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Hotel Rancho San Diego Grand Spa Resort

Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hotel Rancho San Diego Grand Spa Resort
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122 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Reviewed March 12, 2017 via mobile

It's the worst hotel I've ever been, and believe me when I say it suck's because I've been in bad hotel's. I hate it because its service is the worst and they don't pay attention. Also the pool is very dirty.

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Helpful?
Thank Genarito2004
Mexico City, Mexico
Reviewed March 12, 2017 via mobile

The service is the worst! I asked for a pina colada at the pool and the waiter was rude and did not give me anything! He asked me where my palapa was and I pointed to it and he did not take my order. Also, we wanted to pay more to stay for couple of hours Sunday and they said...

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Helpful?
Thank ccpr2004
Quito
Reviewed February 26, 2017

I have business in the area at the flower producers so visit at least once a year. When my wife is with me and will not be going on all the appointments, we look for a place to stay that is nicer. The Marriott was booked (it is a good option when not full with conventions) but we found a...

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Thank Ecuabuckeye
Reviewed October 23, 2016 via mobile

I graded as 4 because bed were very hard. Service was excellent. It has a big clean pool with a slide for kids. It also has pool bar. We enjoyed our stay. They also offered late checkout and on every afternoon the offered fruit in our rooms. We will return for sure.

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Helpful?
Thank raul s
Ecuador
Reviewed May 29, 2016 via mobile

My family and me decided to get away from CDMX and this hotel had, what seemed, the best value proposition. We arrived to the hotel and were extremely impressed with the facilities. The rooms are standard and were not as clean as one would expect. We found several dead bugs in the carpet and the linen had ink stains on...

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Helpful?
Thank nitochi
alberto m, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Nitochi, Thank you very much for visiting us and for your comment. We are very glad to hear that you were impressed by our facilities. However, we are very sorry for the negative experiences you had during your stay and we will work hard to fix these issues. First of all, we would like to let you know that...

Santa Clara, California
Reviewed February 4, 2016

I had been in this spa/hotel some years ago and it was 5 stars super luxury, with great service. This time they disappointed me. First, I booked online and their system said that they would charge me at check-out, but the nights were charged to my credit card right after we made the reservation. The place is still beautiful, in...

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Helpful?
Thank Jack F
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Mr. Jack F, We are truly sorry to hear about all these problems you encountered in your stay. On the other hand, we are very happy that you enjoyed our beautiful facilities and astonishing gardens. We work very hard every day to fix every detail as well as to maintain our facilities intact, and we are very thankful that...

México DF
Reviewed January 16, 2016 via mobile

We were so happy in this quiet place, buffet was delicious food, variety of dishes and service was excellent, my family and I got a nice days in Ixtapan and a friend recommended this place to eat. Really liked us! Rooms are nice and clean, pool was huge to get fun lot of time. Big Gardens to go a walk...

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Helpful?
Thank Charly H
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Mr Charly It is very gratifying to know that customers like you have been able to fully enjoy our facilities as well as our beautiful and lush gardens . Now you have a good excuse to visit again in nuestroo great Spa. cordially invite you to enjoy the wonders of nature soon. sincerely.

San Miguel, El Salvador
Reviewed December 2, 2015

This is a hotel with great service from the asus attention guests as well as large scale it offers has a spa in a nutshell is the most attention for his client , also nothing like the great service restaurant " laurels " which has a great service and rooms or say have a great view wing main pool if...

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Helpful?
Thank 38estrella
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review

Dear Guest thank you for sharing with our future visitamtes his impressions of our beautiful hotel. we are happy to welcome you again to offer the best of us I waited again

Monterrey NL
Reviewed September 15, 2015

Stayed here for a work congress, every day filled with conferences so no time to enjoy pool or grounds, and experienced it without my family, did had a chance to visit the SPA since I arrived prior to congress, SPA is beautiful, is big and comfortable and features a lot of services, I enjoyed very much my treatment and people...

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Thank Blancadaniela
366albertom, Director General at Hotel Rancho San Diego Grand Spa Resort, responded to this review
Google Translation

Estimada Srita Blanca Daniela nos alegra saber que pudo disfrutar de algunas de nuestras instalaciones, esperamos que vuelva pronto de...

Mexico City, Mexico
Reviewed March 29, 2015

By a friend recommendation, I stayed in this hotel for the weekend (2 nights and 3 days) with my significant other, it was such a pleasurable experience even dough there were kids and families staying in too. The room we stayed in was one of the ones that has an inside pool in it, really nice to relax and chill...

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Helpful?
Thank emruve
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Rancho San Diego Grand Spa Resort

Address: Ixtapan de la Sal-Tonatico km 2.5, Ixtapan de la Sal 51900, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Ixtapan de la Sal
Price Range: $98 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Rancho San Diego Grand Spa Resort 3.5*
Number of rooms: 94
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Also Known As:
Rancho San Diego Grand Hotel Ixtapan De La Sal
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Questions & Answers

Questions? Get answers from Hotel Rancho San Diego Grand Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms on the bottom floor have private plunge pools.”
  • View from pool area to the private plunge pool in our room. It is elevated and private.
Ecuabuckeye, Feb 26, 2017 | Read review
“Pool view is lovely”
Blancadaniela, Sep 15, 2015 | Read review
“Ask for a room with in-room pool, far away from room 122 to avoid the noise from the water pump engine room.”
JuanLuisC_11, Jan 23, 2015 | Read review
“I highly recommend asking for a room with its small pool included”
leafarsateuh, Oct 9, 2014 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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