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Aston Balikpapan Hotel & Residence

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Aston Balikpapan Hotel & Residence
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404 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Sao Paulo
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Althought the pictures seems to be a very nice hotel, in reality is not that much. It's a luxury hotel with old installations and old furniture. The bathroom color hides a lot dirty in the shower, the air condition is in worst shape and the sofa is so old and looks like there's is a ton of mold. Besides that,... More 

Helpful?
Thank Trlife22
Jakarta, Indonesia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel room was comfortable and spacious, with all the expected facilities. With a nice balcony and rooftop and ocean views available it was a nice room. The hotel was let down by the service which was pretty slow. Most requests had to be repeated before they were adhered too, and we waited a long time for food and drinks... More 

Helpful?
Thank Michele P
Bandung
1 review
4 of 5 stars Reviewed 2 weeks ago

Except the size of restaurant and limited view to the sea, the quality of services and cleanliness is very good. We enjoy staying in the hotel at 20th floor. It is recommended for more than 3 days stay.

Review collected in partnership with this hotel

Helpful?
Thank hst19752016
Aston B, Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear hst19752016, Thank you for staying with Aston Balikpapan Hotel & Residence... I am happy to read your positive review. I recommend you to try our Royal Suite, it has a very wide view of the sea. Our team and my self look forward to welcome you back again and delighted to assist you with any queries you might have... More 

Tangerang
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed with my lil family, i hv 2 kids who really loves Aston Hotel's Ambience. Good service, good food and good environment.. 💕 Definetely will be back anytime soon. I love the room also, it's so clean and comfy! 9 outta 10

Review collected in partnership with this hotel

Helpful?
Thank 814dee
Aston B, Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear 814dee, On behalf of management and staff Aston Balikpapan Hotel & Residence, I would like to say thank you for taking your time to write a review. I am so glad to know that you and your family have spend joyful time during stay with us. Please drop me an email at info@astonbalikpapan.com anytime you need a help to... More 

Jakarta
1 review
2 of 5 stars Reviewed 3 weeks ago

Need improvement mostly in suite room in terms of cleanliness of bed, bath & family room. Breakfast is ok. We did not try the swimming pool as our trip very short. If shuttle bus to shopping mall available would be nice.

Review collected in partnership with this hotel

Helpful?
Thank 544sugiartop
Balikpapan
1 review
4 of 5 stars Reviewed 3 weeks ago

By Ferdinan, Jun 30, 2016 building and furniture is old and broken . they needs to be improved and a little renovation. Television picture quality is mostly very bad . hardly use television as entertainment in the room during ... Lihat lebih banyak...

Review collected in partnership with this hotel

Helpful?
Thank mauricemauritanial
Tanggerang Selatan
1 review
4 of 5 stars Reviewed 4 weeks ago

Located in the heart of Balikpapan. It makes traveller can easily to explore Balikpapan. Either for business, shopping or vacation. This hotel is also can provide car for transportation to Sepinggan airport.

Review collected in partnership with this hotel

Helpful?
Thank boy_aries
Aston B, Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear boy_aries, First of all, I would like to say thank you for choosing Aston Balikpapan as your accommodations and taking your precious time to write a positive review for us. I am delighted to know that you enjoy your trip for business in Balikpapan. And I do hope that you will be back to Aston Balikpapan in the near... More 

Samarinda
1 review
4 of 5 stars Reviewed 4 weeks ago

building and furniture is old and broken . they needs to be improved and a little renovation. Television picture quality is mostly very bad . hardly use television as entertainment in the room during the stay .

Review collected in partnership with this hotel

Helpful?
Thank 300ferdinanp
Indonesia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stay several times here with family and business trip.On my last visit my room was upgraded to executive.It was awesome.Room is spacious.Food are good and many choices. Looking forward to stay here again in the future.

Helpful?
Thank FERRY S
Aston B, Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear FERRY S, On behalf Aston Balikpapan Hotel & Residence, I would like to say thank you for spending your time to write a good review also being a loyal guest to Aston Balikpapan. I am very glad to hear that you happy with the upgraded room and wide selection and delicious food we served during your stay. And I... More 

Depok
1 review
3 of 5 stars Reviewed 4 weeks ago

disappointed with check in process, takes almost 1 hour. Room is spacious, need more improvement for the room condition wallpaper was torn in several place. But for F&B for the breakfast are good. but Room Services for Food takes long time

Review collected in partnership with this hotel

Helpful?
Thank fahmialfarisyi
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining the facilities of an international hotel and the comfort and personal service, the new Aston Balikpapan is the first combined hotel and residence in Balikpapan. While all rooms and apartments offer the comforts and amenities of an international 4 star hotel they also feature kitchens and private balconies. Within the ocean front Grand Sudirman Complex the Aston Balikpapan is ideally located in the heart of the city and just 15 minutes from Sepinggan International Airport allowing easy access to all the main attractions in the city including shopping and entertainment facilities. Besides the hotel's ample offerings guests also benefit from the many facilities within the Grand Sudirman Complex such as restaurants, cafes, banks, an Irish pub, a convenience store and major corporate offices. ... more   less 

Additional Information about Aston Balikpapan Hotel & Residence

Address: Jl. Jend. Sudirman no. 7 | Grand Sudirman Balikpapan, Balikpapan 76114, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $54 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Balikpapan Hotel & Residence 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aston Balikpapan Hotel And Residence
Hotel Style:
#1 Luxury Hotel in Balikpapan
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