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MaxOneHotels.com @Balikpapan

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Jl. MT Haryono No. 2 Damai, Balikpapan 76114 Indonesia
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Traveler (50)
Room & Suite (26)
Dining (10)

About

#18 of 114 in Balikpapan
Location
5.0
Service
4.4
Value
5.0
MaxOneHotels.com @ Balikpapan is a brand new hotel,divided into five categories: Happiness, Max Happiness, Warmth, Max Warmth, and Love. Each room equipped with LCD TV with Cable TV,Air Conditioning,Power Rain Shower, Shower Seat, Business Center, Secure Parking Space, Shuttle, 24 Hours Security,Free Wi-Fi,Laundry & Dry Cleaning,Room Services, Meeting rooms,SkyBar,Swimming Pool and Spa
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Baggage storage
Laundry service
Outdoor pool
Restaurant
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Room features
Air conditioning
Room service
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HOTEL CLASS
HOTEL STYLE
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Business
29Reviews1Q+A0Room tips
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M.Ali A wrote a review Mar 2020
Jakarta, Indonesia167 contributions2 helpful votes
This is My second time living in balikpapan. This was in my budget. The only thing i like was the pool and coffe maker. Maxone can give me a cozy place. A smoking room was available. So this was very me. Thanks.
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Date of stay: March 2020Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded Mar 22, 2020
Dear M, Max greets you a good day today Thanks for your great review, we look forward to welcome you back in the near future. Best Regards, M.Zuwaini,CHA General Manager
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Sumarna wrote a review Dec 2019
1 contribution
Outstanding stay at the MaxOne Hotels Balikpapan, The staff is friendly and helpful, delicious food selections for B'fast. Really enjoy and relax when I had a cup of coffee at the sky Bar. I only stayed one night but next time I will stay longer.
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Date of stay: November 2019
Value
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Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded Dec 19, 2019
Dear Sumarna, Max greets you a good day today Thank you for your review with the positive comments. We look forward to welcome you back in the near future. Best Regards, M.Zuwaini,CHA General Manager
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Retno Sujono wrote a review Nov 2019
634 contributions65 helpful votes
+1
1st time here for just 1 night stay. The hotel is cherished with yellow and green color plus Xmas tree closed to FO counter. The room itself quite large. The hotel is located in downtown so it pretty easier to find food during the night, especially because the inside resto open only until 10PM. Order dinner thru room service is the best choice, if you are too lazy to go out. The breakfast is OK.
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Date of stay: November 2019
Location
Service
Sleep Quality
Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded Dec 1, 2019
Dear Sujoret, Max greets you a good day today Thank you for taking a time to review our property with the positive one. Looking forward to welcome you back in the near future. Best regards, M.Zuwaini,CHA General Manager
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erikfirman wrote a review Aug 2019
Samarinda, Indonesia138 contributions12 helpful votes
We stayed from August 16,2019 - August 18,2019.We are a family of 3 children,and here are our reviews : Pros : 1.Clean hotel with modern minimalist atmosphere 2.Clean and spacious room,cool air conditioner 3.Good parking lot Cons : 1.Not many variations on breakfast 2.Please ask your employee to have more smile.It is not they are rude,but they seem really busy and burdened on their job 🤔 A smile and a relaxing attitude will have a positive effect on customers' mood 😊
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Date of stay: August 2019Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded Aug 19, 2019
Dear Firman, Max greets you a good day today Thank you for great review with comstructive comments. The areas that you mentioned had brought up to our attention and shared to department concern for taking necessary action. We strive to improve our faclities and services to exceed guest expectation. We look forward to welcome you back in the near future, team and I will be happy to see you again. Best Regards M.Zuwaini, CHA General Manager
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FarrahAdrie wrote a review May 2019
Balikpapan, Indonesia113 contributions12 helpful votes
+1
Pro's : this is a brand new hotel, affordable price, clean environment, cozy room, very clean, bathroom is pretty small but who needs too spacey bathroom, right? hot water is stable, 3 in 1 body shampoo is nicely fragrant and feels smooth on hair. They also have rooftop pools and bar. I didnt try it out cos it was rain. Con's : this is a nice hotel but, their staffs needs to learn more attitudes. Staffs at restaurant, at coffee station just sit and keep looking at her cellphone which was not appropriate at all. no smile, no sweet talk... only one restaurant staff who was very responsive and friendly. A fat tall guy, i didnt ask for his name. I accompanied my husband to have sahur @4 am, he was helping us. and again at morning when I took my toddler having breakfast, again he was serving the guests. oh and the cleaning service guy wiped the window in front of us @9 am while we're having breakfast. seriously? Breakfast and meal : standard.
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Date of stay: May 2019Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded May 20, 2019
Dear Farrah, Max greets you a good day today Thank you for taking a time to review our property with the good one and apology for your inconvenience in regard with staff at restaurant who in appropriate manner while other was very responsive. All that you mentioned are brought up to our attention and shared to department concern to take necessary action. This is not our standard and we strive to improve our services and facilities continuously to meet our guest expectation. And give us a chance to welcome you back in the future and we will be happy to see you. Best Regards, M.Zuwaini,CHA General Manager
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Rima Muchlis wrote a review May 2019
5 contributions
Very helpful and friendly staff (they allow me to check in earlier). The room is clean, with various menu for room service. It also have good location. They need to improve their breakfast menu varian, but overall it is a nice place to stay in balikpapan.
