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Aston Balikpapan Hotel & Residence

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Aston Balikpapan Hotel & Residence
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421 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Things I like: + Near airport + Great location + Minimalist style & clean + fast check in/out + Sea view (pool and lobby) Need improvements: - No taxi stand around area - Security staff are not friendly

Helpful?
Thank emir_rh
Sleman
1 review
4 of 5 stars Reviewed 4 days ago NEW

Nice place with nice environtment, nice people and services. And it also good choice for family stay because aston has semi apartment hotel room. It feels just like home. But in lobby and pool area are too windy

Review collected in partnership with this hotel

Helpful?
Thank Sherly K
Jayapura, Indonesia
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The service is too slow. Have to wait about 1.5 hrs for check in. Limited seat for breakfast and have to wait for 30minutes. No drinking water in the room. Lack of control from supervisor or manager makes guests complaining it.

Review collected in partnership with this hotel

Helpful?
Thank Jack E
Surabaya, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

best location to access to city center by public transportation. However, there is a need improvement on room cleanliness. I asked for non smoking room, but when I open the room, there was a ash of cigarette under the table. In fact, this is smoking room but already treatment. It was unsatisfied.

Review collected in partnership with this hotel

Helpful?
Thank Djohan D
Jkt Selatan
1 review
3 of 5 stars Reviewed 1 week ago

The room condition is nice but the aeveryday breakfast taste is not really good. Wifi is fine but some rooms have problem with water heater which made me have to move to another room in the middle of week of my stay.

Review collected in partnership with this hotel

Helpful?
Thank laisannys
Jakarta Selatan
1 review
4 of 5 stars Reviewed 1 week ago

I like complete room feature such as fridge, dine table, mini kitchen, and big sofa. Suitable for anyone who take a meal into the room. It also has bigger room space compare to other. However its floor isn't covered by any carpet.

Review collected in partnership with this hotel

Helpful?
Thank Danang1906
Cardiff
1 of 5 stars Reviewed 1 week ago

Suite did not match photos, e.g. broken mirror near entrance. Was in desperate need of refurbishment and there was nothing 'Royal' about the suite. Checked out 10 minutes after check in. Went and checked back in to the Swiss Bel Hotel.

Review collected in partnership with this hotel

Helpful?
Thank Saul T
Jakarta, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

For a woman travel alone, i will not choose this hotel, the room is old and too big. It is an apartment not a hotel. The lift is not in open/public area and at my first night it can be accessed by anybody.

Review collected in partnership with this hotel

Helpful?
Thank Novi M
Smd
1 review
3 of 5 stars Reviewed 2 weeks ago

We would be very happy to come back and stay at the aston hotel and recidences balikpapan. So that the guests feel comfortable, please maintained and concern the cleanliness of room. And provide the best service.

Review collected in partnership with this hotel

Helpful?
Thank ramadiorlia
Bekasi
1 review
3 of 5 stars Reviewed 2 weeks ago

Good recepcionist, free upgrade to apartement, average cleaness, broken tv in bedroom, no glass for drink, no food utility such as plate spoon, broken door, good breakfast in the morning, beautiful swimming pool and outdoor restaurant.

Review collected in partnership with this hotel

Helpful?
Thank 104adim
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining the facilities of an international hotel and the comfort and personal service, the new Aston Balikpapan is the first combined hotel and residence in Balikpapan. While all rooms and apartments offer the comforts and amenities of an international 4 star hotel they also feature kitchens and private balconies. Within the ocean front Grand Sudirman Complex the Aston Balikpapan is ideally located in the heart of the city and just 15 minutes from Sepinggan International Airport allowing easy access to all the main attractions in the city including shopping and entertainment facilities. Besides the hotel's ample offerings guests also benefit from the many facilities within the Grand Sudirman Complex such as restaurants, cafes, banks, an Irish pub, a convenience store and major corporate offices. ... more   less 

Additional Information about Aston Balikpapan Hotel & Residence

Address: Jl. Jend. Sudirman no. 7 | Grand Sudirman Balikpapan, Balikpapan 76114, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $55 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Balikpapan Hotel & Residence 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aston Balikpapan Hotel And Residence
Hotel Style:
#1 Luxury Hotel in Balikpapan
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