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Orchardz Hotel Gajahmada

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Orchardz Hotel Gajahmada
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75 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Jakarta
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

The hotel was good and likeable. The room was nice and could make me sleep well. The hospitality should be improved especially the way the receptionists handle the guests. They should be more friendly and have good smiles. Cheers!

Helpful?
Thank DonniTheTraveler
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest Id Donni The Traveller, Warm greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us your review regarding with our services and human resources. We are still improving our human resources to keep the standard of services and we have coordinated with the departments concerned regarding with this matter. We do apologize for the... More 

Jakarta, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 14, 2016 via mobile

Stayed 4 nights in executive room. Pros. Strategic area, reasonable price, clean, modern spacious room. Cons. Wifi (auto disconnect), tasteless n slow breakfast served, smell bathroom, small parking area.

Helpful?
Thank marmutboy
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID marmutboy, Warm greetings from Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We do apologize for inconvenience caused during your stay especially for breakfast and our room condition. We realized that we are still need to develop our human resources to make progress our service. Once again, thank... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 17, 2016 via mobile

We stayed here twice in a week. The first time, we were given a room with broken air conditioner and the water heater didn't work. So we gotta move to another room. The second time, we were given the room with broken toilet door, broken toilet exhaust fan, and again the water heater didn't work. We were with our 4... More 

Helpful?
Thank Mimie Y
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Mimie Y, Warm greetings from Orchardz Hotel Pontianak, West Kalimantan. Thank you for giving us your review and we do appreciate it a lot. We do apologize for the inconvenience caused during your stay with us. We have coordinated with the department concerned regarding with your comments and we hope it would not happen again in... More 

Level Contributor
10 reviews
3 of 5 stars Reviewed February 12, 2016 via mobile

On March last year I'm staying here for 2 nights. And on that time hotel still in construction so the place little bit messy and dirty. Since in Indonesia so hot I was expecting that my room the AC gonna be cold enough but I'm so disappointed to find out that AC in my room not working So good and... More 

Helpful?
Thank novy a
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID novy a, Warm greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We do apologize for the inconvenience caused during your stay with us. We have coordinated with the concerned department regarding with that matter. We do hope it would not be happen again... More 

Jakarta, Indonesia
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 22, 2015

this was my first trip to Kalimantan island, i was very happy. about hotel was good (wi-fi for work was satisfaction, near with bank (ATM), supermarket and find food (for lunch, dinner, or just enjoy coffee), many cafe near hotel also. form room for me was enough not to small and not to large, nice

Helpful?
Thank Lovely_jogja
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Lovely_jogja, Warm greetings from Orchardz Hotel Pontianak. Thank you for your review and we do appreciate it a lot. We do look forward to have your next room reservation with us again. Regards, Gatot Prasetyo Aribowo More 

Amsterdam, The Netherlands
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 23, 2015

I have stayed in this property twice. Centrally located and close to all options. The rooms are well appointed in the new wing. Breakfast was disappointing. I guess, this is the least spread I have seen in Indonesia. But, for what you pay, one cannot complain. Overall, a decent budget property

Helpful?
Thank NitinMathew
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mr. Nitin, Warm greetings from Orchardz Hotel Gajahmada, Pontianak West Kalimantan. Thank you for taking your time giving us your review and we do appreciate it a lot. We will keep make progress our service, facilities and also human resource. Thank you for your review and we do look forward to have your next room reservation with us again.... More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 3, 2015 via mobile

So Orchard Hotel had a facelift on their appearance, and I decided to try out the new restaurant. Love the new look of the restaurant, it's classy yet fresh. Now we'll move on to the foods, what can I say about the foods aside from it went below my expectation. I ordered a set of menu and oh boy, what... More 

Helpful?
Thank Denny S
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mr. Denny S, Warm greeting from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We will keep developing our human resources for better in service and product. We do apologize for the inconvenience caused during your stay with us. Thank you for your review and we look forward... More 

Kuching, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 20, 2015

Been staying here more than 3 times since 2 years ago. Quite new and good hospitality service. Most important, cleanliness. Bed sheet, carpet are clean and housekeeping service are excellent. Centrally located, but very limited parking space. If you drive and coming back late at night, you will find the only space to park your car is behind the hotel. Easy to find places to eat and drink nearby, even though at midnight.

Helpful?
1 Thank GustinoTravels
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Gustino Travels, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us your review. We always try to find our guests satisfaction so we need your help by giving us any comments to make us better. I do hope to have your next room reservation with us. Regards, Gatot Prasetyo Aribowo More 

Jakarta, Indonesia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 20, 2015

What is good with this hotel is the location. Near the Centre of the city. Lots of delicious restaurants neaby. Also if you want to buy gifts for your family and friends when you get home. Nights are also interesting with yummy snacks such as durian, fried bananas, many variety of cold or hot drinks, such as liang tea(chinese tea),... More 

Helpful?
Thank Lusy E
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mrs. Lusy, Warmest greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us the review and we do appreciate it a lot. Developing our products and services are our concern to serve our guests better. Thank you for your review and we do look forward to have your next room reservation with us. Regards, Gatot Prasetyo... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
117 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 13, 2015 via mobile

I stayed for 2 nights due my work here and I dislike the food and I got concern about my room hygiene. Food not awful but it has no taste/rather bland and for breakfast I can say the same. I got room at 3rd floor and got spacious room near elevator. The bathroom ceiling is horrible as nightmare and I... More 

Helpful?
Thank ParamitaWKD
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear Mrs. Paramitha, Warm greeting from Orchardz Hotel Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We concerned with this matters and make sure it would not happen in the future. Developing our products and services are priority together with the human resources. Once again, thank you for your review and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Strategically located in the heart of Pontianak, Orchardz Hotel Pontianak is a luxury hotel that boasts a prime location within business, cultural and entertainment areas. The hotel provides comfortable accommodation and convenient facilities are an ideal place for business or leisure guests.Our range of standard, superior, deluxe, executive, and premier suite rooms promises a comfortable stay for all our guests. Our room is designed in minimalism theme and well equipped with host of modern amenities. Wi-Fi in every corner of the hotel.Smoking and Non smoking rooms are also available. ... more   less 

Additional Information about Orchardz Hotel Gajahmada

Address: Jln. Gajah Mada No. 99 | Kalimantan Barat, Pontianak 78122, Indonesia
Location: Indonesia > Kalimantan > West Kalimantan > Pontianak
Price Range: $26 - $33 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Orchardz Hotel Gajahmada 3*
Number of rooms: 148
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Hotel Style:
#4 Spa Hotel in Pontianak
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