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Grand Mumtaz Resorts Gulmarg

239 reviews
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Traveler (118)
Room & Suite (35)
Dining (9)
Overview
  • Excellent17%
  • Very good36%
  • Average26%
  • Poor9%
  • Terrible12%
Travelers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
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Reviews (239)Write a Review
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43
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31
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All reviewshotel staff ismodern facilitiesscenic beautyspecial thankssnowgondolakashmirgmlawnspread
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1 - 5 of 239 reviews
Reviewed 2 weeks ago via mobile

Had a pleasurable stay, with a family of wid age-group! Pros: location, service, room size!, good wifi, uninterrupted hot water Cons: at the cost offered, they can definitely revamp the place a bit, especially the bath tubs etc, the meal options were good but limitedMore

Thank aparnas2015
Response from RevManagement, General Manager at Grand Mumtaz Resorts GulmargResponded 2 weeks ago

Dear Guest, Thank you for your positive feedback and the time you took to share it with us. We are pleased to hear that you enjoyed your stay. It is our pleasure to know that room size, services and other amenities were of your liking....More

Reviewed January 3, 2018 via mobile

Its a good hotel and while our visit it was surrounded with snow. Rooms are quite good with heating facility, as temp goes minus in night. Food is average with limited options in buffet. Staff is very supportive and shows gratitude. Overall enjoyed the hotel...More

Thank Navdeep M
Response from RevManagement, General Manager at Grand Mumtaz Resorts GulmargResponded January 9, 2018

Dear Guest, Thank you for staying with us and we appreciate your time taken to share your feedback with us. We are glad to know that you had a memorable stay. It is our pleasure to know that the rooms and services were of your...More

Reviewed January 1, 2018 via mobile

Attentive staff , rooms are clean however it neither has an old world charm , not modern facilities . The rooms were either too cold or too hot. The hotel needs some maintenece work for sure . The staff however is helpful and at your...More

Thank Tiya_Del
Response from RevManagement, General Manager at Grand Mumtaz Resorts GulmargResponded January 9, 2018

Dear Guest, Thank you for taking time to share your valuable feedback with us. We appreciate your comments regarding our customer service. We are pleased to read that you liked the cleanness of the rooms but we are sorry to hear there were some issues...More

Reviewed December 21, 2017 via mobile

My family had a gala time staying in Grand Mumtaz. Rooms are warm and cozy even though outside temperature dipped minus 7. Hotel staff is very friendly and are always there to guide. Special thanks to there GM who has maintained such high standards. Highly...More

Thank Nitin G
Response from RevManagement, General Manager at Grand Mumtaz Resorts GulmargResponded January 8, 2018

Dear Guest, Thank you for staying with us and we appreciate your time taken to share your valuable feedback. We are pleased to know that we made your stay memorable. Thank you for you 5 Star ratings and recommending our hotel to other travellers. It...More

Reviewed December 5, 2017 via mobile

I booked this hotel through make my trip very very bad experience never want to come again and will not booked from make my trip also. I checked in 4dec the following problem I face , no hot water , very bad food and expensive,phone...More

1  Thank chefnitin1
Response from RevManagement, General Manager at Grand Mumtaz Resorts GulmargResponded December 20, 2017

Dear Guest, We appreciate your time taken to share your feedback regarding your stay with us. It is evident from your feedback that we were unable to meet your expectations. Kindly accept our sincere apology for the inconvenience during your stay. Your mentioned concerns are...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Laundry Service
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Business Center with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Spa
Details
Price range
$73 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Accessible rooms
Details
Price range
$73 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (118)
Room & Suite (35)
Dining (9)
Family and Play Areas (4)
Questions & Answers
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gauravnagpal2016
June 25, 2016|
Answer
Response from Rahul B | Reviewed this property |
it just a bigger room with a sofa set...nothg great in terms of suite...dnt ve photo of the room
0
Votes
pravasi_manus
April 19, 2016|
Answer
Response from taufiqzr2000 | Reviewed this property |
We found the room heating system to be adequate enough. You may Google the prevailing temperature at Gulmarg now and prepare accordingly. We carried mormal winter clothings with us and rented jackets & boots (good for not... More
0
Votes
GrandMumtazResorts
April 16, 2015|
Answer
Response from GrandMumtazHotels | Property representative |
Dear Guest, Greetings from The Grand Mumtaz Group!! Thank you for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel. I have shared your... More
0
Votes
Room Tips
"All rooms are almost the same"
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"Not a good option ..."
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"Rooms just have a window with mountain view but not so great."
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"all rooms are bad - avoid this hotel if you can."
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