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Grand Mumtaz Resorts Gulmarg

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Grand Mumtaz Resorts Gulmarg
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223 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Reviewed November 2, 2016 via mobile

As I went on a business trip to Gulmarg, our stay at the resort was worth to cherish. The best of services, good food , scenic beauty and comfortable accommodation in so much affordable price was commendable

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Helpful?
Thank Prerna A
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of...

Reviewed November 1, 2016

the resort has average food , rooms are not as good as the price . room service is also just average. nothing great about the hotel. wont advice to go with family. cofee shop is too expensive, and the food quality in cofee shop is also not great , I ordered a hot chocolate , i got a luke warm...

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Helpful?
Thank Atharv A
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed October 30, 2016

The resort has good rooms, with warming facility (very cold even in June), nice buffet breakfast and dinner, delicious food, good service, nice lawn... you can enjoy the coolness of gulmarg fully... the snow clad mountains are visible.. very near to Gondola (a ropeway to go on top of the hill)...

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Helpful?
Thank Romita R
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of...

Gurgaon, India
Reviewed October 28, 2016

Though we stayed only for one night, our experience of staying with this hotel was quite horrible. The hotel is very poorly maintained. They say that the authorities have banned hotel renovations in gulmarg, but that is no excuse for smelly carpets, musty rooms and dirty linen. The service is equally bad - slow workers, answering you back and very...

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Helpful?
Thank Pooja0711
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed August 17, 2016 via mobile

I visited srinagar & gulmerg in may 2016. Both places I stayed with property of same owners. The property is good. Scenic beauty from hotel is enchanting . No doubt the hotel is located at very strategic place and every traveler would like to stay here once. This was my second visit. Staff is disciplined n courteous . Rooms are...

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Helpful?
Thank prem M
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are...

New Delhi, India
Reviewed July 15, 2016

Visited Srinagar,Gulmarg and Pahalgam last summer.We stayed in same properties of this group.Gulmarg property is best amongst all.The staff everywhere was very prompt.We were served pure kashmiri food here.Rooms are good but the washrooms need to be redone overall very good property.

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Helpful?
Thank sanavijay
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your areas of concern...

Gurgaon, India
Reviewed July 13, 2016

1. Very poorly managed luxury hotel. No hospitality sense at all among the staff. 2. They offered us room without changing the bed linen, pillow covers, etc. which you can make out very easily. As I entered the room, checked for those - complained. Off course they immediately change those - BUT why to wait for the complain???? 2. Torn...

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Helpful?
Thank PJSarma
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologise for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed July 1, 2016 via mobile

Hospitality is good...Service is prompt... But when it comes to kitchen, it was the biggest turn off... Half of the menu was not available, and rest half tasted not as name... House keeping and staff was good... Will might not recommend... Lets see

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Helpful?
Thank Chaaru G
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologise for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed June 29, 2016 via mobile

Good Rooms but bathroom is not up to the mark. Food is good. Hospitality is good. Gulmarg is itself is a very good location. One should visit gondola 2nd phase. It's a memorable experience. Only online booking. One has to really negotiate for every thing.

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Helpful?
Thank dnktindia
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your areas of concern...

Reviewed June 24, 2016

Stayed here for one night. Rooms are spacious and clean. Washrooms are not clean and maintained, needs lot of renovation. Attaching few pics of washrooms. You wont like to spend 8+k for this type of a room. Food was okish. The worst part was when i was leaving , was surrounded by the staff for tips, like around 9 people...

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Helpful?
Thank Saurabh K
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologise for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Internet
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Grand Mumtaz Resorts Gulmarg

Address: Near Gondola, Gulmarg 193403, India
Location: India > Jammu and Kashmir > Kashmir > Gulmarg
Price Range: $60 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Mumtaz Resorts Gulmarg 3.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Grand Mumtaz Resorts Gulmarg Kashmir
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Questions & Answers

Here's what travelers have asked, with answers from Grand Mumtaz Resorts Gulmarg staff and other travelers.
3 questions
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Questions? Get answers from Grand Mumtaz Resorts Gulmarg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms are bad - avoid this hotel if you can.”
 of 5 bubbles Pooja0711, Oct 28, 2016 | Read review
“good and clean rooms.”
 of 5 bubbles sanavijay, Jul 15, 2016 | Read review
“Avoid this hotel. You will definitely get better hotel at this price range”
  • Water seepage from the ceiling
  • No Shower curtain in the bathroom
  • Wet Bath room
  • Torn out Towel
 of 5 bubbles PJSarma, Jul 13, 2016 | Read review
“great place good hotel”
 of 5 bubbles , Jun 24, 2016 | Read review
“its the one of the best hotels in gulmarg to visit”
 of 5 bubbles , Jun 23, 2016 | Read review
5 of 5
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