Fiesta Americana Hacienda Galindo Resort & Spa
Carretera Amealco, Hacienda Galindo Km 5.5, San Juan del Rio 76820 Mexico
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$129
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$129
Free cancellation until 08/21/22
$129
$92
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
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Room & Suite (108)
Dining (51)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 02/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Hacienda Galindo Resort & Spa
Updated 02/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 11 Specialty lodging in San Juan del Rio
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.1
Travelers' Choice
GreenLeaders Platinum level
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Bicycle rental
Game room
Children's television networks
Kids club
Wifi
Hot tub
Outdoor pool
Yoga classes
Yoga room
Sauna
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Horseback riding
Tennis court
Billiards
Business Center with Internet Access
Banquet room
Meeting rooms
Hot spring bath
Massage
Salon
Solarium
Chapel / shrine
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun umbrellas
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Cable / satellite TV
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Location
Full view
Contact
Carretera Amealco, Hacienda Galindo Km 5.5, San Juan del Rio 76820 Mexico
Name/address in local language
Getting there
Rental CarsSee all San Juan del Rio rental cars
1408Reviews22Q+A20Room tips
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This is no longer a hotel for resting with the family… this is a noisy hotel for events. This is an expensive hotel for the average hotels in Mexico, we planned a relaxed weekend with the babies as my wife had good memories of this hotel… unfortunately the experience was pretty bad. We had a loud party right outside of our window (please refer to the first picture). When we called front desk for help, an employee: Sandra was pretty rude with us, telling the only option for us was to lower the room category (again not a cheap hotel for Mexico), no money back and nothing to do. After filing a complaint of Sandra and taking to the hotel manager, they managed to change us to a similar room, but any way the second picture was outside of the second room… setting another event there. On top of this, we found cockroaches in the Italian restaurant, as our table was outdoors, we think it was hard to eliminate them, but then we found a big one in our room (picture added), where our babies walked the entire weekend. We are not returning to this hotel ever!…
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: If you plan to have a relaxed time… avoid this hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
THE GOOD. The hotel has very good facilities. The rooms are good sized. The personnel is very friendly. THE BAD. From the moment you step foot in the hotel, a group of Fiesta Rewards vendors are on you like wasps, trying to sell you vacation plans. They make the experience unpleasant. The rooms had many mosquitoes and small spiders.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This hotel is difficult to rate. Some very good experiences and some unacceptable. The uneven nature of it all results in 3 stars. It could be so much more. Good: Grounds - wonderful, a joy to see and walk Hotel- an amazing structure - puts one into Europe as we wandered the long, empty halls Room - although in need of updating (see below), the bed was good and the reading lights were a nice add. Vanity in the bathroom was too small. Covid cleaning and prevention - well done! Staff - friendly, and mostly well trained. Dining room - the fire in the morning was a nice touch. Restrooms - in the public areas were pristine. Not so good: Internet - none or spotty in the dining area, yet they insist guests use online menus Rooms - need updating Air conditioner in room did not effectively cool and had to open the door to the terrace at night Food - average, nothing special Service - Friendly but dinner service was slow and had to look for our server to get a check. Breakfast was the same - hard to get a second cup of coffee No charges to the room - had to pay as we went - pool service, dinner, breakfast. Very distracting. Had to carry cash or a credit card everywhere. Pool - a beautiful pool, but filled with leaves Net: If Fiesta Americana Can resolve a few issues, this hotel could be a 4.5. …
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guadalupe Oliva Gómez, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Oct 27, 2020
Thank you for taking the time to send us your comments we will consider your suggestions to improve our service and facilities. Best regards,
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+1
First time staying at this hacienda. Our favorite part by far was the grounds. Customer service was also excellent. The master suite 623 was amazing and had great views. The “granja” area where the animals are, was great. I loved their baby donkey. All the animals were kept very well and look well fed. The pool was warm, although we did not swim this time. My daughter enjoyed the play set and the tree “house”. We got up early to go for a walk and saw countless very colorful birds. The restaurant was good. We had their rib eye and it was delicious. The breakfast we had the next morning was good. Room service was prompt and brought everything we needed. I think the decoration of the interior was very nice, but for the next one, whenever that may be, it would be nice to see something more rustic and with that Hacienda feel. My only dislike was the checkout time. It’s 11 a.m. there is so much to see that such an early check out time does not allow for full enjoyment of everything this Hacienda has to offer. The small Chappell is a must see. Overall worth visiting at least once, preferably not on special holidays, since the price will be much higher than usual. …
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Feb 15, 2020
Thank you for taking the time to send us your comments, we are glad your stay was a pleasent one. We look forward to see back in the near future.
