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One Tagaytay Place Hotel Suites

445 Tagaytay-Calamba Road | Barrio Sungay, Tagaytay, Luzon, Philippines
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One Tagaytay Place Hotel Suites
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292 Reviews from our TripAdvisor Community

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Laguna Province, Philippines
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One Tagaytay hotel is one of my favorite, Our room has it's overlooking of taal.swimming pool is at the rooftop. very convenient it's near picnic grove, DAP, Tierra de Maria and outside the hotel is a convenience store. very accommodating and friendly staff.

Helpful?
2 Thank sheeganda
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, Allow us to thank you for your reviews. We always strive to provide the best service to our guests. We read your comments about the hotel and we greatly appreciate that you took time to write them as guest satisfaction is our main priority. We would like to extend our invitation to you and to your friends... More 

Level Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Friendly staff, food ok, better most of what's around. Awful buffet breakfast on the weekend. Rooms over all, filthy windows, moldy wall paper throughout the entire room. It took 2 hours to have the A/C to blow cold once we called them twice to fix it, very noisy as not only single glazing but bad workmanship meant draft was getting... More 

Helpful?
Thank Mark D
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, Please allow me an opportunity to apologize for your recent unexpected experience, we do sincerely apologize for what had happened. My guest services team has advised me of this service problem, we have called the attention of our housekeeping team as well as our Chief Engineer to resolve the matter immediately. We always strive to provide the... More 

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Cavite Province, Philippines
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What's good? complete facilities and services, accommodating staff, safe place! Nice suites! What's there to improve? Clients first before their own, "three is a crowd" deluxe rooms, more versatility in your menu. Covered pathway to function room (lower ground).

Helpful?
Thank rambuzzz
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, Thank you for choosing to stay at One Tagaytay Place Hotel Suites! I, on behalf of the management wanted to express our heartfelt joy upon receiving your good reviews, we will work hard to continue our goal to make every guest happy and service satisfied to the fullest. We hope to see you soon, we are coming... More 

Makati, Philippines
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

For our Anniversary getaway...we decided to have a couple's spa at one tagaytay, however we were staying at a bed&breakfast that is 2minutes away (Morielli's)...the experience was awesome especially that my gf and I had our first time body scrubbing experience. the service was great and the staff was so accommodating! We highly recommend the Spa service at this place...

Helpful?
Thank Poonam K
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, We are glad we made your day happy and extra ordinary! Our entire staff made sure that all possible efforts to make your experience memorable, We look forward in having you again, we have a variety of body treatments which I guarantee it will be perfect for you for for you other half. Again, we are humbled,... More 

Dubai, United Arab Emirates
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This is the 2nd time my husband and I stayed in OTPHS. The first time was in 2009. The hotel looked quite new that time and we grabbed their One Room Suite promotion. That time it felt like the stay was so great.Nice room, i loved the spa, food was good and staff were friendly. This January 2016, my husband... More 

Helpful?
Thank explore_galore
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, Thank you for the reviews its much appreciated by the management. We are seriously checking on this matter and we guarantee you that we are doing something to improve our service. We take every shortcomings as a challenge to better ourselves. We hope that this will not affect our relationship with you and your future bookings with... More 

Manila, Philippines
Level Contributor
4 reviews
3 of 5 stars Reviewed January 5, 2016

It was our 1st time as a family to have an out of town staycation during the special season of Christmas. We had an enjoyable stay with the kids feeling at home! The location is strategic going to attractions at Silang side and also going towards Tagaytay side. It's cozy, fine and just right!

Helpful?
Thank AILEEN925
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, We would like to thank you for choosing to stay at One Tagaytay Place Hotel Suites. On behalf of the entire staff and management, we would like to congratulate you! We are devoted in providing you excellent and personalized service. We are looking forward to having you once again, please keep in touch and check our website... More 

Marikina, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 5, 2016 via mobile

This would be our first and last booking to this hotel. Not good for family. Ok for sleeping overnight only. Everything is small - room, elevator, pool. Buffet food choice was cheap and expensive. Definitely not a 4-star hotel. Just dine at their restaurant Azalea's. Food was good.

Helpful?
3 Thank NatureExplorer8
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, I would like to offer our sincerest apologies for the problems you encountered during your stay, I hope you enjoyed our other amenities? We are sorting things out to fix this matter and we are looking into every detail to address your concerns. However, it blackened your stay at our hotel and that I am sorry. We... More 

Makati, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 4, 2016 via mobile

Won by its location. Other than that just your average hotel. Room is pretty small. Just request to be block from 5th floor up to get a better view. Work your charm. They would most likely fall for it. Rooms are not soundproof so if youre a light sleeper, you might want to consider it. From time to time you'd... More 

Helpful?
Thank ohzm
One Tagaytay Pl... O, General Manager at One Tagaytay Place Hotel Suites, responded to this review

Dear Valued Guest, I would like to offer my sincerest apologies for the problems (sound proofing) you encountered during your stay. I personally hope you hd enjoyed the rest of your stay? We are checking on every detail that you have mentioned and we guarantee you we are doing something to correct this issues. We thank you again and we... More 

Cavite Province, Philippines
Level Contributor
134 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 29, 2015

I guess this is a 3-star hotel. But I think this is a boutique hotel. Checking in and out is not a problem. When I reached my room it was a bit small considering that the bed is queen-size. There is a small sofa set. Table top kitchen with electric kettle and the complimentary coffee and tea plus bottled water.... More 

Helpful?
1 Thank 77Raine27
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 14, 2015

I booked online for a deluxe room. Upon arrival they were asking for a bond which is your credit card detail or 3 thousand pesos that will be refunded on departure. It isn't stated in their website. They gave us a room on the 2nd level without a view. The room was quite small, the bed was comfy though. Tiny... More 

Helpful?
3 Thank Ehrin Joy Anne O
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