Fiesta Inn Chetumal

Fiesta Inn Chetumal

Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro, Chetumal 77000 Mexico
Traveler (304)
Working Desk
Room & Suite (77)
Outdoor Pool
Pool & Beach (37)

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About

4.5
#1 of 21 hotels in Chetumal
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.3
Located at the Capital City of Quintana Roo. Fiesta Inn Chetumal is located on the main street, 6 minutes from the Airport and 5 minutes from the Government Palace. It offers easy access to Rio Hondo River, Bacalar's Lagoon and Kohunlich and Dzibanché's Archeological Zones.The hotel check-in time is 3pm. Check-out is 13:00 hrs. A convenient Express check-out service is available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Airport transportation
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Languages Spoken
English, Spanish

Location

Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro, Chetumal 77000 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
Chetumal Airport
Corozal Airport
1,077Review11Q+A31Room tips
Traveler rating
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  • 30
  • 44
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Detailed Reviews
alans40 wrote a review Feb 2024
Belfast, United Kingdom13 contributions14 helpful votes
Hotel's Favorite
4.0 of 5 bubbles
Positive. Great location within easy walking distance to banks, shops and the sea front. A nice swimming pool & bar on the roof. Car parking available in the basement.

Negative. I stated here numerous times between 2017 - 2019 and it requires a little maintenance to bring it back to its previous condition. For example, the toilet was cracked and the sink plug mechanism was broken.
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Date of stay: January 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilery Montes, General Manager at Fiesta Inn Chetumal
Responded Feb 29, 2024
We appreciate the time to answer the quality survey. We look forward to having you back soon and guaranteeing you a better service in our different service areas. We are at your service and I wish you have a wonderful night! Best regards Darwin Maldonado Gerente Servicio a Huéspedes Fiesta Inn Chetumal
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeanette living in Mexico wrote a review Jan 2020
Mexico396 contributions157 helpful votes
+1
5.0 of 5 bubbles
I stayed in Fiesta in for 4 nights. The rooms are amazing. Very spacious, luxurious and clean. The bed is amazing and the pillows soft. The shower is nice and hot and strong.

The coffee maker is a gem, every day a freshly brewed coffee to start the day.Sitting in that wonderfull chair that is in the room, overlooking the city all the way to Chetumal bay.

It is quiet, the staff is very polite, speaks English, and I would certainly stay in this hotel or any other Fiesta Inn hotel in Mexico again.

The location of Fiesta Inn in Chetumal is great, right on the edge of downtown, close to the public market and the Malecon (boulevard)
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: I stayed in room 425 and my travel companion in 426.c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lara A wrote a review Apr 2022
Ft. PIerce, FL12 contributions3 helpful votes
5.0 of 5 bubbles
We booked this last minute when our plans changed. My husband and I do not speak Spanish. The front desk manager was so helpful and patient. We loved almost everything! The room was spotless. The only issue was a musty smell. But it wasn't too bad. Pool service was a great added bonus. They treated us like royalty. Great towel, HOT water showers with good pressure and COLD air.
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Date of stay: March 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilery Montes, Owner at Fiesta Inn Chetumal
Responded Apr 2, 2022
Dear Ms Lara, Thank you for sharing your experience with us! I am very glad to know you had a great stay and you enjoyed service and facilities. I will share the comments with my staff and with our FDM for this special recognition! It was a pleasure have you home, and we are excited for you to come back! Best Regards, Dilery Montes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan C wrote a review Oct 2020
New York City, New York37 contributions24 helpful votes
1.0 of 5 bubbles
I arrived to the hotel to discover my reservation was both charged and cancelled. I waited on a check in line for 1.5 hours before being told and helped. Then I was helped by a very rude man who also denied me water for my wait. He said he could "get me another reservation somewhere else", I accepted out of kindness as I understood the madness from being hit with so many tourist running from hurricane Delta.

But he wasn't even able to get me information, I had to demand for the address as I was a female solo traveler. I was then driven out to the middle of no where, alone as a women with no other assistance. This place was TWENTY minutes from the city center, looked like a dingy road side motel minus the site of any humans. Not even a taxi nearby. I then asked them if I could get a ride back in the morning to try and book a room or at least work from the lobby after what they had put me through. I was told no to everything by now TWO rude men.

