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Centra by Centara Hotel Mae Sot

Traveler (77)
Room & Suite (29)
Dining (11)

About

#4 of 20 hotels in Mae Sot
Location
Cleanliness
Service
Value
Tucked among the mountains along the Thai-Myanmar border, the hotel is only 10 minutes away from Mae Sot Airport. As an exploration base for groups and for those who wish to cross to neighbouring Myanmar, the hotel, sitting at the edge of its own lake, offers easy access to many cultural and natural attractions. The newly renovated rooms and suites are scattered across four wings and offer functional living areas that range from 26 to 62 square metres. Wi-Fi is provided free of charge in all rooms and suites, each of which overlooking the gardens or the swimming pool. The hotel has everything for guests to relax and stay in shape, including a well-equipped fitness centre, two floodlit tennis courts, an outdoor swimming pool complete with a separate children’s pool, Thai massages, and a lake that makes for the perfect place for a jog. There is one restaurant and one bar. A scheduled shuttle service connects to Mae Sot Town and the Rim Moei Market.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
174Reviews
1Q+A
18Room tips
Traveler rating
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Popular mentions
Hot water did not work, food was awful, and I had to ask for room cleaning 3 times to 3 different staff over course of several hours and it still was not completed until after 4 pm—and the hotel was less than half full. Expected more from a Centara brand hotel.
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The hotel is well located and services are very good. Staffs are very helpful and polite. Room is clean and spacious. I especially like the closeness to Robinson nearby which is very convenient. Access to downtown is also easy.
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Review collected in partnership with Centara Hotels & Resorts
Response from GMCMS, General Manager at Centra by Centara Hotel Mae Sot
Responded Feb 8, 2019
First of all, thank you very much for your time to review in TripAdvisor. Your reviewed is meaning for us to develop and maintain our standard. We are happy to hear that you are enjoy staying and satisfied stayed, cleanliness, breakfast and staffs always helpful to you. Thank you for your comment we will discuss with our Executive. Please rest assured that we are committed and are working hard to continuously improve the quality of our service to our guest’ expectation. Thank you again for comments and do hope to welcome you again soon. Next visit Mae Sot stay at Centra by Centara Hotel Mae Sot With warm regards, Somsak Saisawad
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water low pressure. the room very old. good location good smile at lobby. the shower in the bath tub very old and low pressure. the bed and pillow is clean. the light in the room not enough. breakfast is fair more salad options please. local vegetable can improve the freshness
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Review collected in partnership with Centara Hotels & Resorts
Response from GMCMS, General Manager at Centra by Centara Hotel Mae Sot
Responded Jan 22, 2019
Dear Oct P First of all, thank you very much for your time to review in Trip advisor. Your reviewed is meaning for us to develop and maintain our standard. We are apologize to you regarding you are unsatisfied with our room facilities also the quality of breakfast items are fairs also local vegetables for breakfast as well. Your comment it means to help us to development our service and We are plan to renovated our guest room this year, Currently our breakfast some item our Executive Chef use vegetables from UTOKAPAT FOUNDATION (Bann Huay Pa Lod, Mae Sot, Tak) and we are appreciated with your comment. Please rest assured that we are all committed and working hard to continuously maintain the quality of our service to our guest’ expectation. Thank you again for comments and do hope to welcome you again soon. Next visit Mae Sot stay at Centra by Centara Hotel Mae Sot Warm Regards, Management
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Near Robinson Shopping center, convenience but the place is too old .Breakfast is not freshNoodle is already rottenService is under expectationStaffs are not friendlyJust one night stay is enoughWill not recommend anyone to stay The place location is near Robinson, but nothing
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Review collected in partnership with Centara Hotels & Resorts
Response from GMCMS, General Manager at Centra by Centara Hotel Mae Sot
Responded Jan 6, 2019
Dear Daydream428719 First of all, thank you very much for your time to review in Trip advisor. Your reviewed is meaning for us to develop and maintain our standard. We are apologize to you regarding you are unsatisfied with our service at Front desk staff they are not friendly also the quality of breakfast items are not good. Your comment it means to help us to development our service and our Front Office Manager and Executive Chef Most of them acknowledge and they will fix their problem as per your comment as soon as possible. Please rest assured that we are all committed and working hard to continuously maintain the quality of our service to our guest’ expectation. Thank you again for comments and do hope to welcome you again soon. Next visit Mae Sot stay at Centra by Centara Hote Mae Sot Warm Regards, Somsak Saisawad
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Personnel very friendly and helpful. Hotel in good location and easy self-parking. However, it’s an older hotel and could use an update badly. Furnishings and equipment quite outdated. Especially the shower.
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Review collected in partnership with Centara Hotels & Resorts
Response from GMCMS, General Manager at Centra by Centara Hotel Mae Sot
Responded Dec 16, 2018
Dear Vacation29125629939 First of all, thank you very much for your time to review in Trip advisor. Your reviewed is meaning for us to develop and maintain our standard. We are happy to hear that you are enjoy staying and satisfied stayed, cleanliness, breakfast and staffs always helpful to you. Thank you very much for your comment and we will keep in our plan for next step. Please rest assured that we are committed and are working hard to continuously improve the quality of our service to our guest’ expectation. Thank you again for comments and do hope to welcome you again soon. Next visit Mae Sot stay at Centra by Centara Hotel Mae Sot. With warm regards, Somsak Saisawad
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Previous
PRICE RANGE
$34 - $48 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
centara mae sot hill hotel mae sot
FORMERLY KNOWN AS
Central Mae Sot Hill Hotel
LOCATION
ThailandTak ProvinceMae Sot
NUMBER OF ROOMS
120
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