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Jl. Jendral Sudirman no. 345 Sudirman Square, Balikpapan 76114 Indonesia
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Traveler (99)
Room & Suite (39)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swiss-Belinn Balikpapan
Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 114 in Balikpapan
Location
4.1
Cleanliness
4.0
Service
3.7
Value
3.8
Swiss-Belinn Balikpapan is strategically located at the heart of Balikpapan, the historic seaport city on the eastern coast of Borneo island. The hotel has easy access to the business and government district and is just 10 minutes from Sepinggan International Airport. Swiss-Belinn Balikpapan is conveniently adjacent to shop-houses, office blocks and entertainment venues providing plentiful options for shopping, dining and leisure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Indonesian
203Reviews2Q+A24Room tips
Traveler rating
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  • 11
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Most Recent
wirawanwinarto wrote a review Feb 2020
Jakarta, Indonesia209 contributions67 helpful votes
Compared to other hotels on the same price range, definitely this one is the best that I have tried. This hotel is centrally located, has wide range of facilities (considering its low price), and well-maintained. Very recommended for leisure traveler or short-business traveler.
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Date of stay: February 2020Trip type: Traveled
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Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded Feb 29, 2020
Dear Mr. Wirawanwinarto, It is our pleasure to have you staying with us at Swiss-Belinn Balikpapan, thank you very much for taking some of your valuable time expressing your comments concerning our Product & Service through TripAdvisor. We are happy to know that you have had a memorable stay. Please rest assured that your feedback has been shared to our team and their leaders. We look forward to welcoming you back to Swiss-Belinn Balikpapan soon. Sincerely, Dedy Wahyudi General Manager
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Bayu wrote a review Jan 2020
Depok, Indonesia658 contributions9 helpful votes
Don’t judge the book from the covers, even tough looked from outside the hotels facade is shop house base but inside is so grand and comfortable. With ceiling to floor windows and wall to wall carpet. The hotels not newly built but still maintain international standards. The room not too narrow, very cooled centralized air con, complete with refrigerator and mini bar, soundproof, and plenty world wide tv channels. The bathroom still ok, hot water, shower, and amenities. Spa facilities and bar restaurant lounge available. Awesome breakfast with various delicious menu. Strategic Location, near from airport and my Balikpapan office, spot on protocol Street. Thanks to hospitality and helpful front office staff; vania and melissa that fullfill my request high floor, double bed, little bit sea view, late checkout and smoking room. No doubt why my colleagues always choose this best of the best economy hotels when run overnight in bpn. Highly recommend.
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Date of stay: January 2020Trip type: Traveled
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Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded Jan 10, 2020
Dear Bayusafety, It is our pleasure to have you staying with us at Swiss-Belinn Balikpapan, thank you very much for taking some of your valuable time expressing your comments concerning our Product & Service. We are happy to know that you have had a memorable stay. Please rest assured that your feedback has been shared to our team and their leaders. We look forward to welcoming you back to Swiss-Belinn Balikpapan soon. Sincerely, Dedy Wahyudi General Manager
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Retno Sujono wrote a review Oct 2019
634 contributions65 helpful votes
+1
Located in the main road in downtown, so it is very easy to find Grab. Requested non-smoking room but once check-in, non-smoking room is available :-( Room is cubicle with no view at all. Breakfast was OK but room service menu needs improvement. Rice was so hard to chew. Sambal was not fresh :-( But, so grateful to know that they can provide take-away B'fast for early check out (before 5AM)
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Date of stay: October 2019
Location
Cleanliness
Service
Trip type: Traveled
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Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded Oct 25, 2019
Dear Sujoret, Warmest Greeting from Swiss-Belinn Balikpapan Thank you for your time to share your recent experience while staying in Swiss-Belinn Balikpapan. We are glad to know that you are happy with location f the hotel and our breakfast buffet menu. While we are happy reading your positive feedback, we are fully aware with your inconvenience caused by the room requested and room service menu. All department head concern has been informed to take further action so that feedback will not happen again in the future. Thank you for your feedback and it is our hope that you will give us another opportunity to better serve you in the near future. Yours sincerely, Dedy Wahyudi General Manager
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FarrahAdrie wrote a review Oct 2019
Balikpapan, Indonesia113 contributions12 helpful votes
+1
We stopped by for a night in this hotel and booked a Grand Deluxe Room at level 3. Our room located in the front side of the building facing the street and the ocean. It was a luxurious room, very clean, and perfect. Wide bathroom equipped with bathub, hair drier, and full packed toiletteries including shaving kit which rarely find in another hotel. We ordered Kwetiau and Spicy Tofu for dinner, the service was quick, but I don't think it was fresh meal. And the Kwetiau just tasted like Fettucini with oriental touch. The nxt morning, we went down for breakfast at 7.30 am and the restaurant was full, only three tables left and were at smoking area. I think you need more space and tables for the restaurant. Wide variation of menu, fresh salad, porridge, and local cuisines. I tried Lontong Sayur and again, tasted like it has been cooked for a week 😂😂. You guys really need an improvement for food. So, 5 stars for room and hospitality, 2.5 stars for food.
