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Novotel Balikpapan

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Novotel Balikpapan
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435 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I always like Novotel. Simplistic design, comfy beds, good service, modern room. Basically no complaints at all, and will come back to this hotel on my next trip. It has a lingerie shop at the lobby. LOL.

Helpful?
Thank James D
West Covina, California
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's a pretty nice clean hotel. As I travel with kids, the room feels a little bit crowded. We had trouble with the bathroom blinds and Air Condition. but as soon as the maintenance was called, the problems were fixed right away. Don't forget to redeem the welcome drinks at the cafe too, the ambience was nice and relaxing. It... More 

Helpful?
Thank Dizz T
Jakarta, Jakarta Raya, Indonesia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was choosing this out of few other options, including Grand Jatra. Nothing to complain during our stay, the room was spacious as well the bathroom with separated rainshower and a bathtub, clean and comfortable. Minor thing was the power sockets are limited and a bit spreaded, for example the one on the work desk only have one socket which... More 

Helpful?
Thank Dini_Ayu
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Dini_Ayu, Thank you for sharing your experience at TripAdvisor. It was a pleasure to receive positive comments like this. It is always motivating us to give more to our guest & we will do our work with happy feeling. We noted all the input / comments eventhought it's minor, we'll share this to the management for their consideration. Until... More 

Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
85 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night before travelling further. The hotel is centrally located, overlooking the sea, and is about 20 minutes away from the airport by taxi. Check in was a bit slow, while checking gone smoothly. The room was spacious, clean, well equipped, with comfortable king size bed. What I could not understand, is why to... More 

Helpful?
Thank Nabil A
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Nabil A, Thank you for sharing your experience at Novotel Balikpapan & bringing some points to our attention. Please rest assure that we have taken necessary action to corrective measures & prevention for the future. This feedback is very important to us to learn about our weakness, so we can take some action to improve. We hope we will... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 19, 2016 via mobile

Great place for weekend break. Facilities need to be upgraded. Fair cleanliness. Average modern architecture. Great breakfast options. Best location! I always love their rooms overlooking the ocean or the pool. The gym also nice with a very pleasant trainers. Loved the spa also.

Helpful?
Thank Gina L
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Gina L, Thank you for sharing at TripAdvisor. We are glad to have a positive review from you. I'll share this to all team for our motivation to always giving our guest feel welcome. And we will take action directly to what you mentioned regarding facilities & cleanliness, We will ensure your next visit to Novotel Balikpapan would be... More 

Jakarta, Indonesia
Level Contributor
3 reviews
1 of 5 stars Reviewed July 31, 2016

My children has always excited about their swimming time at every hotel, I just spent one night at the hotel because it was a short trip (transit). But when I went to the pool with my daughter at 4 PM local time, which is my best time to swim, I found the water was dirty and greeny, and the officer... More 

Helpful?
Thank arifsatriya
Novotel B, General Manager at Novotel Balikpapan, responded to this review

Dear Arifsatriya, On behalf of the General Manager Mr. Neil Gow & Novotel Management, I would like to sincere our apologize for your experience when staying with us. I can assure you the necessary actions have been taken. As an ACCOR loyalty member we don't want to loose you as our valuable guest & we will ensure your next visit... More 

Travelers are raving about these Balikpapan hotels

Jakarta
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

No doubts so far best accomodation for business purposes great service, friendly staffs and good food. The internet connection is always superb never found any issues. The swimming pool was good place to chill out after work. But breakfast has been degrading although still at good variety.

Helpful?
Thank MikeDjojo
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear MikeDjojo, Thank you for sharing your review at TripAdvisor. it is very delighted to know your experience was so positive. Hopefully Novotel can always be a choice of accommodation in Balikpapan . And we wait to welcome you back very soon. Regards, Jurice Elviera M. Front Office Manager More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 17, 2016

Very friendly and helpful front desk and all staff at the entrance. They make me feel very welcome which I truly appreciate. Breakfast is ok but there is room for improvement. Lunch and Dinner ok. I will definitely stay at Novotel again on my next trip to Balikpapan.

Review collected in partnership with Accorhotels.com

Helpful?
Thank oajohn
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Oajohn, Thank you to post your review at Trip Advisor. We are glad to know that your recent experience at Novotel Balikpapan met your expectation. The positive comment like this that can motivate our staff to keep the standard of the feel welcome, however we have to work on our room improvement. We will take necessary action into it... More 

Jakarta, Indonesia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 14, 2016 via mobile

Stayed one night at deluxe room. This hotel is located in the center of the city and makes it easier for us to go everywhere. The room is spacious and fits perfectly for the four of us. For family with young children like us, the kidds could have breakfast with no additional charge. One drawback about the room is just... More 

Helpful?
Thank Maya D
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Maya D, Thank you for your review at Trip Advisor, we glad to know your experience met your expectation. We will wait to welcome you & your family back to Novotel Balikpapan. And we have taken necessary action to fix the air cond as well. Regards, Jurice Elviera M. Front Office Manager More 

balikpapan
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 11, 2016

This time i got a great and enjoyable stay. As accor platinum member i got all the benefit here. room upgrade, vip treatment. and thanks to Miss Elviera that very helpfull with my reservation. keep up the good works.

Review collected in partnership with Accorhotels.com

Helpful?
Thank tjong1983
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Tjong1983, Thank you for sharing your positive review at TripAdvisor. We are so happy that you found enjoyable stay while staying at Novotel Balikpapan. Your comment will always motivate us in providing service feel welcome. Wish to welcome you back in the near future. Regards, Jurice Elviera M. Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Balikpapan is a 5 star hotel located in the centre of Balikpapan. The ideal choice for business trips and holidays alike, the hotel features 198 rooms and offers a range of conference facilities. Enjoy a choice of two restaurants, relax witha drink in one of our three bars and unwind with our swimming pool and fitness centre. The Novotel Balikpapan is centrally located close to shops and the entertainment precinct. ... more   less 

Additional Information about Novotel Balikpapan

Address: Jln. Brigjen Eri Suparjan No 2, Balikpapan 76112, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $39 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Balikpapan 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Novotel Balikpapan Hotel Balikpapan
Balikpapan Novotel
Hotel Style:
#5 Luxury Hotel in Balikpapan
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