we ordered a hotel room, one of which was a twin for 2 people with breakfast via travel. But only got breakfast for 1 person. This is the first time in my experience that something like this has happened. If we order for 1 person, why don't we order the single one? Book a twin because it's for 2 people. I don't know who is wrong, it might be an evaluation for hotels or travel.
Large room, with the good price and large bed, so clean, very helpfull reservation, recomended to you to stay a longer time in here, silent area, very peacefull for stay, the breakfast is so delicious
Neo+ was fine for a 2 night stay. It’s only 3 years old, so I was surprised at how well worn the room was, but it was pretty clean. The aircon leaked all over the floor on my first night but was ok the second. WiFi didn’t work well at all. Bathroom was quite sparse - could have done with a couple of small towels and a hair dryer. Breakfast was mostly Asian with an egg station and toaster. The big negative for me was the location - not the best of locations for a visitor, and quite a long way from anything. Down by the water is far nicer.
the breakfast food menu is very varied, the taste of the food is very good, the service to guests is very friendly, I am very happy preparing at the neo balikpapan hotel, one day I will return to this hotel
the breakfast food menu is very varied, the food is very good, the service to guests in the restaurant is very friendly, I enjoyed staying here. I will return to balikpapan and stay at neo hotel balikpapan
Decent hotel to stay. Self collect drinking water from purifier in corridor which is fine. No issues with cleanliness. About few mins walk to a supermarket. Breakfast provided is sufficient and okay but staff needs to be more attentive when things run out, especially coffee!
My intention was to stay at another hotel as it's near to the malls, but that hotel was fully booked. We searched around and found this hotel. No regrets Hotel is located near to restaurant. Hotel breakfast is good. Rooms are clean and spacious. Only issue it that the massage session my friends took was disappointing as they include the time from booking at reception to the therapists arrived at room. paid for 75 mins but only got 55~60mins.
Very friendly staff in this Hotel, they surprise me with saying Happy Birthday when I'm waiting my friends at the lobby, good room, fast response team, was a nice experience to stay in here, I'll be back again, thank you
Good taste breakfast n dinner time,very helpfull n friendly for waiter,good place n strong wifi..... Space parking for motocycle small but located im the city center and close to the shopping center..
Very helpfull & friendly for staff restaurant ( waiter ),good persentation n taste for drink in my order n good program for no plastik change the bottle... My very first experience was at neo balikpapan hotel....