravo, Mexico
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 3, 2015

A better hotel, helpful, we felt safe. The gal at the reception handled my tiredness well. No coffee in the room which was a let down. The bell boy helped get the bags into the room for a tip. It was a long day traveling we were tired.

Helpful?
Thank rovenstinez
Munich, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 26, 2015

Me & my family stayed 3 nights in this hotel. Great service, good location (specially if you're going by car), very friendly and helpful staff, but the best part was the great breakfast buffet. Great variety of traditional food and the green juice was the best xD. Very good quality received for the money you pay. The wifi connection in... More 

Helpful?
1 Thank elenahernandez2014
San Jose, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 13, 2015

Only stayed 1 night, but was a nice place to stay and a great location. Convenient location, in a very centre part of town. Very friendly staff & reception were really nice and professional. We will certainly come back to this hotel. Great hospitality, wonderful rooms. Loved our stay here! The highlight of our stay, was the breakfast buffet. Abundant,... More 

Helpful?
1 Thank Jairo M
White Rock, BC
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed February 10, 2015

Arrived late at the Best Western Palmareca to much confusion at the front desk. Even though we had our email and booking confirmation number, we were not in the computer system. After 15 minutes of confusion, a call to the manager, it didn't really seem to be a problem as their was still lots of rooms available. However, the reception... More 

Helpful?
1 Thank Jacquie C
San Miguel de Allende
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed February 4, 2015

We took a group to Chiapas for two tours and everyone was quite happy with their accomodations and the generous breakfast buffet. The staff is very helpful and prompt. There are not too many restaurants or things to do in the neighborhood but excellent restaurants are nearby. The hotel has a very reasonable and reliable taxi service. I highly recommend... More 

Helpful?
1 Thank neelokb
BEST WESTERN P, Front Office Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimado Huésped! El principal motivo de este correo es para agradecerle su estancia con nosotros, fue para cada uno de... More 

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