This hotel has potential to become one of the favorite place to stay while you visit Banyuwangi or on your way to/from Bali. Located near ferry terminal, a very perfect place to have a rest before continue your journey. A very big complex and direct access to the beach, with a very beautiful view to Bali strait and Bali island. The problem with this hotel were : open space parking and no roof as well from the receptionist to the rooms. When we arrived, there was heavy rain for hours, so we can not go our from our room, so dark outside from our room to the front of the hotel and no staff ready to help us with the umbrella. The breakfast was limited and had standard taste but no complaint. The price is slightly higher compare to other hotel in Banyuwangi.
I was travelled with my family to Ketapang Indah Hotel,near the ferry transit to Bali Why i called hidden gem resort hotel,because this hotel has a private beach in the back and we can enjoy beautiful sunrise with Bali island as a background The pool and restaurant face to the sea, u can imagine how it feels when u eating your breakfast or enjoying yourself by the pool with that georgeus scenery It feels like u are in Bali instead of Banyuwangi Very recommended hotel with helpful stafs My room is spacious with great bathroom My favourite place is by the pool and enjoying fresh coconut Various menu in the breakfast is also a good impression for my family Will be back again
Room: I was staying here for 2 nights in two different room types. The first night was in Deluxe Ocean View Room and the second night was in Deluxe Garden View Room (cheaper). They are basically the exact same room in the same "neighborhood" - only with a different view. The room was nice. Breakfast: due to covid 19 prevention, the staff really pay attention to the detail. The first morning, they had buffet but only to be served by the waiters. We could ask what we want to eat and just wait on our table. The second morning, there were no buffet but we were able to choose their breakfast menu - as much as we wanted. But the breakfast menu tasted so so. The restaurants not so large but nice. Staff: Overall the staff were friendly. But there was a very little inconvenient moment when we wanted to check in - since the Hotel was crowded that time. I think they need more Front Office staff. Others: The special things about this hotel are the beach, the view, and the atmosphere. Their garden is just everyone's dream. By the morning you could hear the birds chirping on the coconut trees while watching the sun rises. By the night you could see the stars shine. They also have a infinity pool with Bali Strait and West Bali Island view. Beach was great and clean with its black sands. Parking area is large enough. …
We stayed for 2 night and have a great time, the kids loved the playground and swimming pool, the wind is good, there’s a private beach connection. Breakfast was not bad, check inn and staff was good and no hustle. Very recomended
The hotel is nice and create an ambiance just like in Bali. You can find a lot of trees and near the harbor. We stayed in this hotel for 2 days. On the first day, we arrived a bit late around 9.30, and went to room by around 10 pm. I could not find soap, shower gel, shampoo in the bathroom. So I called the reception to get the towel. But it took so long, if I remembered probably around 40 minutes and i need to follow up my request. On the second day, it was quite number of guest. I would recommend to improve its quality of food in term of taste and readiness to prepare the tables during breakfast. Understand that it was a busy time for them in the morning but it will be even better to maintain its quality of service. For the place is nice and strategic.