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Hacienda Real

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40 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 2, 2015 via mobile

The Hacienda Real is a good hotel with friendly staff. There's nothing better than a shower, cold beer and wifi after a six hour crewboat ride from the oil fields. I can recommend this hotel for anyone travelling to Carmen. Suggestion for improvement: English speaking TV channels!

Thank Nordrott
Mumbai (Bombay), India
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 29, 2015

I stayed in this Hotel for 1 night in Sep2015 and now again in Oct2015.It's a nice Hotel very near to Airport.Ambience of Restaurant is perfect and good tasty food.Rooms and Bathrooms are very neat and clean.Bed is perfectly arranged.Staff is very friendly and helpful.Just across the road is MEGA Superstore which was very handy to do some shopping before... More 

Thank naseershaikh12
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2015 via mobile

Stayed at this hotel several times in 2012, 2013 and 2014. Nice and clean rooms(but no refrigerator if you are not on the suite). Nice pool and friendly staff if you take into account that everything takes time in Mexico. The restaurant I can't recommend.

Thank Gert Trygve O
Norman, Oklahoma
Level Contributor
170 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 30, 2015

Stayed here on our trip back to the US and will stay here again. Great food in their restaurant. Pool was nice for the day. This is an oil service town so keep that in mind. The rooms were like a Holiday inn. Lobby was very pretty with restaurant and pool visible.

Thank Dave S
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 20, 2015 via mobile

12 years since last trip. This time was provided a room at the back end. Very poor state and dated. Needs a good makeover. Front end of the hotels looks great. Bar and restaurant in decent state. Has character. Location convenient location for us on work assignments. Huge supermarket across the main drag.

Thank macnetto
Spanish Fork, Utah, United States
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed February 3, 2015

Located just two blocks off the beach, Hacienda REal del Caribe's architecture is bright Spanish Hacienda style as its name would imply. Be careful when booking to not that there are TWO such hotels, decorated the same and owned by the same people. The Hacienda del Caribe is next to the bus station a block off the Calle Juarez main... More 

1 Thank Mark S
Singapore, Singapore
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 19, 2014

Check in was a bit chaotic and definitely not as smooth and efficient as it could be. But it did the job still within a reasonable time. The rooms are nice, reasonably clean and quite. Service of the hotel staff was good. All very friendly and speak enough English to support you well. The restaurant is good with a nice... More 

Thank Nuphar007
Ravenna, Emilia-Romagna, Italy
Level Contributor
140 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 4, 2014

The name describes the setting, a Royal Hacienda. Lovely pool area and gardens, lobby and restaurant area well designed and decorated. Spacious clean rooms with the essentials, friendly service. Good breakfast !!

Thank RickHappy2013
Austin, Texas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 22, 2014

We chose this hotel because we wanted a place with character, and we got that. The room was nice and clean, and the hotel common areas were very nice with colonial flair (reception, bar, pool). Unfortunately, we will NEVER stay at this hotel again. The service we received, from the receptionist to the manager, was horrendous. Upon our arrival at... More 

Thank TravelinGringa
Glenwood, Arkansas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 3, 2014 via mobile

I have only stayed at two hotels in Carmen and this seems to be in line with most hotels in the area of this ranking. Has a gym, pool, restaurant , bar and laundry service. It is across the street from a large Walmart type store, bank, Dominoes and a wing place called Wing Army. Rooms are just OK. Staff... More 

Thank atlasdeep
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55 photos of this hotel

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All Traveler Photos (14)
Dining (1)
Pool/Beach Area (2)
Other (11)

Management photos: Courtesy of the property manager

All Management Photos (41)
Hotel & Grounds (3)
View from Room (3)
Room/Suite (7)
Business Center/Function Rooms (9)
Family/Play Areas (6)
Dining (7)
Pool/Beach Area (3)
Other (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Restaurant
  • Free Breakfast
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Hacienda Real

Address: Calle 31 No. 106 | Col. Benito Juarez, Ciudad del Carmen 24180, Mexico
Location: Mexico > Yucatan Peninsula > Campeche > Ciudad del Carmen
Price Range: $58 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Real 3.5*
Number of rooms: 106
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Questions & Answers

Questions? Get answers from Hacienda Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They all overlook the open air courtyard and it has a good elevator so it doesn't matter. Just select the bed you want.”
 of 5 bubbles 14MarkS14, Feb 3, 2015 | Read review
“The pool side rooms are a nice choice.”
 of 5 bubbles Nuphar007, Aug 19, 2014 | Read review
“Stay at the Holiday Inn Express”
 of 5 bubbles TravelinGringa, Apr 22, 2014 | Read review
“They are plenty other hotels around”
 of 5 bubbles Albertsafa, Jul 21, 2012 | Read review
“rooms with poolside view and a balcony are a definite plus.”
  • Poolside view
 of 5 bubbles Rupesh72, Nov 11, 2011 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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