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Hampton Inn Ciudad del Carmen Campeche

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Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen 24157, Mexico
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1 room 1 adult
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Hampton Inn Ciudad del Carmen Campeche
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211 Reviews from our TripAdvisor Community

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Houston, United States
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, excellent location, looks unique from the outside and has an airy, fresh feel to it. Rooms have nice, large windows to let the sun in if desired and effective black-out blinds if not desired. Beds / pillows / bedding really plush and comfortable. There are a variety of room and suite styles to meet varied needs with nice,... More 

Review collected in partnership with Hampton

Helpful?
Thank Seth T
denver
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

have spent two weekends at this property, both times I found the staff to be very helpful and friendly. The room was quite nice with a comfortable bed, Quiet and no nice from neighboring rooms, the breakfast was more than adequate with lots to offer. will stay here again in future.

Helpful?
Thank Patrick P
Florianopolis, SC
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

The hotel is nice, located close to the airport, it has a nice restaurant close by and serves a nice breakfast. However, stay away from the top floor, I heard machine noises the whole night. I could also hear people talking on the hallway, but that's not uncommon in other hotels too.

Helpful?
Thank Gabriela_Oliv
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 23, 2015 via mobile

Below average for Hampton Inn. Comfortable beds and a good breakfast with several selections. We opted for the faster internet package for a few dollars and it was reasonably fast. It is also located close to several dining options, including Chilis right out the front door. However, the couch in the room had hair all over it, water from the... More 

Helpful?
Thank dahaz83
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and sharing your experience of your recent stay with us. I am deeply concerned about the issues you have raised, please accept our sincere apologies for any inconveniences that we may have caused, and I want to inform you that we have taken actions in order to correct these issues immediately. I certainly wouldn’t want you... More 

Houston, United States
1 review
1 of 5 stars Reviewed September 29, 2015

Security at this hotel is a real issue from both internal and external threats. I did not feel safe at this facility and the staff did not seem to care. I would not recommend staying at this hotel if traveling alone.

Review collected in partnership with Hampton

Helpful?
Thank Michael V
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I am sorry for the inconvenience with external and internal security. This is not typical of our usual service and we are concerned about your experience. We always looking for ways to improve our guest experience, if you have more details about the issue that... More 

Monterrey, Mexico
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed August 23, 2015

The hotel is very good, rooms are well equiped, but as most hotels of this type, they did not invest in putting more insulation in the walls and the doors have at least a 1/2 inch or more space where when people talk or walk in the halls you can hear it inside your room. That is probably the one... More 

Helpful?
Thank FDG44
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thanks for choosing us and for sharing your experience of your recent stay with us. I am pleased to know that you enjoyed our warm hospitality. I offer a sincere apology for the noise in your room and I inform you that we have taken actions in order to correct this issue. Thank you so much for your comments and... More 

Villahermosa, Mexico
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 7, 2015 via mobile

We were so tired after driving several hours, and get to the comfortable beds of Hampton is great. The hotel is relatively new. We had not discovered it before. No other hotel in Ciudad del Carmen has so comfortable beds and pillows like Hampton. Breakfast is another story... they serve with metal cutlery, dishes and glasses. Fruit is fresh. You... More 

Helpful?
1 Thank Tet_M68
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I want to thank you by choosing us in your last stay and for sharing your kind comments. I am glad to know that you enjoyed our warm hospitality, facilities and breakfast. Thank you so much for your comments about my service, Actually It is a pleasure to be able to serve you. We look forward to seeing you again... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2015 via mobile

People are very friendly, beds and pillow comfortable, nice room space, good gyms (has the basics), good pool bar, nice connection to Chilli's, good breakfast with fresh food, offers laundry machine and iron - what is very practical and it is well located.

Helpful?
1 Thank Leandro Jose B
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our facilities and our service to your liking. We look forward to welcoming you back to our property in the not too distant future. Gema Diaz General Manager Gema.diaz@hilton.com More 

Aguascalientes, Mexico
2 reviews
5 of 5 stars Reviewed July 17, 2015

The hotel was clean and comfortable situation in a convenient location. The staff was extremely friendly and helpful. Breakfast has a great selection for everyone including picky eaters. Room was clean, comfortable and comfortable.

Review collected in partnership with Hampton

Helpful?
Thank Elizabeth B
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

Thank you for choosing to stay with us. I am glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with them. Should your travels bring you back this way, I hope that you will stay with us again. Thank you so much. Sincerely,... More 

Manila, Philippines
1 review
4 of 5 stars Reviewed July 16, 2015

Though this is just my first stay in this hotel, I find it very pleasing and I would definitely like to return and stay in this hotel again. I had some comments regarding the door knob locking system that bothers me and rooms around it but this is only a small thing to be rectified and not a biggie.

Review collected in partnership with Hampton

Helpful?
Thank Generoso Z
HamptonInn_CME, General Manager at Hampton Inn Ciudad del Carmen Campeche, responded to this review

I just wanted to say thanks for your recent stay at our hotel and for sharing your kind words. Please accept my sincere apologies for the inconvenience with the door knob locking system, I inform you that we have taken actions in order to correct this issue immediately. Hope to see you return again soon. Sincerely, Gema Diaz General Manager... More 

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