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Swiss-Belinn Balikpapan

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Swiss-Belinn Balikpapan
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139 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Surabaya, Indonesia
Reviewed 4 weeks ago

I am having problem to have early check in. I came at 10 in the morning, but they asked me to wait and do nothing for 1 hour before I can check in. They literally happy to waste my time. I am being offered smoking room initially, but after nagging so many times they give me non smoking room, Then...

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Helpful?
Thank isusanto
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Isusanto, First of all we would like to say thank you, to taking your valuable time write down this comments and bringing this into our attention. Reviewing of what happening to you during your stay, on behalf of management team please do your apologize. As a part of our house rule the check in time honestly is at 12...

Bandung, Indonesia
Reviewed November 2, 2016 via mobile

The hotel is clean and the location is in center of balikpapan city. The breakfast is complete with all menu from bread , porridge , fried rice , fruit , etc. The hotel has the best club in town but the drink price is quite expensive. The one thaht i don't like is the sound system from club is very...

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Helpful?
Thank handy86
sibk1, Manajer Umum at Swiss-Belinn Balikpapan, responded to this review

Dear Handy86, Warm greetings from Swiss-Belinn Balikpapan.. First of all we would say thank you, for taking your valuable time to write down your comments towards our service and bringing this into our attention, I do really appreciate. We do your apologize regarding the disturbance comes from our pub, and also less quality of the internet connections. For this matter...

Penajam
Reviewed October 16, 2016

The room is clean and good, I love it. The view is a No, No since I cant see anything except other building's wall so there's no sun light in the room. The big thing that I really dislike about this hotel is I need to walk uphill to go to the hotel and there's nobody that help us to...

Review collected in partnership with Tiket.com
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Helpful?
Thank elfirha
sibk1, Manajer Umum at Swiss-Belinn Balikpapan, responded to this review

Dear Elfirha, Warm greetings from Swiss-Belinn Balikpapan.. First of all we would say thank you, for taking your valuable time to write down your comments towards our service and bringing this into our attention, I do really appreciate. We do your apologize for the lay-out of our hotel was located in hilly area and a bit of a hike, so...

Yogyakarta, Indonesia
Reviewed October 13, 2016

Swiss bell in balikpapan, is hotel that located in jl jend sudirman, you can reach by taxi /car around 30 minutes from sepinggan airpor, this hotel is integrated with Mall and supermarket , also many food stall near surroundin garea. you also can enjoy your favourites film in cinema 21 , just walk from hotel. this hotel have beach scenergy...

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Helpful?
Thank rahmathidayatster
sibk1, Manajer Umum at Swiss-Belinn Balikpapan, responded to this review

Dear Rahmathidayatster, Warm greetings from Swiss-Belinn Balikpapan.. First of all we would say thank you, for taking your valuable time to write down your comments towards our service and bringing this into our attention, I do really appreciate. We are happy if you feel satisfied and enjoy during your stay in Swiss-Belinn Balikpapan, please tell to all your colleagues, friends...

Sidoarjo
Reviewed October 8, 2016 via mobile

Sunday, Oktober 9th 2016. On weekend, breakfast hour until 10.30, but 09.40 they already run out eggs. How come? Can you just buy it at nearby market, if your supplier cant make up with the demand? Bad service in the morning, ruining everything

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Helpful?
Thank Andrew W
sibk1, Manajer Umum at Swiss-Belinn Balikpapan, responded to this review

Dear Andrew W, Warm greetings from Swiss-Belinn Balikpapan.. First of all we would say thank you, for taking your valuable time to write down your comments towards our service and bringing this into our attention, I do really appreciate. As one of our policy, the breakfast must be closed at 10:30 am last order particularly at the week-end period. So...

Bandung, Indonesia
Reviewed September 30, 2016 via mobile

Cheap hotel standard service. That first impression I felt when staying here. Reseptionis very friendly and fast service, entered the room was hot because the air conditioner is already in need of repair. The nice thing is a lot of entertainment around the hotel, some restaurants can be reached simply by walking. It only took 15 minutes to the airport.

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Helpful?
Thank Abeng_Sulistyo
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. I do apologize for your bad experience during stay with Swiss-Belinn Balikpapan By receiving your review, it always good for us to knowing our customer expectation,we do believe we can do better, to ensure you and other guests to keep enjoy to stay with us Again...

