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Hotel Palm Inn

No 4802 Jalan Bagan Luar, Butterworth 12000 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 06/29/21
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Traveler (9)
Room & Suite (11)
View from Room (4)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Palm Inn
Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 15 hotels in Butterworth
Affordable clean accommodation in Butterworth, Penang. Strategic location near to Penang Sentral (ETS/Bus/Ferry), Penang Port, Bagan Specialist Hospital, Malls, Banks, Raja Uda, Prai, Kulim, Penang Bridge areas. Walking distance to convenience shops, clinic, eateries, markets, Heritage wall arts & murals etc. Clean and spacious room with wifi, satelite TV and room wifi. Book direct with hotel for lowest rates guaranteed. Car park is available on first come first serve basis.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Walking tours
Car hire
Banquet room
Meeting rooms
Convenience store
Paid public parking nearby
Parking garage
Breakfast available
Kids' meals
Taxi service
First aid kit
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Coffee / tea maker
Cable / satellite TV
Wardrobe / closet
Bottled water
Private bathrooms
Flatscreen TV
Walk-in shower
Bath / shower
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Room types
Ocean view
City view
Non-smoking rooms
Family rooms
Smoking rooms available
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Good to know
Languages Spoken
English, Malay, Tamil


Full view
54Somewhat walkable
Grade: 54 out of 100
23Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
44Reviews0Q+A4Room tips
Traveler rating
  • 1
  • 21
  • 12
  • 7
  • 3
Time of year
Traveler type
Selected filters
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  • English
Popular mentions
ekta p wrote a review Sep 2020
Malaysia465 contributions146 helpful votes
Just expect a clean bed for a transit budget hotel. The room was small and clean, but no toilet paper, no hand towel. If you call the reception, they don't answer. Since our room included breakfast, we asked if you could get something packed, as we had to leave by 7:15Am, but they said no. If you reach late, don't expect a parking.
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Date of stay: August 2020
2 Helpful votes
Serene Yap wrote a review Feb 2020
Ampang, Malaysia141 contributions43 helpful votes
Mosquitoes were everywhere and lots of them. They were mosquitoes inside the bedrooms and event rooms. Place were run down. Bathroom hardly can move around despite me taking the family room to avoid cramp up room even though there's only 2 of us. You need to fight with the bathroom door to move around. You have to ask for toilet paper each day otherwise they won't provide.
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Date of stay: February 2020Trip type: Traveled on business
1 Helpful vote
sshahar9 wrote a review Dec 2019
Kuala Lumpur, Malaysia38 contributions16 helpful votes
I booked cheapest Standard Room with Queen sized bed and non smoking room Cheaper on Agoda than walk in prices. Room is small but with thought out spaces. Has a cupboard, bag table and dressing table. Also has enough space for another luggage or two. TV lacks channels but more than suffice. Bathroom has always working water heater, sink, toilet and steel bar to hang towels or clothes. Soap dispenser accessible from toilet as I'm tall. Also has enough empty space on bathroom to change clothes, convenient if you are sharing rooms with coworkers etc. You can place your clothes on the multiple steel bars. Water pressure was strong on Friday, got average and acceptable on Saturday to Monday, I suspect due to many hotel guests. 5th floor gets hot in the morning and daytime as it faces sunrise. However as long as aircond is on, you don't feel the heat. Only when I come back to room in middle of the day does it become a slight bother until aircond cools the room. Breakfast is buffet style with limited menu. 3 days and theres always, carbs either rice or noodles, protein usually sausages, fried eggs everyday, selected fruits and bread with jam. Also has refillable coffee, tea, cordial juice and plain water. Hotel has own open air parking space free for hotel guests. Great convenience when finding public parking is quite a hassle in the area as there are other hotels in the vicinity. Hotel has a 7 Eleven and KFC along the same stretch, also a convenience. Also, just go straight up north (go right when i front of hotel) along the Bagan Road infront of hotel to about 4.4km to find Perniagaan Oren area. Has a Tesco, 24hrs McDonalds and KFC, and most importantly a 24hrs self service laundry. I got my laundry done here and ate at the fast food joint. Hotel is in front of Dewan Dato Ahmad Badawi, and a stretch of small field big enough for football. Hotel also within walking distance to the famous #ButterworthArtWalk . Has a couple of chinese kopitiams (cafe) if you need to sit down, relax and enjoy the atmosphere. There's also a famous Nasi Kandar near the end of the road of the hotel stretch that's open from 11pm to 4am. Always a long queue but supposedly delicious. Hotel staff are always friendly, they respond quickly to requests such as refilling breakfast buffet etc. Some minor inconveniences but for the price I paid about usd$19 a night, can't complain. Convenience everywhere that if I need to come to Penang again, I would most definitely return
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Date of stay: December 2019Trip type: Traveled solo
QueenAesthetic wrote a review Nov 2019
6 contributions1 helpful vote
I am requested non smoking room with front view..I hv 9yrs old kids with me however upon arrival the front office staff didn't greeting us as guest but busy with duty roaster with their superior.ive remind her regarding room preference..she is aware.checked in process takes more than 15min.... after enter my room..room is strongly smelly & for sure she gimme smoking room bcoz the ashtray on the side desk n also she gimme back view.ive tried to call to reception but the fon doesn't work. Overall services is very poor.they need more front liner training even though 2star hotel.
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Date of stay: November 2019Trip type: Traveled on business
Khoo.M wrote a review Aug 2019
2 contributions
A cozy inn located 5mins from Penang Sentral. Good location and quiet especially on weekends and night time. The room is average in size for standard room but the bedding is truly 5 star hotel quality, gives a very comfortable night sleep ( 5 star bed for one star price). Car park is open air and ample next to the hotel. Not many eateries around, but head towards Raja Uda area (around 10 mins drive), a food 'heaven'.
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Date of stay: August 2019
$17 - $28 (Based on Average Rates for a Standard Room)
hotel palm butterworth
MalaysiaPenangSeberang Perai DistrictButterworth
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Frequently Asked Questions about Hotel Palm Inn
Which popular attractions are close to Hotel Palm Inn?
Nearby attractions include Butterworth Art Walk (0.2 miles).
What are some of the property amenities at Hotel Palm Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Hotel Palm Inn?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Hotel Palm Inn?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Palm Inn?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Palm Inn?
Conveniently located restaurants include Pen Mutiara Restaurant, Kenny Haus Coffee, and Ah Khoon Loh Mee Lucky Food Court.
Is Hotel Palm Inn located near the city center?
Yes, it is 0.09 miles away from the center of Butterworth.
Does Hotel Palm Inn offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Palm Inn?
The staff speaks multiple languages, including English, Malay, and Tamil.
Are there any historical sites close to Hotel Palm Inn?
Many travelers enjoy visiting Armenian Street (2.4 miles), George Town (2.3 miles), and Cheong Fatt Tze - The Blue Mansion (2.6 miles).
Does Hotel Palm Inn have any great views?
Yes, guests often enjoy the city view available here.