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Jl. Pelita No. 19 Sepinggan Raya, Balikpapan Selatan, Balikpapan 76115 Indonesia
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Traveler (106)
Room & Suite (45)
Dining (19)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Balikpapan
Updated 03/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 114 in Balikpapan
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
Four Points by Sheraton Balikpapan is a contemporary hotel 10 minutes from the airport. Spacious rooms offer thoughtful amenities like free Wi-Fi, signature Four Points sleep experience, an all-day restaurant, 24/7 fitness center and an outdoor pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Kids pool
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Kitchenware
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Indonesian
Hotel links
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106Reviews2Q+A12Room tips
Traveler rating
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Popular mentions
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Most Recent
DaveOuch wrote a review Apr 2022
East Kalimantan, Indonesia11 contributions9 helpful votes
+1
The room was clean. Hotel staffs were very friendly. The check in process was fast as well as the check out. Really appreciate it. The bathroom amenities were more than enough. Towels were clean (like it). Water pressure and the shower was a little bit low (was in room 327). The laundry was good and clean (would be great if the hotel provided laundry bag. It was not available on My trip) Small notes on the swimming pool, found used mask leaved on the swimming pool chair / table (quite annoying) - there was no crew on duty (twice visit the swimming pool). Overall, it was a great stay in this hotel. See you around.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: A view to swimming pool would be better.
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4 Helpful votes
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Apr 6, 2022
Dear Daveouch, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Risco Sianturi Front Office Manager
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Sefrika K wrote a review Apr 2022
2 contributions
This is our second visit to this hotel. going in until we got home there was nothing that disappointed us, especially our second visit coincided with our son's birthday, we were very happy with the decoration, Thank you, Mrs. Devi Saragih, we are very happy with the service, it is very satisfying. thank you for the gift also our son is very happy. maybe we will plan to return for our next visit to Four Poins Balikpapan. thank you
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Date of stay: April 2022Trip type: Traveled
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Apr 5, 2022
Dear Sefrikak, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and specially to our associate Devi. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
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Fauzia wrote a review Apr 2022
1 contribution
What a really enjoyable stay at four points hotel. Spacious room, excellent design, friendly & helpful staffs, sufficient facilities, reasonable price, fascinating swimming pool. Very recommended! Keep it up. I will surely stay again if I go to balikpapan. The only minus is the lobby & reception design that is less atractive. But it can be ignored. The health protocol is really good and well thought. Good job marriott group hotel. Always a pleasant experience staying at your hotel.
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Date of stay: April 2022Trip type: Traveled
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Apr 5, 2022
Dear Fauzia5757, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
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Capt. Arno wrote a review Mar 2022
1 contribution
For frequent times staying in this hotel, I was choose to stay on 7th floor as always with city view - local kampong community which provides natural view and figure out how we are stay close with normal life where feel always stay at my home sweet home
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Room Tip: Rooms city view are quite enough for staycation, well maintained with level of cleanliness...
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Mar 7, 2022
Dear FreqTraveller202122, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
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Tubagus Ardi wrote a review Mar 2022
1 contribution
Usually when on a business trip from Balikpapan to Jakarta, I stay here. A hotel with very good staff service, and there is a free airport transfer the staff is friendly and the service this hotel is great
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Date of stay: February 2022
Rooms
Location
Service
Trip type: Traveled
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Mar 1, 2022
Dear Ardi27, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
Read more
Akbar R wrote a review Mar 2022
2 contributions1 helpful vote
The room have good looking design features, lighting and AC easy to operate, comfortable bed, quiet room. Good design and functionality. Good service and treated respectfully. 'Ayam penyet' is my favorite delicious food. Regards,
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Date of stay: March 2022
Rooms
Cleanliness
Service
Trip type: Traveled
Room Tip: Best view to pool with high floor (<7)
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Mar 1, 2022
Dear 890akbarr, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Balikpapan. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Four Points by Sheraton Balikpapan and we hope you choose to create more memories with us whenever your travels bring you back to Balikpapan. Sincerely, Risco Sianturi Front Office Manager
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elies wrote a review Mar 2022
1 contribution
The hotel is new, the rom is clean and spacious. The pool is kind of a private pool, separated from any apartment nearby. The best experience is the breakfast. There are a lot of choices for breakfast menu, from western to local menu.
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Date of stay: February 2022Trip type: Traveled
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Mar 1, 2022
Dear 58eliesp, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
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Angelina wrote a review Feb 2022
1 contribution
Mr Irwan was really helping and humble staff so wonderfull to stay there The staff helping to prepare for surprise my sister birthday .. Mr Irwan on reception you do a great job 👍👍👍 Keep a Good Service And thank u for hospitality
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Date of stay: February 2022Trip type: Traveled
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Feb 22, 2022
Dear Angelzee, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Risco Sianturi Front Office Manager
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Karina a wrote a review Feb 2022
2 contributions
I really like staying here, because the staff is friendly and the service is fast. Starting from checking in until I asked for help borrowing equitment. Thanks to Mr. Risco , Chef Maulana has made special food for me, and the other staff🙏🏻 I will be back⭐️⭐️⭐️⭐️
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Date of stay: February 2022Trip type: Traveled
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Feb 22, 2022
Dear KarinaaY978UL, Thank you for staying with us and for taking the time to provide us with your wonderful comments ! We are very grateful to know that the comfort of your room and the level of service offers exceeded your expectations, and that most importantly, we were able to create for you that very intangible feeling of "home" which can only be achieved through genuine passion and care. Your kind words have been conveyed to team and they are glad we could create a memorable experience for you. Thank you for staying at the Four Points by Sheraton Balikpapan and we hope you choose to create more memories with us whenever your travels bring you back to Balikpapan. Best Regards, Muhammad Jufri Sakka General Manager
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Don B wrote a review Feb 2022
Balikpapan, Indonesia118 contributions13 helpful votes
Good hotel for staying with all sort of trips. it was amazing experience stayed at this hotel. they even remember my morning coffee type, that was deep. amazing staff you have there Four Points BPN. Menu?9/10 Cleanliness?9/10 Hotel Staff? 10/10 Facilites? 9/10 Overall; 9,5/10
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Date of stay: February 2022
Rooms
Cleanliness
Service
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded Feb 13, 2022
Dear Don B, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Risco Sianturi Front Office Manager
Read more
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PRICE RANGE
$46 - $74 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
138
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Frequently Asked Questions about Four Points by Sheraton Balikpapan
Which popular attractions are close to Four Points by Sheraton Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (3.1 miles), Lamaru Beach (1.8 miles), and Benua Patra Beach (3.4 miles).
What are some of the property amenities at Four Points by Sheraton Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Four Points by Sheraton Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Four Points by Sheraton Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Balikpapan?
Conveniently located restaurants include Ocean's, Dandito, and Kepiting Kenari.
Are there opportunities to exercise at Four Points by Sheraton Balikpapan?
Yes, guests have access to a pool and a fitness center during their stay.
Does Four Points by Sheraton Balikpapan have airport transportation?
Yes, Four Points by Sheraton Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Balikpapan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Balikpapan?
The staff speaks multiple languages, including English and Indonesian.