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Date of stay: May 2019Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded May 20, 2019
Dear Rima, Max greets you a good day today Thanks for your review and in regard with breakfast menu had been brought up to our attention and shared to department concern. We look forward to welcome you back in the future. Best Regards, M.Zuwaini,CHA General Manager
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T&K wrote a review Apr 2019
North Sulawesi, Indonesia1 contribution
It is a great hotel for short term stay with clean rooms and very friendly staff. We have visited Maxone on Feb 2019. We needed to change our jobs and had to relocate our cats. Maxone was the one and only pet friendly hotel in Balikpapan which we could stay with our cats. Extremely helpful staff very clean rooms and great service. We would recommend Maxone to anyone who travels with their cats. Keep up the great work. Thank you very much for your hospitality. Best wishes from Tarkan and Kathrin
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Date of stay: February 2019Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded May 20, 2019
Dear Kathrina, Max greets you a good day Thanks for your great review and look forward to welcome you back in the near future. Best Regards, M.Zuwaini,CHA General Manager
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Roy Tumimomor wrote a review Apr 2019
Balikpapan, Indonesia77 contributions3 helpful votes
+1
To be fair, I put this up front: I didn't get to stay here, well, I choose not to (for now), to be exact. With that in mind, let's continue. I believe, this hotel has a nice room, great arrangement. Love how the children space accommodate adults, with outdoor setting near the lobby, so smoker parents can still smoke, read newspaper, sipping coffee, and can be close to their children. The pool is great, outdoor and on high floor. So you can enjoy the city view from above. The bar is just next to it. The spa is on the same floor. Like I said earlier, I didn't spend the night here, so I don't know how the room setting, the bathroom, the amenities, but I'm sure it's great. Hell, maybe even the breakfast taste delicious. OK, here's why. As I walked up to the receptionist, no smile, no welcome, no good afternoon, no what can I do for you. No, none of that happened. Maybe she was busy, maybe she was having a hard time, but hell, this is hospitality industry, and you're working in one. At least a fake smile will do, which by the way, i didn't get either. With a front line like that, I didn't want to know how the others like. Especially when I want to bring my parents, friends, and family for a long weekend stay there. Maybe, I'll try it for myself first, and not now, not in the near future. Who knows, maybe then I'll change my rating too.
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Date of stay: April 2019Trip type: Traveled
1 Helpful vote
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded May 20, 2019
Dear Roytumimomor, Max a greets you a good day today Thanks for your review with so details and apology for the inconvenience in regard with our receptionist's manners. We always strive to improve the facilities and services continuously to meet our guest expectation. Giving us a chance to welcome you back in the future and we will be happy to welcome you. Best Regards, M.Zuwaini,CHA General Manager
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Dhamhoterlreviewer wrote a review Mar 2019
Bogor, Indonesia65 contributions26 helpful votes
I stayed here for bussiness trip. What i remember about this place is they have a nice room and building. I sleep well in herr but they need to improve their reception service. It took long time just to checked in. I arrived at the hotel and already tired. What i wan to do is just sleep. But the reception had a problem with the hotel agent or something . I hope it will better next time. Thank you
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Date of stay: December 2018Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded Mar 25, 2019
Dear Dhamhotelreviewer, Max greets you a good day today Thank you for taking a time to review us and apology for the inconvenience regarding the frond desk. It's already brought up to our attention and shared to department concern to do corrective action and ensure it will not happen again in the future. We strive to improve facilities and services continuously in order to meet our guest expectation. Once again thank you for your concern and we look forward to welcome you back in the near future. Best Regards, M. Zuwaini, CHA General Manager
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Bayu wrote a review Nov 2018
Depok, Indonesia658 contributions9 helpful votes
+1
The latest hotel in Balikpapan at this time. Biggest than another maxone. The room is spacious than budget hotel standards. Complete amenities and functional furniture. Bed and 4 pillows so big and cozy. Aircon very cool. Bright ambience for business activity. The receptionist very helpful to arrange room that suitable for my needs also early and fast check in. She also assist me when i need to print some documents. If you smokers this hotel provide smoking room. Summary: maxone chain hotel never let you down.
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Date of stay: November 2018Trip type: Traveled
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Response from GM M, General Manager at MaxOneHotels.com @Balikpapan
Responded Nov 28, 2018
Dear Bayu, Max greets you a good day today Thank you for your great review with so details information. Kindly inform you that we will open soon new facilities at roof top such as SPA and Sky Bar. We look forward to welcome you back soon in the near future. Best Regards, M.Zuwaini. CHA General Manager
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PRICE RANGE
$35 - $42 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
115
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Frequently Asked Questions about MaxOneHotels.com @Balikpapan
Which popular attractions are close to MaxOneHotels.com @Balikpapan?
Nearby attractions include Transmart Carrefour (0.7 miles), Mahavihara Buddhamanggala (0.2 miles), and UKM Center Balikpapan (0.7 miles).
What are some of the property amenities at MaxOneHotels.com @Balikpapan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at MaxOneHotels.com @Balikpapan?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to MaxOneHotels.com @Balikpapan?
Conveniently located restaurants include Bakso dan Mie Pangsit Wardoyo, Excelso Express, and Gelatopia.
Are there opportunities to exercise at MaxOneHotels.com @Balikpapan?
Yes, guests have access to a pool during their stay.
Does MaxOneHotels.com @Balikpapan have airport transportation?
Yes, MaxOneHotels.com @Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.