As we drive I began fearing for my safety and started crying, the driver offered to bring me back to the original hotel where AT LAST a nice lady was able to find me another hotel just down the block. Why the other workers did not offer to do so from the beginning, is beyond me. This was traumatic and I urge you against booking a room here. Instead get your money's worth down the road at Hotel Villaneuva.
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Date of stay: October 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilery Montes, Owner at Fiesta Inn Chetumal
Responded Oct 16, 2020
Good morning, Miss Curet: Thank you very much for the time you took to let us know your experience and give us your feedback. I am very sorry that your experience was not the best. Unfortunately, due to the rush of Hurricane Delta, we had many problems with our online reservation systems and the hotel was oversold. I sincerely apologize from the bottom of my heart for the way you felt and how you perceived our service. This was never our intention. And this is not us, I kindly ask you for the opportunity to change the perception you have about our hotel by giving us the chance to have you back one day so we can serve you and make you feel at home. I am always attentive to additional comments. Do not hesitate. Have a nice weekend, Miss Curet. Looking forward to see you soon, I remain at your service, Dilery Montes Gonzalez - General Manager
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GillJezz wrote a review Apr 2020
Aberystwyth, United Kingdom543 contributions347 helpful votes
4.0 of 5 bubbles
This was a bit of a higher price bracket than most of our other stops around the Yucatan, but, it was worth the money. The room was spacious, clean and cool and the rooftop pool was a Godsend after our trip out to the ruins. Their laundry service isn't cheap either, but it was good. We made the mistake of having a drink at the bar. Possibly the most expensive bar in Mexico! Ridiculous prices and the restaurant didn't look inviting either, so we didn't check any food prices.
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Date of stay: March 2020
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DileryM, Manager at Fiesta Inn Chetumal
Responded Apr 22, 2020
Dear Guess: Thank you for sharing your experience with us, we truly appreciate it! We will keep the hard work and follow up in that areas that may need improvement or attention, thank you for all your comments, they are very important to us. I hope to host you once more in the very close future and give you a memorable stay! Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GoodSleeping45 wrote a review May 2022
1 contribution
4.0 of 5 bubbles
Hotel was in a very good central location. We felt safe walking at night and able to readily get taxis. Additional hooks, waste baskets, shelving in bathroom needed. Working ice machines, microwave and mini fridge would have been great.
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Date of stay: May 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilery Montes, Owner at Fiesta Inn Chetumal
Responded May 13, 2022
Dear Guest, Thank you for sharing your experiencie! I am very glad to know that you had a great experience! We will work on those opportunity areas to improve the facilities and services for your next visit! Hope to welcome you back soon! Best Regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bsnasser wrote a review Mar 2022
Belize City, Belize1 contribution
5.0 of 5 bubbles
Lovely staff, very clean and room service is outstanding. I recommend this place to everyone looking for nothing but great stay for families. Staff are all over the place to assist and no matter who you ask for help, they’ll do it without hesitation.
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilery Montes, Owner at Fiesta Inn Chetumal
Responded Mar 8, 2022
Dear Mr Nasser, I cannot be happier to read such a comment! I am very glad to know my team provided a great servive. It has been a pleasure to have you home and I am really looking forward hosting you in a very close future! Best Regards, Dilery Montes Gerente General
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perry wrote a review Feb 2024
Edmonton, Canada1 contribution
3.0 of 5 bubbles
Room was in need of many little fixes, staff friendly enough but lots standing around and not very helpful when asked for directions, etc. Breakfast included was continental for one person even though there were two of us. A really dumb in incentive in my opinion as it was totally annoying. We ate elsewhere. Just overall not up to the reviews that we read about it. However, the pool and lounging area was excellent
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Date of stay: February 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilery Montes, General Manager at Fiesta Inn Chetumal
Responded Feb 29, 2024
We appreciate the time to answer the quality survey. We look forward to having you back soon and guaranteeing you a better service in our different service areas. We are at your service and I wish you have a wonderful night! Best regards. Darwin Maldonado Gerente Servicio a Huéspedes
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aldo San Pedro wrote a review Dec 2022
Caye Caulker, Belize3 contributions2 helpful votes
5.0 of 5 bubbles
Perfect location, close to ferry, shops, & restaurants. Excellent customer service. Very clean. A bonus that was u n expected was room service. The Caesar salad was superb. Wifi was accessible throughout the property which was a big plus as I had unexpected work duties.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilery Montes, Owner at Fiesta Inn Chetumal
Responded Dec 31, 2022
Thank you very much for sharing your experience with us, we truly appreciate it! We hope welcoming you back very soon and continue creating nice memories. Best Regads,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul wrote a review Apr 2023
Montreal, Canada5 contributions5 helpful votes
2.0 of 5 bubbles
Upon check in, is when the trouble started. We received our access cards. bd attempted to use the elevator. 4 attempts no success. We returned to the front desk to seek assistance. There we’re 2 staff members present. I suspected the access cards were not properly programmed. while stood there in front of the same lady that checked us in for a few minutes as second front desk employee offered assistance. She attempted the elevator for about 15 minutes. Finally she agreed to reprogram the access cards. We returned to the Front Desk. That is when I noticed why the young lady, who originally checked us in and should have assisted us but was too busy. She was preoccupied with her personal cell phone watching videos and giggling away! She did even acknowledge her mistake not make an apology for wasting our time.

