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Hotel Santika Pontianak

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Hotel Santika Pontianak
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135 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

No complaints about this hotel. Stayed here many times too. And managed to walk around the hotels. It is attached to a sort of a "mall", something like a market, that sell a varity of goods - clothings, shoes, handphones.

Helpful?
Thank James D
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Quite good for a 3-star hotel in the heart of Pontianak. I have no complaint for the room, but at noon the lobby was so hot eventhough the air conditioner were on. I don't know whether if Pontianak was so hot and humid or the air conditioner were broken. Breakfast and food were good, there are gyms and small swimming... More 

Helpful?
Thank JeffryHaryanto9
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 16, 2016 via mobile

Stayed here on August 6 and checked out on the next day. I am a member of SIP and had stayed in almost all Santika hotels nationally. So far, sad to say, this is the first time I was disappointed. First of all, my room's AC was not cold at all. The management was kind enough to upgrade me but... More 

Helpful?
Thank harta w
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Harta W, Thank you so much for taking the time and providing us with your feedback. Although you were not completely satisfied with your stay, I am happy about your kind words regarding the room cleanliness. Nonetheless, I want to apologize for the inconvenience experience with the AC and cigarette smell in the room and also for breakfast experience.... More 

Ternate, Indonesia
Level Contributor
5 reviews
4 of 5 stars Reviewed July 31, 2016

Located in the central city. Many shops is in reach. The hotel its self is 3th floor above and the same building with a shopping center. The room was quite clean and neat, but the part about this hotel is its breakfast. A lot of choice and different variety of Indonesia food.

Helpful?
Thank Nela L
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Nela L, Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have. We would like to welcome you for another stay soon. Best Regards, Dicky General Manager More 

bali
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 21, 2016

As a first-timer in Pontianak, and randomly choose Santika Pontianak..turn out well...the location on great location very close to shopping area and places to eat. Just that when we arrive, the hall (after enter the main door) was empty..no reception desk and no-one to ask where we suppose to go. Trying to get into the lift and out on next... More 

Helpful?
Thank saribali
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear saribali, I am happy to hear that you enjoyed your stay with us, especially with our strategic location, the breakfast quality and the service of our staff. Also, I would like to apologize for the inconvenience you experienced during your stay with us. Please accept our best thanks for your feedback and we assure you, we are following up... More 

Pontianak, Indonesia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 21, 2016

The hotel has a strategic location because it is close to modern shopping malls and traditional. For the tourists do not have to bother to exchange their currency for exchange places it close enough. For Muslims, the mosque is located directly opposite the hotel. If you want to stay in the room on the 5th floor.

Helpful?
Thank bloggerborneo
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Dwi W, Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our strategic location. I am looking forward to welcoming you back soon at Hotel Santika Pontianak. Best regards, Dicky General Manager More 

Jakarta
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

Santika has been one of my favourite hotels during my business trip or vacation. The staff members were friendly and helpful and they always made sure our stay was good. The food was always good here as it had a lot of choices. I have tried some Santikas before but I think Hotel Santika Pontianak, in which I stayed with... More 

Helpful?
Thank DonniTheTraveler
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear DonniTheTraveler, Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding the food quality and the friendliness of our staff. Nonetheless, I have taken note of your suggestions for improvement regarding our bathroom. I am looking forward to welcoming you back soon at Hotel Santika Pontianak. Best... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 19, 2016

Yes, the hotel is located between Electronic/Mobile Phone Shops. But don't worry, once you enter the hotel building, the lobby and rooms are on 3rd floor, you won't hear nor see the hustle and bustle of the people doing their business outside. The hotel is quite old but clean. The staffs were all very friendly, polite and helpful. I chose... More 

Helpful?
Thank Veralie
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Veralie, Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our strategic location, the breakfast quality and the friendliness of our staff. I will pass your compliments to Yuman and Ratna for their efforts to make your stay memorable ones. Nonetheless, I have taken note of... More 

Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed March 13, 2016

Located in heart of the city but not easy to parking the vehicle, Wi fi is not stable and didnot reach to my room, Good response from the staff, i did not get comb and only have 1 tooth brush in the twin bed room..friendly receiptionist...they need to improve their services...over all it is a fair place...with negotiable price....they provide... More 

Helpful?
Thank Agus47
SantikaPontianak, General Manager at Hotel Santika Pontianak, responded to this review

Dear Mr. Agus47, Thank you so much for taking the time and providing us with your feedback. Although you were not completely satisfied with your stay, I am happy about your kind words regarding good response from our staff. I have taken note of your room allocation for your next visit to get better wifi connection and providing additional toothbrush... More 

Cikarang, Indonesia
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 1, 2016

the location is very strategic because it is in the Centre of the city. rooms are quite clean and spacious. around the hotel there are shopping centres and numerous food vendors. the price offered quite a competitive advantage, but the room was a bit musty smell when you first enter. and also less room lighting.

Helpful?
Thank NurdinHuang
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Free Breakfast
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Santika Pontianak

Address: Jln. Diponegoro no. 46, Pontianak 78122, Indonesia
Location: Indonesia > Kalimantan > West Kalimantan > Pontianak
Price Range: $34 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Pontianak 3*
Number of rooms: 129
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