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What a pleasant surprise - 2 hour driving from Mex city. Facilities are great and personnel very handy and friendly. The guys from Kivac are unbelievable. We travel with a 10 month baby - it was a walk in the park due to its farm, gardens and spacious rooms. Definitley will come back.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Feb 6, 2020
Thank you for taking the time to send us your comments, we are glad you enjoyed your stay, we hope to see you back in the near future. Best regards.
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+1
I came back with my family after two years. The hacienda was completely restored, my favorite new places are the Spa and the Bar. Also the rooms are more spacious, the shower is a delight! My old favorites are the petting zoo, the restaurant and the breathtaking scenes. Finally, the weather is great in December; a little bit chilly in the morning and sunny during the day.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Dec 30, 2019
Thank you for taking the time to send us your comments, we are glad your stay was a pleasent one. Happy New Year and our best wishes for you and your family. We hope to see back in the near future.
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The hotel was renewed but this one is not a good one in master suites. Bathroom and shower do not have privacy and if you are traveling with family this is not a good option. Walls inside master suites and decoration in general is far away from what it used to be.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Oct 21, 2019
Thank you for giving us your comments, we are sorry you did not like the Master Suite, generaly is only for couples, we will make sure to inform the guest upon arrival. Regards.
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I've been at this hotel 3 times in the last year, and all of them were perfect: great facilities, great attention, nice food and lots of activities for the kids. We also tried the Spa the Legends Tour at night, both are also really good. Thanks Fiesta Americana for another good experience!
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Oct 16, 2019
Thank you for giving us the opportunity to serve you, we are glad your stays have been as expected. We look forward to see you soon
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Incredible place to disconnect! amazing installations, great people, top customer service; Saturday brunch amazing. Totally recommended for couples or family. Play tennis, ride horses, swim, spa, ping pong, etc.
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Date of stay: July 2019
Rooms
Location
Service
Room Tip: all of them
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Aug 8, 2019
Thank you for taking the time to send us your comments, we are glad the service and attention we offered you accomplished your expectation, we look forward to see soon again. Regards
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very nice service & foods also well organized the room(clean & comfortable) Specially I love the farm with small animals(rabbit, tutle, duck, horse...) My son loved that space It is very nice space specially with kids.
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Date of stay: June 2019Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda Galindo Resort & Spa
Responded Jul 2, 2019
Thank you for sharing your comments, we are glad you enjoyed your stay with us. We look forward to see in the near future. Best regards.
Read more
PRICE RANGE
$109 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana hacienda galindo hotel san juan del rio, fiesta americana queretaro, queretaro fiesta americana, hacienda galindo
LOCATION
MexicoCentral Mexico and Gulf CoastQueretaroSan Juan del Rio
NUMBER OF ROOMS
168
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Claim Your Listing Frequently Asked Questions about Fiesta Americana Hacienda Galindo Resort & Spa
Which popular attractions are close to Fiesta Americana Hacienda Galindo Resort & Spa?
Nearby attractions include Cava 57 (4.1 miles).
What are some of the property amenities at Fiesta Americana Hacienda Galindo Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Fiesta Americana Hacienda Galindo Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a sofa.
What food & drink options are available at Fiesta Americana Hacienda Galindo Resort & Spa?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Fiesta Americana Hacienda Galindo Resort & Spa?
Conveniently located restaurants include Los Arcos Restaurant, Fonda Yecapixtla, and El Florentino.
Are there opportunities to exercise at Fiesta Americana Hacienda Galindo Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Fiesta Americana Hacienda Galindo Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Hacienda Galindo Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fiesta Americana Hacienda Galindo Resort & Spa?
Many travelers enjoy visiting Museo de la Muerte (6.4 miles).
Is Fiesta Americana Hacienda Galindo Resort & Spa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.