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Quetta Serena Hotel

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Shahrah-e-Zarghoon, Quetta Pakistan
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (74)
Dining (15)
Room & Suite (14)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quetta Serena Hotel
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 hotels in Quetta
Location
Cleanliness
Service
Value
Located in the city center and spread over six acres, Quetta Serena Hotel is prominently located on Shahrah-e-Zarghoon in the Cantonment area. The hotel is conveniently accessible from all parts of the country and is linked by air, rail, and road network. It has a character of its own. It has incorporated many stunning architectural and decorative elements of the local Baloch people - famed for their chivalry and martial prowess. Traditional arts and crafts, decorative patterns and other graphic designs found throughout the plush interior of the hotel are an affirmation of pride in the local culture and aesthetic traditions.With stunning mountain views on all sides, the hotel is set amid flower-filled courtyards with fountains and water channels around the fruit orchards. It provides guests with first-class amenities and a world of luxury where the service is warm and gracious. From the doormen to the reception, to the room service and everything in between, it promises to make each one's stay a memorable one.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Massage
Salon
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Seating area
VIP room facilities
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
91Reviews1Q+A21Room tips
Traveler rating
  • 27
  • 45
  • 12
  • 3
  • 4
Time of year
Traveler type
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Popular mentions
AJ1 wrote a review Mar 2021
Islamabad, Pakistan179 contributions21 helpful votes
Quetta Serena is situated in the Center of city. Ambiance is good with comfortable rooms. It has well maintained lawns. However due to lack of competition there are many deficiencies. No kettle or tea making facilities the rooms. Climate control in the room’s air conditioning wasn’t working properly. Most disappointing part was breakfast. The croissants were stale and variety of dishes was lesser than other comparable hotels. Management needs to look into the deficiencies seriously since these will affect the repute of Serena hotels generally. Overall a good experience except for food and amenities.
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Date of stay: March 2021Trip type: Traveled on business
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Saeed_Motiwala wrote a review Feb 2021
Karachi, Pakistan40 contributions33 helpful votes
A good stay with my family. They upgraded one of our rooms to a suite, without asking. Friendly service and clean rooms. The beds and pillows could have been more comfortable. More local dishes, a larger variety of desserts, and better baked goods would have added to the experience.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Ahmed wrote a review Dec 2020
Islamabad, Pakistan1 contribution
Serena has a very central location in Quetta. The architecture and ambiance is good and in line with the beautiful and rich cultural heritage of Balochistan. The rooms are very cozy (I visited during one of the coldest days when it was -10 in early hours of the day). The food is also good, and more Balochi dishes should be added.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Khurram Shahzad wrote a review Jan 2020
Islamabad, Pakistan2 contributions
I have been staying in Quetta Serena from last more than 10 years. The hotel's architecture is awesome inspired from a traditional architecture of the Baloch village. The hotel's rooms are superbly clean and very well kept and decorated with traditional Baloch ornaments. Restaurants serve variety of cuisine from Balochistan & rest of Pakistan.
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Date of stay: January 2020Trip type: Traveled on business
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Response from RashidU16, General Manager at Quetta Serena Hotel
Responded Jan 23, 2020
Dear Mr. Khurram Shahzad, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Quetta Serena Hotel! Rashid Uddin
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Crimson786 wrote a review Nov 2019
Islamabad Capital Territory, Pakistan147 contributions57 helpful votes
I had dined in the Quetta Serena, a couple of times but this was my first experience of hotel. Competition is the key to performance, unfortunately, absence of same makes Quetta Serena’s management a lazy and unprofessional one. The hotel, theme and food was great but what could have been an excellent experience was spoiled by the management. 4 stars for hotel, 1 star for management.
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Date of stay: November 2019Trip type: Traveled on business
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PRICE RANGE
$226 - $261 (Based on Average Rates for a Standard Room)
LOCATION
PakistanBalochistan ProvinceQuetta
NUMBER OF ROOMS
140
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Frequently Asked Questions about Quetta Serena Hotel
Which popular attractions are close to Quetta Serena Hotel?
Nearby attractions include Gold City Shopping Mall (0.2 miles).
What are some of the property amenities at Quetta Serena Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Quetta Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quetta Serena Hotel?
Guests can enjoy an on-site restaurant and barbeque facilities during their stay.
Is parking available at Quetta Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Quetta Serena Hotel?
Conveniently located restaurants include Lehri Sajji House, Usmania Tandoori Restaurant, and Gulshan Karahi.
Are there opportunities to exercise at Quetta Serena Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Quetta Serena Hotel have an airport shuttle?
Yes, Quetta Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Quetta Serena Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Quetta.
Are any cleaning services offered at Quetta Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Quetta Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.