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Sheraton Guiyang Hotel

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Sheraton Guiyang Hotel
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468 Reviews from our TripAdvisor Community

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Showing 45: English reviews
daly city, CA
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice clean wonderful hotel. Service from front desk to bell hop was good. Not all persons working the front desk commands good English but there where a few who understood enough. No problem getting money changed from large bills to smaller bills. Nice selection of breakfast foods including noodles, breads, pastry, juices, cold cuts eggs etc. As in most hotels... More 

Helpful?
Thank jaywalk
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Since Guiyang is not a modern city, Sheraton Guiyang is just a hotel using Sheraton logo but you will never get a chance to experience valuable service here. Arrival: Bell boy was able to deliver my luggage to front desk but no escort and no welcoming verbiage. Check in: Front desk lady did not smile to me at all. She... More 

Helpful?
Thank TT0419
Shanghai, Shanghai, China
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is fairly about 10 years old, but the facilities are in very bad shape. Even it was only two nights, I was not very comfortable staying there. The service is alright, staff at the breakfast was nice.

Helpful?
Thank ZhiyiQ
new zealand
Level Contributor
628 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Have stayed here many times and it has gone from a very good hotel to just average. Senior management appear to be totally missing. Have had discussions with a number of staff over the years and offered positive suggestions but the hotel continues to slip. Some of the rooms facilities need some care and attention. It is such a shame... More 

Helpful?
Thank thesmdm
new zealand
Level Contributor
628 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed April 28, 2016

Have stayed here many times before and regrettably it would seem the level of service is showing slippage from one stay to the next. On my last stay I was told I couldn't have my laundry returned unless I paid cash. On this stay I was told after ordering a coffee through room service, the coffee would be taken away... More 

Helpful?
Thank thesmdm
Chengdu, China
Level Contributor
165 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed April 7, 2016 via mobile

We stayed here for one night on business trip. The hotel was ok, with nice rooms. I had an ok view of the city. We enjoyed the executive lounge too, but had to pay extra. In the morning, at breakfast. The dishes were mostly local. So, western travelers may not see American dishes. Thank you!!

Helpful?
Thank f2titan
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. Once again, thank you for sharing your experiences with us. Hope you will stay with us next time and have a nice experience Best regards! Grace Wang More 

Beijing, China
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 12, 2016 via mobile

It appears that the Sheraton has been built in nice quality and good location. The lobby and guest rooms are beautiful and very convenient in terms of getting around in the city. Sadly it seems it's run like a local hotel now. Staff speak some or little English. They advertise a free shuttle to the airport however in Time from... More 

Helpful?
Thank UliA3
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake.... More 

China
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 26, 2016

Location is great, but the hotel is feeling a bit worn. I don't know how long it's been open but it certainly doesn't feel new. That said, you get the expected Sheraton treatment which is nice in these lower-tier Chinese cities, where things can be unpredictable.

Helpful?
Thank HandOfGuido
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. We are upgrading our facilities continuing and we will continuing improve our service. Once again, thank you for sharing your experiences with... More 

new zealand
Level Contributor
628 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed January 23, 2016

Have stayed at the hotel many many times. The accommodation is fine, although with each stay seems less and less personnel which are able to converse in English. The breakfast and dinner restaurant on the first floor, the Cilantro is okay. With each stay always dine at the restaurant on the top floor, now called the Tiara. The Tiara is... More 

Helpful?
Thank thesmdm
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake.... More 

Petaling Jaya, Malaysia
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 20, 2016

It was a comfortable stay. The room was spacious and comfortable. The toilet has a bathtub and a standing shower and the towels were clean and fluffy. However, on our last morning the wc was stuck and overflowed. A call to housekeeping and the cleaner came and did a good job. The staff were generally friendly and helpful esp at... More 

Helpful?
1 Thank Diana298313
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Lynn Wang More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Sheraton Guiyang Hotel

Address: NO. 49 Zhong Hua South Rd, Guiyang 550002, China
Location: China > Guizhou > Guiyang
Price Range: $138 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guiyang Hotel 5*
Number of rooms: 345
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Also Known As:
Sheraton Guiyang Hotel China - Guizhou
Guiyang Sheraton
Hotel Style:
#3 Spa Hotel in Guiyang
#4 Best Value Hotel in Guiyang
#5 Luxury Hotel in Guiyang
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