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Holiday Inn Pachuca Hotel

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91 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Beeville, Texas
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night in this modern hotel while traveling between attractions in Hidalgo and had a nice experience. The lobby is spacious and great for meeting friends. The pool was clean and inviting. Our room was away from the open atrium area so was quiet. Breakfast at the restaurant was excellent, serving hot traditional foods, fruit, yogurt, a variety... More 

Helpful?
Thank Carol W
Cancun, Mexico
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 9, 2015

Thought maybe the Pachuca Holiday Inn would have improved, however, the construction is not conducive for those who want to rest. The hotel is build around the atrium and is noisy. Rooms are very worn and old. The suite we stayed in was very, but very run down. Roomy, but very run down and cheap looking. Great price if you... More 

Helpful?
Thank Drew S
IHGCare, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear Drew S, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are truly sorry for the conditions and noise challenges you experienced during your stay. We take all feedback seriously and your... More 

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Candiac, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 29, 2015

The worst hotel to stay in Pachuca.... Bad welcoming at check-in, wi-fi/internet not working properly... Cleanliness to be review.... Really not to Holiday Inn standard worldwide..... This hotel is really in needs of a major retrofit to bring it to an acceptable level of Holiday Inn hotel...

Helpful?
Thank Benoit B
IHGCare, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear Benoit B, Thank you for taking the time to write a review about our hotel. It is regrettable to hear that some aspects of our hotel fell below your expectations. I apologize for any inconvenience you may have experienced at check in and with the WiFi service provided. Please be assured that your comments are taken into account and... More 

Madison, Wisconsin
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed March 22, 2015

This is a very nice and comfortable hotel in Pachuca, although it is nowhere near the city center or the university. The lobby is open and airy and a nice place to meet. The staff is quite friendly. The rooms are enormous, including the bathrooms. The bathrooms contain a razor, toothbrush, toothpaste, etc. for those who may have forgotten their... More 

Helpful?
Thank countryeditor
Cancun
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 19, 2013 via mobile

The staff are welcoming and friendly. The rooms are comfortable but a little dark. The bathrooms are tiny. Hotel breakfast was good and Wifi is free in all areas of hotel. Its not in the most attractive area of the City.

Helpful?
1 Thank CUNKEN
IHGCare, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear CUNKEN, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We always encourage our guests to let... More 

Amersham
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 29, 2012

I was on a botanical field trip with 9 others, and had flown overnight to Mexico City. Pachuca was our first stop, and when we arrived at about 9:30am, the hotel greeted us and let us occupy our rooms. After a quick shower, we were off plant hunting and back at about 7pm. We met up for dinner in the... More 

Helpful?
1 Thank Just-retired-couple
Warsaw, Poland
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed February 10, 2012

Holiday Inn Pachuca offers the most useful and regular place to sleep for business travelers and short-term visitors in town. Rooms are nice, standard is kept, breakfast included. Beds are very comfortable. Generally, very good option to stay in this town.

Helpful?
Thank Antipop
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 7, 2011

I'm not that much into reviewing but this place its so bad that some one has to prevent anyone else from staying here. First the elevator can barely fit my stroller, so if you come with a large group count on several trips to bring all your people down. The rooms are tiny, i mean New York tiny or Europe... More 

Helpful?
1 Thank lokillo3259
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 19, 2011

This Holiday Inn franchise doesn't meet the minimum standards that Holiday Inn hotels try to have internationally. Rooms are poorly maintained and outdated, and hallways have carpets in bad shape. I was disappointed at this hotel.

Helpful?
2 Thank Viajeroojuelense
Kelowna, Canada
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
2 of 5 stars Reviewed April 8, 2011

This is the first negative review I've ever posted on TA. I generally walk away from poor hotels and shrug them off. But since I seldom if ever stay in Gringo chain hotels in Mexico, I just had to post something here to reinforce my opinion that they are a waste of experience and money. The place could be a... More 

Helpful?
4 Thank geoqwest
Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Holiday Inn Pachuca Hotel

Address: Boulevard Javier Rojo Gomez No 104 | Lomas Residendial, Pachuca 42094, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Hidalgo > Pachuca
Price Range: $63 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Pachuca Hotel 3*
Number of rooms: 124
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Also Known As:
Holiday Inn Pachuca
Pachuca Holiday Inn
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