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Date of stay: October 2019Trip type: Traveled
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Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded Oct 6, 2019
Dear FarrahAdrie, Warmest Greeting from Swiss-Belinn Balikpapan. Thank you for your time to share your recent experience while staying in Swiss-Belinn Balikpapan. We are glad to know that you are happy with our guest room and its amenities. While we are happy reading your positive feedback, we are fully aware with your inconvenience caused by the quality of our food. Your suggestion has been carefully noted by our Executive Chef and will be taken into account for the next review of the menu. We look forward to welcoming you back soon! Yours sincerely, Dedy Wahyudi General Manager
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Michael Harris wrote a review Jun 2019
Newburgh, Indiana44 contributions59 helpful votes
Just finished a three day stay here. Good hotel for Balikpapan. The room rate is outstanding with breakfast included. Clean enough with a good staff. My only complaint is the attached night club is VERY loud from 2200-0300. Changed hotels due to that. But would stay here again.
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Date of stay: June 2019
Rooms
Cleanliness
Service
Trip type: Traveled
Room Tip: Away from Night Club
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2 Helpful votes
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Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded Jun 20, 2019
Dear P7525TRmichaelh, It is our pleasure to have you staying with us at Swiss-Belinn Balikpapan, thank you very much for taking some of your valuable time expressing your comments concerning our Product & Service through TripAdvisor. The music club indeed vibrant, especially on weekends, which is part of what attracts many of our guest, Your concern is our focus for evaluation, a meeting will held with night club management to discuss this issue. And to avoid this happening in the future, we do offer quieter rooms on our east side that can be reserved upon request. We are so happy you enjoyed the services and facilities in Swiss - Belinn Balikpapan and look forward to welcoming you again. Sincerely, Dedy Wahyudi General Manager
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Kim B. Lareno wrote a review May 2019
Banjarmasin361 contributions22 helpful votes
Staying 2 nights should be a pleasant experience. Rooms and amenities are ok. The atmosphere, the color of the lights and the air conditioner are all OK. It's just that, due to technical problems, the no smoking room should be the opposite. Air freshener doesn't help much. The atmosphere improved slightly after the room was given a coffee-flavored air freshener. Finally, all assignments at balikpapan can be successfully completed.
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Date of stay: April 2019
Rooms
Cleanliness
Service
Trip type: Traveled
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Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded May 10, 2019
Dear Blareno, First of all thank you for staying with Swiss-Belinn Balikpapan, highly appreciated for kind review and your time for sharing your experience with us. Your input and comment are precious for us, especially related to non smoking room, immediate action will be taken to avoid similar situation happen, apologize for the inconvenience caused. Overall we are more than happy to know that you are enjoyed your stay with Swiss-Belinn Balikpapan, I will extend your appreciation to all of our team, your memorable experience is our goal, I believe it will encourages our team to continuing improve the quality of our service and products. Once again thank you and look forward to welcoming you back again soon. Sincerely, Dedy Wahyudi General Manager
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ayakoko wrote a review Dec 2018
12 contributions4 helpful votes
at the Balipapan city, the Swiss Bell in is the best hotel, services, room, dinning room, general facility,. but you must choice the room far away from " cafe & Music room" this is very noisy & not good for sleep.
