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See all 20 hotels in Chetumal

Capital Plaza Hotel

282 reviews
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Traveler (84)
Pool & Beach (17)
Room & Suite (17)
Overview
  • Excellent20%
  • Very good44%
  • Average26%
  • Poor6%
  • Terrible4%
Travelers talk about
“nice pool”(9 reviews)
“swimming pool”(8 reviews)
“cultural museum”(5 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (282)Write a Review
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36
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30
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All reviewsnice poolswimming poolcultural museumpublic marketnormal hotelc worked greatroom facing the poolthe main streetcentral locationspoke very good englishfitness centercoconut shrimprooms are comfortableother hotelsado bussecure parkingmaya museum
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1 - 5 of 132 reviews
Reviewed 2 weeks ago

My boyfriend and I call this hotel our home in Chetumal, because that is exactly how the staff make us feel. We had stayed there for 4 nights during the end of year holidays for 2016/2017 and I wrote a review for that trip. We...More

Thank Aitiana S
Response from Nicte M, ventas at Capital Plaza HotelResponded 6 days ago

Dear Aitiana S, We appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to call us.

Reviewed 3 weeks ago via mobile

This place tries really hard. Great staff, especially the doorman. Everyone was friendly and helpful. Location is great - right across from the highly recommended Museum of Mayan Culture. Pool is nice. Internet was slow. Clean. Secure parking. For tourists, Chetumal is a place for...More

1  Thank MattandLady
Response from Nicte M, Ventas at Capital Plaza HotelResponded 6 days ago

Dear MattandLady, Thank you for taking the time for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. We will keep in mind your remark about the internet...More

Reviewed November 30, 2017

There is not much to do in Chetumal. We stayed for one night waiting for our flight. The hotel is nice but nothing special. The rooms are comfortable and rather clean but we felt some mold smell in our double. I didn't plan to use...More

1  Thank MikeFinger
Reviewed November 14, 2017

Helpful well-informed staff. Hotel is clean with quiet and comfortable rooms. Nice lobby area. Clean swimming pool with tables on the deck and lounge chairs poolside. Well maintained fitness center. Large, secure parking lot.

Thank John H
Reviewed October 21, 2017 via mobile

Since we got at the hotel, the 4 days of our stay the pool was out of service however we had to pay the whole rent $1,200 MX per night. Also the room provided was in front of the pool area were the construction workers...More

Thank TeresinhaC111
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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Dry Cleaning
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$49 - $75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$49 - $75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (84)
Pool & Beach (17)
Room & Suite (17)
Dining (9)
Hotel & Grounds (53)
Bathroom (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Ryan C
July 7, 2017|
Answer
Response from Nicte M | Property representative |
morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
0
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Kim G
October 7, 2016|
AnswerShow all 2 answers
Response from Nicte M | Property representative |
Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
1
Vote
Google Translation
Kathy C
August 17, 2016|
AnswerShow all 3 answers
Response from Nicte M | Property representative |
Morning, the a/c is individual in each room.. You can set it as you want
0
Votes
Google Translation
Room Tips
"Corner rooms are larger."
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"Get a room that does NOT face the road."
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"They all seemed quiet and similar"
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"Corner rooms are larger."
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