The other staff was kind and helpful. The pool is in need of cleaning. The wooden decking around the pool is hazardous with loose boards, so watch your footing and wear shoes.

The hotel is definitely in need of attention, mostly painting and deck renovations.

It’s close to all the downtown amenities and the malecon,
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debra O asked a question Feb 2023
Fergus Falls, Minnesota
Are service pets allowed here? Thank you!
Answer from Mariajose O
Raleigh, North Carolina536 contributions30 helpful votes
I know is 2 months later but just in case.... A very nice clean room with air conditioner
SQUIDEE asked a question Jul 2016
UPPER PENN.22 contributions12 helpful votes
Can I smoke?
Answer from Tanya T
Belize City, Belize71 contributions15 helpful votes
The hotel is 100% smoke free. I just confirmed it on their website.
Dragonpoolfloat asked a question Aug 2015
Santa Fe, Texas70 contributions57 helpful votes
Is the hotel pet-friendly?
Answer from ChiefSantino
Belize City, Belize47 contributions38 helpful votes
I have never seen a pet there, and do not think they are; but I suggest calling them to make sure.
Steve B wrote a tip Jul 2021
Dominican Republic190 contributions68 helpful votes
5.0 of 5 bubbles
"Expensive restaurant on site. Underground parking"
Read full review
Jeanette living in Mexico wrote a tip Jan 2020
Mexico396 contributions157 helpful votes
5.0 of 5 bubbles
"I stayed in room 425 and my travel companion in 426.c"
Read full review
Chefbobbydesab wrote a tip Jan 2019
Margate, Florida619 contributions69 helpful votes
4.0 of 5 bubbles
"Get a Junior Suite"
Read full review
Silvia M wrote a tip Nov 2018
1 contribution
5.0 of 5 bubbles
"Our room was perfect"
Read full review
Frank E wrote a tip Oct 2018
Vancouver, Canada109 contributions44 helpful votes
4.0 of 5 bubbles
"Ask for a room higher up to avoid street noise"
Read full review
Not the right property for you?
There are more places to choose from in the Chetumal area.
PRICE RANGE
$98 - $116 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooChetumal
NUMBER OF ROOMS
131
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FIESTA INN CHETUMAL $89 ($̶1̶1̶6̶) - Updated 2024

Frequently Asked Questions about Fiesta Inn Chetumal
Which popular attractions are close to Fiesta Inn Chetumal?
Nearby attractions include Museo de la Cultura Maya (0.2 miles), Fractal 28 (0.2 miles), and Scultoris (0.3 miles).
What are some of the property amenities at Fiesta Inn Chetumal?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
What food & drink options are available at Fiesta Inn Chetumal?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Fiesta Inn Chetumal?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Fiesta Inn Chetumal?
Conveniently located restaurants include El Taco Loco, Cafe Del Puerto, and Sergios Pizzas.
Are there opportunities to exercise at Fiesta Inn Chetumal?
Yes, guests have access to a pool and a fitness center during their stay.
Does Fiesta Inn Chetumal have an airport shuttle?
Yes, Fiesta Inn Chetumal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Fiesta Inn Chetumal have airport transportation?
Yes, Fiesta Inn Chetumal offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fiesta Inn Chetumal located near the city center?
Yes, it is 0.9 miles away from the center of Chetumal.
Are any cleaning services offered at Fiesta Inn Chetumal?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Inn Chetumal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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