Reviewed July 29, 2016 via mobile

New wing building operates early 2016 so it is still fresh. I stayed 1 night after a long 6 hour travel by car from Bontang and checked in to the grand deluxe room which was new, with comfortable big pillows & bed, and quite spacious. A helpful stay to refresh my body after a long winding road. The resto was...

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Helpful?
Thank Bobby S
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor. You were right that Swiss-Belinn Balikpapan has was transformed and added some facilities such as 133 rooms , meeting room up to 150 guest ,lounge and offer 24 hours culinary dining at Barelo . By receiving your review, it always good for us to knowing our...

Jakarta, Indonesia
Reviewed June 27, 2016

I can say that i love to stay here. Everytime i visit Balikpapan for business purpose, i always stayed in Swiss-Belinn Hotel. I enjoyed the comfort bedroom and it's hospitality from all the employee. It is value for money and recommended hotel in Balikpapan.

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Helpful?
Thank roys2707
sibk1, General Manager at Swiss-Belinn Balikpapan, responded to this review

Dear our valued guest, Thank you for taking time to review us in Tripadvisor. Other hotel facilities, such as Fitness and Spa completed with Whirlpool and steam should be try for your next visit. Hopefully a good experience during your stay is also used by other guests. Some place of interest in Balikpapan, we also advice to most of our...

Batam, Indonesia
Reviewed May 17, 2016

I stayed at this hotel two times. It's located close to airport +/- 15 minutes. Easy to find food near hotel, you can find a lot of street food stall behind ace hardware (in front of the hotel). The room rate is quite cheap. The room is clean, cozy, and very comfy for sleeping. But they don't have proper window...

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Helpful?
Thank ramawita
sibk1, Manajer at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. We are happy to serving you during you were staying with us. By receiving your review, it always good for us to knowing our customer expectation,we do believe we can do better, to ensure you and other guests to keep enjoy to stay with us Again...

Jakarta, Indonesia
Reviewed May 15, 2016

When we arrived, there was no lighting on the hotel. This create a dark and dull atmosphere on the hotel. The check-in counter was also a bit off from the entry door. Usually when you enter the lobby, the first thing you see is the check-in counter or receptionist, but not at this hotel. Check-in counter is located a bit...

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Helpful?
Thank Yanuar A
sibk1, Generl Manager at Swiss-Belinn Balikpapan, responded to this review

Dear Our Valued Guest, Thank you for taking time to review us in TripAdvisor.com. We are happy to serving you during you were staying with us. Swiss belhotel Balikpapan and Swiss-Belinn Balikpapan there are two brand now they have been present in the city Balikpapan , the management of operational service hotel Swiss-Belhotel International.However we wished you to try our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Swiss-Belinn Balikpapan is strategically located at the heart of Balikpapan, the historic seaport city on the eastern coast of Borneo island. The hotel has easy access to the business and government district and is just 10 minutes from Sepinggan International Airport. Swiss-Belinn Balikpapan is conveniently adjacent to shop-houses, office blocks and entertainment venues providing plentiful options for shopping, dining and leisure. ... more   less 

Additional Information about Swiss-Belinn Balikpapan

Address: Jln. Jendral Sudirman no. 345 | Sudirman Square, Balikpapan 76114, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $24 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swiss-Belinn Balikpapan 3.5*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Balikpapan
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Questions & Answers

Here's what travelers have asked, with answers from Swiss-Belinn Balikpapan staff and other travelers.
1 question
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Questions? Get answers from Swiss-Belinn Balikpapan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room with scenery of beach or pools”
 of 5 bubbles rahmathidayatster, Oct 13, 2016 | Read review
“hotel located in mid town”
 of 5 bubbles yudith_prasetyo, Sep 24, 2015 | Read review
“higher floor was great”
 of 5 bubbles Pierre1603, Aug 12, 2015 | Read review
“All rooms have a quiet ambience as the hotel is located away from the road and on a elevated land”
 of 5 bubbles TonyNay, Jun 4, 2015 | Read review
“Try non smoking room in Third floor to get quite, nice, comfortable. Don't forget to booking room with breakfast, you won't regret it.”
  • Clean bathroom
  • Nice, quite, comfortable bedroom
  • Nice, quite, comfortable bedroom
 of 5 bubbles imama80, Apr 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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