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Sheraton Guiyang Hotel

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Sheraton Guiyang Hotel
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462 Reviews from our TripAdvisor Community

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Showing 41: English reviews
new zealand
Level Contributor
583 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 stars Reviewed April 28, 2016

Have stayed here many times before and regrettably it would seem the level of service is showing slippage from one stay to the next. On my last stay I was told I couldn't have my laundry returned unless I paid cash. On this stay I was told after ordering a coffee through room service, the coffee would be taken away... More 

Helpful?
Thank thesmdm
Chengdu, China
Level Contributor
160 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed April 7, 2016 via mobile

We stayed here for one night on business trip. The hotel was ok, with nice rooms. I had an ok view of the city. We enjoyed the executive lounge too, but had to pay extra. In the morning, at breakfast. The dishes were mostly local. So, western travelers may not see American dishes. Thank you!!

Helpful?
Thank f2titan
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. Once again, thank you for sharing your experiences with us. Hope you will stay with us next time and have a nice experience Best regards! Grace Wang More 

Beijing, China
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 12, 2016 via mobile

It appears that the Sheraton has been built in nice quality and good location. The lobby and guest rooms are beautiful and very convenient in terms of getting around in the city. Sadly it seems it's run like a local hotel now. Staff speak some or little English. They advertise a free shuttle to the airport however in Time from... More 

Helpful?
Thank UliA3
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake.... More 

China
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 26, 2016

Location is great, but the hotel is feeling a bit worn. I don't know how long it's been open but it certainly doesn't feel new. That said, you get the expected Sheraton treatment which is nice in these lower-tier Chinese cities, where things can be unpredictable.

Helpful?
Thank HandOfGuido
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. We are upgrading our facilities continuing and we will continuing improve our service. Once again, thank you for sharing your experiences with... More 

new zealand
Level Contributor
583 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 stars Reviewed January 23, 2016

Have stayed at the hotel many many times. The accommodation is fine, although with each stay seems less and less personnel which are able to converse in English. The breakfast and dinner restaurant on the first floor, the Cilantro is okay. With each stay always dine at the restaurant on the top floor, now called the Tiara. The Tiara is... More 

Helpful?
Thank thesmdm
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake.... More 

Petaling Jaya, Malaysia
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 20, 2016

It was a comfortable stay. The room was spacious and comfortable. The toilet has a bathtub and a standing shower and the towels were clean and fluffy. However, on our last morning the wc was stuck and overflowed. A call to housekeeping and the cleaner came and did a good job. The staff were generally friendly and helpful esp at... More 

Helpful?
1 Thank Diana298313
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Lynn Wang More 

new zealand
Level Contributor
583 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
2 of 5 stars Reviewed June 8, 2015

Have stayed here many times before and mostly all positive. The room and the accommodation was fine. The rest was very substandard and wonder if Sheraton management have visited recently. The negatives: lack of staff with English; the expensive restaurant upstairs cannot cook meat, what they turned out was like shoe leather. And in the same sitting the main arrived... More 

Helpful?
Thank thesmdm
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake.... More 

Sydney, Australia
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed May 25, 2015

First off, this hotel is in a very good location right near the centre of busy Guiyang city. Hotel itself presents very nicely, typical Sheraton in all ways so the standard is very good throughout. Some very nice restaurant inside the hotel. Club lounge only does evening cocktails, no breakfast up there, but the level 2 buffet breakfast is a... More 

Helpful?
1 Thank shanosV8
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Jessie Chen More 

Kuala Lumpur, Malaysia
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

Stayed at this hotel for 3 night for business meeting in the hotel. Was upgrade to club level room. The hotel facilities is top notch with well equiped gym,health center and nice pool. The food was good, The buffet breakfast has mixture of Chinese food and western food

Helpful?
1 Thank georgesim98
EmmaLong, sales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Jessie Chen More 

Hong Kong
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 30, 2014

The hotel provides all the basic services that you can expect from an international chain management. The facilities are also relatively new. However, some service details should be noted, such as no shower cap provided in the bathroom. I also think it maybe the Sheraton management policy, which I found such frustration in other Sheraton operated units accross China, they... More 

Helpful?
Thank Niubull
EmmaLong, 是、ales Coordinator at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. We will continuing update our facilities. Hope you will stay with us next time. Once again, thank you for sharing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Sheraton Guiyang Hotel

Address: NO. 49 Zhong Hua South Rd, Guiyang 550002, China
Location: China > Guizhou > Guiyang
Price Range: $154 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guiyang Hotel 5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Sheraton Guiyang Hotel China - Guizhou
Guiyang Sheraton
Hotel Style:
#3 Spa Hotel in Guiyang
#3 Luxury Hotel in Guiyang
#5 Best Value Hotel in Guiyang
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