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Mesra Business & Resort Hotel

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Mesra Business & Resort Hotel
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114 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Reviewed January 8, 2017 via mobile

I will not be staying at this facility again. My partner and I have travelled extensively throughout Southeast Asia staying at all star (1-5) rated facilities. However, the Mesra with its 4star rating is by far one of the worst we have stayed. You have to read fine print and/or look at images to know if your included breakfast is...

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Helpful?
Thank Michael R
MESRA-Frontliner, Manajer Hubungan Tamu at Mesra Business & Resort Hotel, responded to this review

Thank you for your visiting at MESRA Business & Resort Hotel, We do apologize for inconvenience of our service. these kind criticism and advice will be our evaluation and improvement to give a better service in the future and we look forward for your visiting again at our Hotel. Thank you.

Reviewed December 24, 2016 via mobile

This hotel is freak. We should pay for a toothbrush and its paste. It isnt worth for the price.. Even the cheapest hotel in town give us free toothbrush. The wifi never connect too. Bad service overall

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Helpful?
Thank egradevarian
MESRA-Frontliner, Manajer Hubungan Tamu at Mesra Business & Resort Hotel, responded to this review
Google Translation

Terima kasih atas kepercayaan kepada kami, MESRA Business & Resort Hotel Mohon maaf kami ucapkan atas ketidaknyamanan atas pelayanan kami,...

Reviewed September 16, 2016

Hotel is a bit old and have some bad odor in the room. Price is a bit pricey. Breakfast was okay. There was a group of footballers when I stayed there, so avoid having breakfast at the same time with them or else you won't get any table. Wifi was terrible, I could not connect even after I complain. Room...

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Helpful?
Thank yudith t
Balikpapan, Indonesia
Reviewed September 6, 2016

It was my first time stay there, actually im a bit disappointed with this hotel. Lack of good services, for instance, when the breakfast time, the foods has run out while still at 8 am, the officers of the restaurant was very unresponsive, so there were so many of the hotel guests were waiting for food. also the parking area...

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Helpful?
Thank RizkaMlth
Reviewed May 25, 2016 via mobile

We stayed at the bungalow,it lies next to the nice minigolf garden,it has hot pool,its like big jacuzi.its trully relaxing..Its also has great Samarinda city view both side,its recommended when you visit east kalimantan capital city....

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Helpful?
Thank Yousee C
Jakarta, Indonesia
Reviewed January 20, 2016 via mobile

It is a mid town hotel with big parking area. There are 2 part of building there. Once trying the older one building, seems a little bit old. You can swim in 2 big pools. The foods are also good. Affordable price and the service always good

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Helpful?
Thank Jeffri H
Tonbridge, United Kingdom
Reviewed December 30, 2015

The hotel was excellent with the rooms and restaurant very spacious and clean. The service was excellent throughout our stay. There was a choice of two pools and both were warm and clean. The location was excellent with a shopping mall opposite and taxis were easy to find to head to other parts of the city.

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1Thank mtopliss75
samarinda
Reviewed December 27, 2015 via mobile

+ spacious room (deluxe) + parking slot + various breakfast + bath tub - check in only available from 14.30, long queue - room card must charged every day - when ask for towel it takes 1-2 hours - no shower cap - still use CRT TV, and cartoon channel is missing

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Thank TripMember02162016
Balikpapan, Indonesia
Reviewed November 19, 2015

This cozy hotel located on the top of the hill with nature concept. The building & rooms seem rather old, but still in good condition. A Quiet hotel, very good for business trip when you need rest at night.

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1Thank Budi I
Kalimantan Timur
Reviewed September 6, 2015

it is a good hotel with awesome swimming pool. Not bad location. But the carpet is a bit smelly. We got disappointed with the extra bed because it was not a good bed to sleep in hence we paid 300,000 IDR for that bed.

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Helpful?
Thank eLLaBree
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
A hilltop business and resort hotel in the heart of Samarinda surrounded by ten hectares of tranquil greenery ... more   less 

Additional Information about Mesra Business & Resort Hotel

Address: Jln. Pahlawan no. 1, Samarinda 75121, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Samarinda
Price Range: $35 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mesra Business & Resort Hotel 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Mesra Business & Resort Hotel Samarinda, Kalimantan
Hotel Style:
#3 Luxury Hotel in Samarinda
#4 Spa Hotel in Samarinda
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Questions & Answers

Here's what travelers have asked, with answers from Mesra Business & Resort Hotel staff and other travelers.
3 questions
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Questions? Get answers from Mesra Business & Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose garden view if you want quiet room.”
 of 5 bubbles 798yuditht, Sep 16, 2016 | Read review
“Try to get a room on a higher floor for amazing views over the city”
 of 5 bubbles mtopliss75, Dec 30, 2015 | Read review
“Choose a room with balcony where you can sit in the night enjoying fresh air and night view of Argamulya hill.”
 of 5 bubbles 966budii, Nov 19, 2015 | Read review
“bad extra bed”
 of 5 bubbles eLLaBree, Sep 6, 2015 | Read review
“Rooms on the corner are quieter.”
 of 5 bubbles May_Ngangenin, Feb 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question