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Holiday Inn Pachuca Hotel

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Holiday Inn Pachuca Hotel
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100 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Reviewed 2 weeks ago via mobile

The location is easy to find... The hotel in general is average, these is the second time I stay here, because it is easy find a holyday inn on internet and is 15 min from the University Autonoma de Hidalgo by car. The food ok, the service ok. The parking lot, tight to pass, but with enough places.

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Helpful?
Thank Mauricio A
IHGService, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear Mauricio A, Thank you for staying with us and providing feedback on your experience with us. I am glad to read that you regarded our location easy to find, accessible to the University and found our service and food to be good. On the other hand, it is to my regret that you find the hotel only at average...

Reviewed 4 weeks ago via mobile

We stayed at Holiday Inn for one night. We loved the location of the hotel. It's 3 minute walk to the main terminal bus in Pachuca. check in was simple and easy. We didn't have time to see the pool. Rooms are nice and clean, they provide bottle of water, free WiFi, restaurant was ok.

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Helpful?
Thank rudy1717
Beeville, Texas
Reviewed July 31, 2016

We stayed one night in this modern hotel while traveling between attractions in Hidalgo and had a nice experience. The lobby is spacious and great for meeting friends. The pool was clean and inviting. Our room was away from the open atrium area so was quiet. Breakfast at the restaurant was excellent, serving hot traditional foods, fruit, yogurt, a variety...

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Helpful?
Thank Carol W
Cancun, Mexico
Reviewed June 9, 2015

Thought maybe the Pachuca Holiday Inn would have improved, however, the construction is not conducive for those who want to rest. The hotel is build around the atrium and is noisy. Rooms are very worn and old. The suite we stayed in was very, but very run down. Roomy, but very run down and cheap looking. Great price if you...

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Helpful?
Thank Drew S
IHGCare, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear Drew S, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are truly sorry for the conditions and noise challenges you experienced during your stay. We take all feedback seriously and your...

Candiac, Canada
Reviewed May 29, 2015

The worst hotel to stay in Pachuca.... Bad welcoming at check-in, wi-fi/internet not working properly... Cleanliness to be review.... Really not to Holiday Inn standard worldwide..... This hotel is really in needs of a major retrofit to bring it to an acceptable level of Holiday Inn hotel...

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Helpful?
Thank Benoit B
IHGCare, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear Benoit B, Thank you for taking the time to write a review about our hotel. It is regrettable to hear that some aspects of our hotel fell below your expectations. I apologize for any inconvenience you may have experienced at check in and with the WiFi service provided. Please be assured that your comments are taken into account and...

Madison, Wisconsin
Reviewed March 22, 2015

This is a very nice and comfortable hotel in Pachuca, although it is nowhere near the city center or the university. The lobby is open and airy and a nice place to meet. The staff is quite friendly. The rooms are enormous, including the bathrooms. The bathrooms contain a razor, toothbrush, toothpaste, etc. for those who may have forgotten their...

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Helpful?
Thank countryeditor
Cancun
Reviewed September 19, 2013

The staff are welcoming and friendly. The rooms are comfortable but a little dark. The bathrooms are tiny. Hotel breakfast was good and Wifi is free in all areas of hotel. Its not in the most attractive area of the City.

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2Thank CUNKEN
IHGCare, Guest Relations Manager at Holiday Inn Pachuca Hotel, responded to this review

Dear CUNKEN, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We always encourage our guests to let...

Amersham
Reviewed April 29, 2012

I was on a botanical field trip with 9 others, and had flown overnight to Mexico City. Pachuca was our first stop, and when we arrived at about 9:30am, the hotel greeted us and let us occupy our rooms. After a quick shower, we were off plant hunting and back at about 7pm. We met up for dinner in the...

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1Thank Just-retired-couple
Warsaw, Poland
Reviewed February 10, 2012

Holiday Inn Pachuca offers the most useful and regular place to sleep for business travelers and short-term visitors in town. Rooms are nice, standard is kept, breakfast included. Beds are very comfortable. Generally, very good option to stay in this town.

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Thank Antipop
San Antonio, Texas
Reviewed August 7, 2011

I'm not that much into reviewing but this place its so bad that some one has to prevent anyone else from staying here. First the elevator can barely fit my stroller, so if you come with a large group count on several trips to bring all your people down. The rooms are tiny, i mean New York tiny or Europe...

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1Thank lokillo3259
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Babysitting

Additional Information about Holiday Inn Pachuca Hotel

Address: Boulevard Javier Rojo Gomez No 104 | Lomas Residendial, Pachuca 42094, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Hidalgo > Pachuca
Price Range: $59 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Pachuca Hotel 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Holiday Inn Pachuca
Pachuca Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Pachuca Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No good rooms at this location”
 of 5 bubbles 777drews, Jun 9, 2015 | Read review
“Avoid this hotel until major renovations are done...”
 of 5 bubbles benoitb600, May 29, 2015 | Read review
“Take a taxi to city center to get the real feel of Pachuca.”
  • Spacious rooms
 of 5 bubbles countryeditor, Mar 22, 2015 | Read review
“in order to get the best room go somewhere else!”
 of 5 bubbles lokillo3259, Aug 7, 2011 | Read review
“Stay somewhere else”
 of 5 bubbles geoqwest, Apr 8, 2011 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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