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Krystal Pachuca

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Traveler (26)
Room & Suite (25)
Dining (7)
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Overview
  • Excellent19%
  • Very good26%
  • Average25%
  • Poor14%
  • Terrible16%
Dec 22, 2017
“Not a pleasant experience”
Oct 18, 2017
“Horrible for business trips”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Reviews (124)
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1 - 5 of 22 reviews
Reviewed December 22, 2017 via mobile

From the moment that we arrived the ladies at the front desk were confuse The lobby pictures that they show in their website do not match with what they really have Carpeting in the hallways old and dirty The rooms didn’t seem to be cleaned...More

Thank Alberto G
Reviewed October 18, 2017

The customer service regarding the paperwork required is just a mess the people working there just does not help at all and don't solve anything. I'll never be back at this hotel. They double charged me and hasn't refund me yet after 2 weeks and...More

Thank Organista24
Reviewed September 26, 2017

I was pleased with the accomodation and service of Krystal Pachuca after I needed to find a place for the night close, walking distance, to the Central Bus Terminal. I walked in off the street and probably should have made reservations online for a nice...More

Thank Patzcuaro_Bob
Reviewed August 8, 2017

I think this is one of the worst hotel we checked in ever. At first glance the hotel seems ok but when you enter the rooms all falls apart. Dark, with not enough lightning despite the room was interior, the shower door had a leak,...More

Thank azb61
Reviewed March 20, 2017 via mobile

A/C was not good so if you turn it on you'll get a warm room, parking lot is small and some spaces are narrow. Room service menu is not enough and some of the options are not available and if you think about it, it...More

Thank Miguel P
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
$43 - $55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$43 - $55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (26)
Room & Suite (25)
Dining (7)
Pool & Beach (5)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"A good room in another hotel."
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"No good rooms at this location"
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"Avoid this hotel until major renovations are done..."
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"Take a taxi to city center to get the real feel of Pachuca."
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