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Hilton Garden Inn Tuxtla Gutierrez

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Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
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398 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Salem, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything about this Hotel was great! We especially appreciate Oscar for being helpful and make sure that our needs are accommodated. Housekeepers did a wonderful job in cleaning our room on a daily basis! Dining staff Paty, Chef during breakfast, Lea and Gerardo and everyone were wonderful. The best breakfast buffet we have ever experience. Love the location and the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laarni S
Puerto Plata, Dominican Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016

As some one who stayes in lots of hotels for my work I can tell right away a well run hotel from one that is not. This hotel is one of the best run hotels I have ever stayed at. I stay there every time I come to Tuxtla GTZ. The breakfast buffet is outstanding, the pool and area is... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Edward O
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

We want to take a minute of your time to thank you for your kind comments about our Hotel, we really appreciate the loyalty of our costumers, especially when we understand that we have their confidence and trust over the years, like it is in your case, we enjoy to please you and be helpful in every stay you have... More 

Houston, Texas
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 2, 2016

Hilton family hotels are always a good choice. Tuxtla doesn't have too many choices, so I appreciate the familiar "Hilton" feeling when I stay at this property. This is my third stay at this hotel and it's always very clean and well taken care of. The breakfast buffett has more choices than you'll ever be able to try in one... More 

Helpful?
Thank Jmwitty
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for shared with us your recent stay at the Hilton Garden Inn Tuxtla Gutierrez, it's an honor for us as a team, know that we exceeded your expectations during the time you were at our Hotel, the services you mentioned are the attributes that make the difference between our product and the other Hotels in the plaza, but... More 

Chicago, Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 25, 2016

I stayed in this hotel for 7 days in one of their junior suites. The suite has a a separate living area with a coffee table, TV, desk and sofa bed. The room in general was spacious and comfortable. The room has a very nice floor to ceiling window. However the living area lacked natural light, and the two lamps... More 

Helpful?
Thank Edrd
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for share with us your recent stay in our Hotel, is a pleasure for us to know that you were able to enjoy all the services we offer in order to have a memorable and unique experience as just Hilton Garden Inn Tuxtla Gutierrez can provide you. We hope to have the chance to serve you again in... More 

Boca del Rio, Mexico
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 3, 2016 via mobile

In my opinion, the facilities of the hotel are very nice and new. My first impression was not that good, because I arrived 30 min before check in and the front desk was full of people complaining about not getting a room. In my case, the same happen, I waited for a room and the bell boy offered me to... More 

Helpful?
Thank mexcbeto
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for your feedback, your comments always help us to improve our services on behalf of you and the rest of our guest, providing us the opportunity to offer you in your future stays the experience you expect and deserve. We hope to have the chance to serve you again in a near future, you can count on us!... More 

Tabasco, Mexico
2 reviews
4 of 5 stars Reviewed March 29, 2016

Check in/out was really easy and fast. Clean installations (including pool). Staff were very friendly and helpful. i would definitely recommend this hotel to anyone visiting Tuxtla Gutierrez, Chiapas.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Antonio Israel A
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your kind comments, we work everyday with the only goal to pleased all our guest and make their stay a memorable one, providing quality in our services and a friendly staff that you can always count on. We hope to have the chance to serve you again in a near future, here at your home... More 

WALNUT, CA
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 23, 2016

Nice rooms, clean, good beds, good restaurant, nice people at front desk and also in the restaurants. You can walk to the mall, restaurants, SAMs club is across the street Also good public transport available on the main boulevard

Helpful?
Thank LENCHA
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you for shared with us your recent stay, it's a pleasure for us to provide the most convenient services in order to comply with all your expectations, our modern Hotel have everything you need to provide a great rest, delicious meals and great service, at the same time we are closely located to the malls and the natural attractions... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed March 20, 2016

A great hotel for visitors to Chiapas who like a modern hotel with a cozy feel. All facilities are new and well maintained, and plenty of bi-lingual staff if the need arises. Front desk team was helpful in arranging tours and reasonable transportation from airport and to other attractions.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ray M
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, at Hilton Garden Inn we are committed to make our guest feel welcome and recognized, providing great accommodations and services that comply with all their expectations. Is an honor for us to serve you and all our clients with a big smile every time you visit us, we hope to have the... More 

Hadleigh, United Kingdom
1 review
5 of 5 stars Reviewed February 14, 2016

The staff were great, the bed was comfortable, the internet was fast and reliable and I felt very very welcomed. The only 2 things I could recommend to improve is to have the pool a little less cold. I know Mexico is hot but I really felt like I went into an ice bath and there was a stain on... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alexandra G
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you very much for your kind comments and feedback, we really appreciate your comments, about the water temperature of our pool, Tuxtla Gutierrez is a very hot state, we can reach about 100 Fahrenheit degrees almost the entire year, for this reason this one is not heated, neither any of the swimming pools of the Hotels in the city,... More 

Mexico City, Mexico
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 21, 2016 via mobile

I am a frequent Hilton guest, and this Garden Inn stands out. Very modern design, friendly and efficient front desk staff, check-in is easy. WiFi is adequate and hassle free, and Room Service provided until 1am, which is a big plus. And the food is actually tasty!

Helpful?
Thank GabrielGuerraC
Wendoly S, General Manager at Hilton Garden Inn Tuxtla Gutierrez, responded to this review

Thank you so much for your kind comments, we are so glad to know that we complied with all your expectations during your recent stay, the different components of our Hotel are designed to serve all your needs and to make sure that you have a hassle free experience. Once again thanks for your comments, we hope to have the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The superbly modern Hilton Garden Inn Tuxtla Gutierrez hotel is situated in the main boulevard and bordered by a plaza, banks and a variety of restaurants. This prime commercial district is ten minutes from downtown, and is an excellent base for conducting business or exploring this vibrant city. Stay at the Hilton Garden Inn Tuxtla Gutierrez hotel for easy access to Angel Albino Corzo International Airport, just thirty-five minutes away. Stay at the Hilton Garden Inn Tuxtla Gutierrez, and find everything you need for a relaxing stay. The hotel is located in the commercial district, which means we know how busy you can be. That's why we provide complimentary WiFi, an on-site restaurant, and a complimentary 24-hour Business Center. ... more   less 

Additional Information about Hilton Garden Inn Tuxtla Gutierrez

Address: Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: $57 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Tuxtla Gutierrez 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Hilton Garden Inn Tuxtla Gutierrez Mexico - Chiapas
Hotel Style:
#1 Business Hotel in Tuxtla Gutierrez
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