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Grand Jatra Hotel Balikpapan

Jl. Jenderal Sudirman no. 47 | Balikpapan Superblock, Balikpapan, Indonesia
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1 room 1 adult
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Grand Jatra Hotel Balikpapan
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172 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

I have nothing to complained for the location and their interior. Overall it's nice. But.. if you have 5 star hotel NICE interior is not enough! First! The quality of the buffet for breakfast is very unbelievable not good at all.. none of those foods has taste.. everything just plaaaaaiin! Not worth for your money! About the BED. It soooo... More 

Helpful?
Thank Paramitha P
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear Paramitha P, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding to breakfast and Bed, we apologize for the unsatisfactory service and Facilities. Sure, your feedback will assist us in further upgrading our guest facilities... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So apparently our company moved us here from Novotel for a long term stay, and due to the nature of our work where is sleep is vital they specifically asked for me a quiet room. So surprise surprise first night at 749 and at 10:30 the loud base from the Karaoke around the corner starts and creates a heavenly condition... More 

Helpful?
Thank Angellost
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear Angellost, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We do apologize that your experience was less than perfect. Your comment is really important to help us improve our product offerings to our guests. It has been shared to our respective... More 

Travelers are raving about these Balikpapan hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is really nice in term of location. Located in a new area of the city where you can just go down from the lobby and easily find the biggest shopping mall in the city, not too far from the airport also. I stayed 2 nights at room 932 on January 11th and find it really annoying that the... More 

Helpful?
Thank Joko S
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear Mr. Joko, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. We have noted of your feedback regarding to Bed in the room, Sofa in the lobby and noise during your stay. We... More 

Banjarmasin, Indonesia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I visited this hotel yesterday using compliment voucher that I got from my auntie. Although it's compliment room I wonder why front desk did not ask my ID card and asked some deposit during my stay. In another hotels although it's compliment, they asked the ID card and ask some deposit as the basic regulation of check in process. I... More 

Helpful?
Thank Juju_Anwar
Jakarta, Indonesia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 22, 2015

The room is comfortable and staff is helpfull. The breakfast menu is delicious, especially omellete. Good location to meet up for bussiness and hang out place because near e-walk Balikpapan mall, Dandito restaurant and Airport.

Helpful?
Thank thoriqramadani
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear Mr. Thoriq Ramadani, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. Once again, thank you so much and we look forward to have your next reservation in our property. Best Regards, Widya... More 

Jakarta, Indonesia
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015 via mobile

+Location near the airport, you can use public transport named "angkutan kota" to save your money (using taxi= IDR 75k, using angkutan kota=4k), you can find it in the street in front of the airport. +very yummy breakfast + hotel room is very large and clean, if you choose deluxe room you'll get large bathroom with nice bathtub, you can... More 

Helpful?
Thank ImamMaulana
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. Once again, thank you so much and we look forward to have your next reservation in our property. Best Regards, Widya Wiryawan... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 14, 2015

It's about 20 minutes from the airport and the location is inside of the mall complex. The room is big enough and tidy but need more pillows. The food in the restaurant is good and tasty. It's easy to go for shopping, there is E-walk mall next to the hotel and you can go for go for having a beer... More 

Helpful?
Thank Beth B
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear Valued guest, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. We have noted of your feedback regarding to extra pillows, for your info we have prepared extra pillows for deluxe rooms and... More 

Jakarta
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 8, 2015

The Grand Jatra Balikpapan is located very conveniently above the e-walk mall in Balikpapan Superblock. This means you can easily reach the airport within 10 minutes drive but also have all the amenities of a mall right downstairs. Remember, this is Balikpapan, not Jakarta! The hotel itself is nicely decorated, the lobby and Cuvee bar are nicely done and the... More 

Helpful?
Thank BigD_Ali
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear BigD_Ali, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments and We have noted of your feedback regarding to Special Rate, for your info we have prepared special rates for our regular or... More 

2 reviews
5 of 5 stars Reviewed November 30, 2015 via mobile

Good on all facilities. This hotel is very recommended. Very strategic at the middle of town and nearly to biggest Mall area in Balikpapan eWalk & Pentacity. Love all the details, the room, the food and the service excellent. InshaaAllah next I will check in again.... Thanks Grand Jatra hotel Balikpapan.

Helpful?
Thank nuries s
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear nuries s, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. Once again, thank you so much and we look forward to have your next reservation in our property. Best Regards, Widya Wiryawan... More 

Balikpapan, Indonesia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 29, 2015

If you want to stay in the city, Jatra is in a good location. Its in EWalk - BSB mal. So you can easy to get food or go for shopping. I stayed at Deluxe room , the room is clean and bathroom is nice. The pool is in the roof top, the water is not clean. I was really... More 

Helpful?
Thank Raisa L
jatrahotelbpp, General Manager at Grand Jatra Hotel Balikpapan, responded to this review

Dear Raisa L, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding to Hairdryer available, we apologize for the unsatisfactory service. Sure, your feedback will assist us in further upgrading our guest facilities & services. Despite... More 

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