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Date of stay: October 2018
Rooms
Service
Sleep Quality
Trip type: Traveled
Room Tip: Please ask to receptionist,. to choice the room far away from cafe & music room
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Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded Feb 10, 2019
Dear Bangeed, It is our pleasure to have you staying with us at Swiss-Belinn Balikpapan, thank you very much for taking some of your valuable time expressing your comments concerning our Product & Service through TripAdvisor. The music club indeed vibrant, especially on weekends, which is part of what attracts many of our guest, we do offer quieter rooms on our east side that can be reserved upon request. We are so happy you enjoyed the services and facilities in Swiss - Belinn Balikpapan and look forward to welcoming you again. Sincerely, Dedy Wahyudi General Manager
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ChristianHelmy wrote a review Jul 2018
Serpong, Indonesia8 contributions5 helpful votes
Stay 2 nights at this hotel... Interior just in perfect color selection, it makes comfy stay, AC work well.. Breakfast was OK but much better compare to other 3* hotel... Health facilites just nice! Spa with Whirpool! Seriously??? i was not expected if this hotel have 'more than enough' fitness facilites, again its only 3* hotel...Cool... Tips; - Try Vietnam coffee at cafe (forgot the name) at Ruko opposite the hotel, worth to try... - Worth to stay higher category.
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Date of stay: April 2018
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Annisa J wrote a review Jul 2018
2 contributions
Never bored to stay in this hotel, always be the first choice because the great service , good location near from shoping center and street food , great atmosphere , friendly staff and much breakfast choice ,
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Date of stay: May 2018Trip type: Traveled
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Response from sibk1, General Manager at Swiss-Belinn Balikpapan
Responded Jul 9, 2018
Dear Annisa J, Warmest greetings from Swiss-Belinn Balikpapan hotel, Thank you for staying and spend your time at Swiss-Belinn Balikpapan hotel. We appreciate for taking your valuable time to express your feeling during your stay within this comments. We are happy if you feel satisfied with our service and facilities, we realize there will be less perfect in the way we serve and treating you during your stay, but we have commitments to make sure all of our customers giving the best service as they're expected. We waiting for your next visit only at Swiss-Belinn Balikpapan hotel very soon. Thanks again and have a great time Your faithfuly Fajar Tri Amboro General Manager
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Giri Jati P wrote a review Mar 2018
Kalimantan, Indonesia37 contributions2 helpful votes
I get the no smoking room at second floor (221), i think the room was close to the pub because i can hear the music, not so disturbing but if you are the type of person who does not like noise you better pick another hotel or room. Restaurant reserving nice food cozy place also. another point is they had little parking area so you better use taxi. in overall i think its good.
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Date of stay: March 2018
Value
Service
Sleep Quality
Trip type: Traveled
Room Tip: Dont pick room near the Pub, so noisy.
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Response from sibk1, General Manager at Swiss-Belinn Balikpapan
Responded Mar 6, 2018
Dear Giri Jati P, Warmest greetings from Swiss-Belinn Balikpapan hotel...! Thank you so much for taking your valuable time to leave the comments and put the score on our property during your stay. Thank you so much for sharing your experienced via TripAdvisor, hope there will become a valuable information for the travelers. We are happy if you feel satisfied and being understand regarding our service and facilities. We sure there will be less perfect in the way we served you during your stay, but our commitment is doing the best to any single of our customers time to time. We are really grateful you're bringing some of obstacle into our attention, in order we can follow up and find out the solutions as soon as possible. Once again, Thank you for staying with us. We waiting for your next visit here, in Swiss-Belinn Balikpapan hotel. Kind Regards Fajar Triamboro General Manager
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PRICE RANGE
$23 - $28 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
96
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Frequently Asked Questions about Swiss-Belinn Balikpapan
Which popular attractions are close to Swiss-Belinn Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (0.5 miles), Benua Patra Beach (0.05 miles), and Monumen Perjuangan Rakyat - MONPERA (0.05 miles).
What are some of the property amenities at Swiss-Belinn Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Swiss-Belinn Balikpapan?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Swiss-Belinn Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swiss-Belinn Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Swiss-Belinn Balikpapan?
Conveniently located restaurants include Open House, Pasta Cielo, and Bakso & Mie Ayam Lik Min.
Are there opportunities to exercise at Swiss-Belinn Balikpapan?
Yes, guests have access to a fitness center during their stay.
Does Swiss-Belinn Balikpapan have airport transportation?
Yes, Swiss-Belinn Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Belinn Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belinn Balikpapan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Swiss-Belinn Balikpapan?
The staff speaks multiple languages, including English and Indonesian.