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Grand Jatra Hotel Balikpapan

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Grand Jatra Hotel Balikpapan
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246 Reviews from our TripAdvisor Community

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Showing 132: English reviews
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Staying here again, just 10 minutes from airport, easy access to the mall. All the facilities seems really good maintained. The room clean and tidy, various and delicious breakfast, also helpfull staff is the main reason to staying here.

Helpful?
Thank Joseph H
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Joseph H, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location, services and facilities. Once again, thank you so much and we look forward to have your next reservation in... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I always stay in this hotel, the services and facilities seems very well maintained, fast responding and familiar staff is another reason for me to stay. And then I really like the Jacuzzi at the top floor. Well done Jatra !!!

Helpful?
Thank Amelia H
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Amelia H, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from... More 

Perth, Australia
Level Contributor
49 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in at the hotel was very swift. The room was very large and extremely comfortable. It was clean as was the bathroom. Wifi was free and only dropped out once during my stay. It was a little frustrating having to continually sign in, but that was a minor issue. Breakfast offered fresh fruit and cereal and a choice of... More 

Helpful?
Thank stdoro
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear stdoro, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review relating about WI-FI and towel, we apologize for the service deficiencies. Sure, your feedback will certainly assist us in further upgrading our guest... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I got this hotel from my company, i like this hotel because its really near from international airport sepinggan. The services really good when handling guest luggage, even escorting guest to the room. Cleanliness was execellence, and also i got delicious breakfast.

Helpful?
1 Thank Asep A
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Asep A, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location, services and facilities. Once again, thank you so much and we look forward to have your next reservation in... More 

norwich
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is in a great location however that is about it. Hotel smells of smoke, very old, Aircon not great in the rooms. At times can be very noisy in the corridors or by the nightclub opposite. Rooms are cleaned daily, breakfast is limited. For a 5 star hotel this hotel lacks everything for 5 stars. Reception staff are polite... More 

Helpful?
Thank amanda y
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear amanda y, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking time to share your experience during your stay with us. We noted all your comments during your stay. Regarding the smell of smokes, the air conditioner and also for the breakfast and restaurant staff, we are apologize for the services and facilities deficiencies as for your... More 

Travelers are raving about these Balikpapan hotels

Bekasi, Indonesia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2016

The room and bathroom is spacious. Free wifi is available in each room with an excellent speed. The swimming pool is private enough so we don't have to worry about people watching us swimming. We can go anytime to the mall that share the same building with the hotel. The location is also near to some restaurants and souvenir shops.

Helpful?
Thank LydiaSha
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear LydiaSha, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location and facilities. Once again, thank you so much and we look forward to have your next reservation in our property.... More 

Bontang, Indonesia
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 23, 2016 via mobile

Nice and clean hotel, room was big. The staffs were good and helpfull. The breakfast was excellent, they gave good service during breakfast. The location was strategic, the hotel was in the same building with big shopping mall. So, easy for hotel guests to look for something or just window shopping at the mall. This hotel was nice for family... More 

Helpful?
Thank christianai
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear christianai, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location and facilities. Once again, thank you so much and we look forward to have your next reservation in our property.... More 

1 review
5 of 5 stars Reviewed August 8, 2016 via mobile

My first time stayed at this hotel, a quite brand new hotel, modern looked , and easy acces from airport. Nice and friendly staff, especially the receptionist, they told us about all atracttive places in this city. Only for breakfast need more various menu.

Helpful?
Thank Anna P
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Anna P, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review, related about breakfast menu variation. Sure, your feedback will certainly assist us in further upgrading our guest facilities & services. Once again,... More 

Jakarta, Indonesia
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

I got this hotel provided by my company. Judging from the ratings I was a bit skeptical. It doesn't even got 4 stars on the reviews. However when I actually stayed at the hotel, the rooms are spacious and very nice. The hotel is quite new and all the facilities are working excellent and looks beautiful. The breakfast was amazing,... More 

Helpful?
Thank Yanuar A
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Yanuar A, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from... More 

1 review
5 of 5 stars Reviewed August 2, 2016 via mobile

It was my first time visited to balikpapan.I choose jatra because recommended by my friend.Hotel closed by mall,it was easy to access everywhere.I stayed for 3 nights.Just need 15 minutes from airport to hotel.Receiptionist so friendly ,she very welcomed me and my husband.I got comfort room with city view.I really enjoyed my stay with all the facilities from hotel.So of... More 

Helpful?
Thank amandaresti
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear amandaresti, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room

Additional Information about Grand Jatra Hotel Balikpapan

Address: Jln. Jendral Sudirman no. 47 | Balikpapan Superblock, Balikpapan 76112, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $54 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Jatra Hotel Balikpapan 4*
Number of rooms: 215
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Balikpapan
#3 Luxury Hotel in Balikpapan
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