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Aston Balikpapan Hotel & Residence

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Aston Balikpapan Hotel & Residence
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503 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 5 days ago NEWvia mobile

Checked in with my wife and friends and business partners. We took 3 rooms. When we are entering the rooms, we had very unpleasant smell and very strong. The bathrooms also not clean. In lobby, I went to toilet but unfortunately were closed for repairing then a receptionist showed the way to toilet at swimming pool area & I am...

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Helpful?
Thank dicke i
Kota Tangerang
Reviewed 1 week ago

Good location sea side, good room service, friendly staff, good breakfast, next door to mini market and bar serve you with beer and othe coctail. Easy access by taxi or GO-CAR. Recomended hotel for business or plesuer

Review collected in partnership with this hotel
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Helpful?
Thank YB1SAM
Denpasar
Reviewed 1 week ago

Always good to be back and have an enjoyable stay with great service and fast internet connection for my business trip. Quite numbers of selection for breakfast for me to choose. Recommended for holiday too

Review collected in partnership with this hotel
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Helpful?
Thank AryaAldo
Jakarta Timur
Reviewed 1 week ago via mobile

It is a quite good experience for the common 4 start hotel with window split aircond. Friendly service since check in, however it would more attractive if details such as an estetic value, in order to create memorable visit experience to consumer. bad comfortness quite ok, although safety box did not work, and less value on cleanliness. Other standard service...

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Helpful?
Thank budiharta
Balikpapan
Reviewed 2 weeks ago

It was horrible! The water smells bad, brownish, sandy, makes our skin itchy. The room stinks really bad like there's someone poo-ing on the floor. The air conditioner didn't work good. We still felt hot.

Review collected in partnership with this hotel
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Helpful?
Thank 761andia
Reviewed 3 weeks ago via mobile

Stayed at 3BR unit with fam in Aug. Pros: Staff are friendly. Great view from hotel lobby and swimming pool. Love the sea view at our unit. Interior is spacious and modern. Breakfast menu is good. Cons: Service is slow. It took hours to get leaking dispenser water at our unit mopped. The restaurant is too crowded during breakfast. It...

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Helpful?
Thank Hayu L
Kota Banjarbaru
Reviewed 3 weeks ago

love it for beautiful view and lovely swimming pool, so far we're satisfied for service (except for taste of breakfast, need more improvement), of course we'll be back in next holiday. thanks for aston hotel.

Review collected in partnership with this hotel
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Helpful?
Thank istianthy
Jkt
Reviewed 3 weeks ago

Please add carpets for all room type to make it more comfortable, add pool location related too many people use it, improve kind of breakfast and the taste, other are ok and recommended to stay in Aston Balikpapan

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Helpful?
Thank 716indram
Reviewed 3 weeks ago via mobile

I was stay on vacation day. Chek in time at 2 PM. I came too early , at 9 AM, so I just registered and wait untill 2 PM. Exactly on chek in time, I surprisingly there's a lot of peoples, queued, and still had the same problem , wait for room, because hadn't been set up yet. Maybe the...

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Helpful?
Thank arju a
samarinda
Reviewed 3 weeks ago via mobile

Maybe I put too high expectation, so these are some (+) & (-) for this place. I booked an executive room type. It was a 2 bedroom apartment with a balcony. I choosed a price with breakfast for 3 persons. (+) 1. Right in the main street of balikpapan centre. East to find. Close to many attraction such as beach,...

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Helpful?
1Thank ericAKIRA
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Combining the facilities of an international hotel and the comfort and personal service, the new Aston Balikpapan is the first combined hotel and residence in Balikpapan. While all rooms and apartments offer the comforts and amenities of an international 4 star hotel they also feature kitchens and private balconies. Within the ocean front Grand Sudirman Complex the Aston Balikpapan is ideally located in the heart of the city and just 15 minutes from Sepinggan International Airport allowing easy access to all the main attractions in the city including shopping and entertainment facilities. Besides the hotel's ample offerings guests also benefit from the many facilities within the Grand Sudirman Complex such as restaurants, cafes, banks, an Irish pub, a convenience store and major corporate offices. ... more   less 

Additional Information about Aston Balikpapan Hotel & Residence

Address: Jl. Jend. Sudirman no. 7 | Grand Sudirman Balikpapan, Balikpapan 76114, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $50 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Balikpapan Hotel & Residence 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aston Balikpapan Hotel And Residence
Hotel Style:
#1 Luxury Hotel in Balikpapan
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Questions & Answers

Here's what travelers have asked, with answers from Aston Balikpapan Hotel & Residence staff and other travelers.
3 questions
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Jakarta, Indonesia
over a year ago

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Questions? Get answers from Aston Balikpapan Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room type The Executive Rooms which leads to sea views”
 of 5 bubbles dollarshare, 4 weeks ago | Read review
“room was so so”
 of 5 bubbles jakaumbaran, Nov 3, 2016 | Read review
“Rooms facing the Pool are quieter, but not such a nice view. Bay view rooms have the mosque call to prayer”
 of 5 bubbles 461andyy, Sep 14, 2016 | Read review
“Rooms facing the pool are quieter”
 of 5 bubbles michelepZ3888AJ, Jul 18, 2016 | Read review
“prefer executive room with sea view for the best view”
  • view from our balcony
  • nice sea view from my room
 of 5 bubbles riskaelfiarini, May 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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