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Marriott Tuxtla Gutierrez Hotel

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Boulevard Dr. Belisario Dominguez 1195 Col Santa Elena, Tuxtla Gutierrez 29060 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (220)
Room & Suite (54)
Dining (33)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 10/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Tuxtla Gutierrez Hotel
Updated 10/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 58 hotels in Tuxtla Gutierrez
Location
Cleanliness
Service
Value
Marriott Tuxtla Gutierrez Hotel has been totally renovated with elegant facilities and the highest standards of service. Our hotel in Tuxtla Gutierrez, Mexico offers a swimming pool, business center, high speed Internet, Executive lounge, Spa Tuxtla Gutierrez, the capital of the state of Chiapas, combines modern features and traditions to captivate visitors with the best that Mexico and the world can offer. In this city emerge Marriott Tuxtla Gutierrez Hotel located on Belisario Dominguez Blvd., just 30 min from International Airport and Zona Dorada, and a few meters from Downtown and the Cathedral. It has areas for conferences and meetings with a capacity for as many as 800 guests. This elegant hotel in Chiapas offers guest easy access to explore a wonderful natural territory, from the Sumidero Canyon, to Palenque archeological zone, San Cristobal de las Casas and San Juan Chamula magical towns, the Agua Azul Waterfalls, Montebello Lagoon and the Lacandona Jungle.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Airport transportation
Conference facilities
Meeting rooms
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Car hire
Spa
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Spanish
Hotel links
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Location

Full view
50Car recommended
Grade: 50 out of 100
51Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
625Reviews12Q+A10Room tips
Traveler rating
  • 330
  • 179
  • 65
  • 28
  • 23
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Popular mentions
Califas wrote a review Mar 2020
Temecula,CA17 contributions5 helpful votes
Changed my travel plans, and instead of staying 3 days in Tuxtla, I only stayed one. The hotel is one of the best of the Marriott brands that I have been in while traveling in the US and Mexico. Unfortunately, the time traveled was marred with news of COVID-19, so hotels were starting to become empty. I will return though as Chiapas has so much to offer.
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Date of stay: March 2020
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John P wrote a review Nov 2019
Guadalajara, Mexico338 contributions122 helpful votes
As a three-star hotel, it is fine. How it is being given a higher rating and the name "Marriott" I don't know. The giant patio, designed to look like a jungle, was a great idea...but today the pool paint is peeling and the whole thing only looks good when lit up by night. Service was poor: their card keys deactivate continuously and they know it, but it hasn't occurred to them to explain to their guests how to deal with this. Ask for ice and you are sent on a wild goose chase only to discover, at the end, that the machine stopped working long ago. Our toilet and sink were both clogged. Had to use ice bucket full of water to get toilet to flush...every day! Windows were filthy dirty...ah, well, I could go on and on...The Marriott folks should be ashamed.
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Date of stay: November 2019
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Response from MarriottTGZ, Director General at Marriott Tuxtla Gutierrez Hotel
Responded Nov 27, 2019
Dear John Thank you for taking the time to share your experience at the Marriott Tuxtla Gutierrez Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Tuxtla, Gutierrez. Sincerely General Manager
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Dorthe T wrote a review Nov 2019
7 contributions
Our group had a wonderful lunch at the Marriott. Their specialty was beef and that is what we had. Very tasty. Superior service. Our order of Mexican coffee was made tableside and was quite a show. Would recommend eating there.
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Date of stay: October 2019
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Jacque wrote a review Oct 2019
1 contribution
I loved the hotel but not the atmosphere. When we paid our ticket for our food the waiters never brought our change multiple times. They tried ripping us off by giving us the wrong ticket that was twice the amount of our bill. Very dissatisfied with our experience.
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Date of stay: October 2019Trip type: Traveled as a couple
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ThomySwitzerland wrote a review Jul 2019
Chur, Switzerland37 contributions9 helpful votes
We stayed there for 2 nights and had 2 adjacent rooms on the club level for our family. I would highly recommended the club rooms, not so much for the lounge (breakfast was disappointing, so we opted for the buffet breakfast in the main restaurant for a small upgrade fee that was more than worth the price) but for the view (they also have much bigger windows than the regular rooms). Nice pool in the courtyard, spectacular lobby!
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Date of stay: July 2019Trip type: Traveled with family
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PRICE RANGE
$46 - $72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
camino real hotel tuxtla gutierrez
FORMERLY KNOWN AS
Camino Real Tuxtla Gutierrez
LOCATION
MexicoSouthern MexicoChiapasTuxtla Gutierrez
NUMBER OF ROOMS
210
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Frequently Asked Questions about Marriott Tuxtla Gutierrez Hotel
Which popular attractions are close to Marriott Tuxtla Gutierrez Hotel?
Nearby attractions include Museo de la Marimba (0.5 miles), Parque Cana Hueca (0.2 miles), and The One (0.6 miles).
What are some of the property amenities at Marriott Tuxtla Gutierrez Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Marriott Tuxtla Gutierrez Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Tuxtla Gutierrez Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marriott Tuxtla Gutierrez Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Marriott Tuxtla Gutierrez Hotel?
Conveniently located restaurants include La Mansion, IHOP Tuxtla, and La Calabaza Encantada.
Are there opportunities to exercise at Marriott Tuxtla Gutierrez Hotel?
Yes, guests have access to a pool during their stay.
Does Marriott Tuxtla Gutierrez Hotel have an airport shuttle?
Yes, Marriott Tuxtla Gutierrez Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marriott Tuxtla Gutierrez Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Tuxtla Gutierrez Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Is Marriott Tuxtla Gutierrez Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.