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1/29/2018 1/30/2018
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    Hotel Emily

    Calle Plaza Independencia S/N | Colonia Centro, Pachuca 42000, Mexico
    Lowest prices for your stay
    1/29/2018 1/30/2018
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    Traveler (73)
    Room & Suite (35)
    Dining (3)
    • Excellent30%
    • Very good50%
    • Average11%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “first floor” (2 reviews)
    “plaza” (5 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness center
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (149)
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    1 - 5 of 18 reviews

    Reviewed August 1, 2017

    This is a charming hotel right on the central plaza in Pachuca where the clock tower (El Reloj de Pachuca) is located. The area is vibrant with restaurants, shops and people going about their everyday business. The hotel is colonial in décor but has every...More

    Thank p032158
    Response from Bernardo S, Director de Relaciones con Clientes at Hotel EmilyResponded August 4, 2017

    Thank you very much for your opinion and we hope you will return soon to our facilities. Have a beautiful day

    Reviewed March 13, 2017

    Hard to review, because so much was excellent, but the excellence was overwhelmed by the staff's inability to take responsibility when the water stopped. And I mean stopped. For at least 26 hours. No sink water, no shower--no toilet-flushing. I checked in on a Friday...More

    Thank LosAngelesTraveler89
    Response from Bernardo S, Director de Relaciones con Clientes at Hotel EmilyResponded July 20, 2017

    We thank you for the time to write your comment, which will be transmitted to the corresponding area. I am very sorry to hear about this situation and we apologize for this bad experience, we hope that you will soon give us the opportunity to...More

    Reviewed December 17, 2016 via mobile

    I stayed over the weekend and this place was great. Located next to the clock in the old downtown. There are many shops and good restaurants within walking distance. The rooms are cleaned and the food is good. The view from my room was awesome....More

    Thank Eddie P
    Response from Bernardo S, Director de Relaciones con Clientes at Hotel EmilyResponded July 20, 2017

    We are happy to know that your stay has been to your liking. Thank you for your comments and for choosing us during your visit.

    Reviewed August 27, 2016

    This beautiful hotel is a real winner, warm welcome, excellent breakfast buffet very helpful staff specially Oscar and a wonderful tour company that is run like a family took us to the most interesting spots around the city. Great souvenirs and silver at incredible prices!

    Thank Ricardo R
    Response from Bernardo S, Director de Relaciones con Clientes at Hotel EmilyResponded August 29, 2016

    We appreciate your comments. Thank you.

    Reviewed February 29, 2016 via mobile

    Arrived at the hotel from the Central bus station (15 minute ride, $40 Pesos) without a reservation. The receptionist was very friendly, spoke good English and was really helpful in getting us started on our first visit to Pachuca, including dinner reservations and advice on...More

    1  Thank Ted M
    • Top amenities
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Price range
    • $40 - $60 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Cancelon, Hotwire, Orbitz and TripOnline SA so you can book your Hotel Emily reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Hidalgo >
    • Pachuca
    Add Photo Photos
    Traveler (73)
    Room & Suite (35)
    Dining (3)
    Hotel & Grounds (45)
    Business Center & Event Rooms (8)
    Bathroom (7)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    February 23, 2017|
    Response from HotelEmily | Property representative |
    Good morning, just open the windows, there is no access to the balcony.
    Google Translation
    Connie W
    December 22, 2016|
    Response from HotelEmily | Property representative |
    Good morning, I inform you that for hotel policies we do not admit pets, an apology.
    Google Translation
    Room Tips
    "Rooms at the front (A side) face the Reloj, which chimes every 15 minutes."
    Read review
    "upper floor with view of clock tower; but it's noisier; if you need quiet, ask for interior"
    Read review
    "ask for a room on the side of the plaza the view is amazing !"
    Read review
    "I don't think there is a bad room in the place but ask for the Clock Tower view!"
    Read review
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