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Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“acrobatic show”(19 reviews)
“room balcony”(20 reviews)
“bar area”(57 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
Spa
4 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
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Reviews (1,287)
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Traveler rating
521
369
111
36
9
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521
369
111
36
9
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All reviewsacrobatic showroom balconybar areagreat viewcrater rimbefore dinnernightly entertainmentmasai dancerslocal entertainmentrooms are nicea hot water bottlegift shopsouplaundry serviceturn down servicehigh altitudecape buffalo
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421 - 425 of 1,046 reviews
Reviewed August 4, 2015

This was our last stop on our trip in Tanzania and was a very welcome respite after an epic journey from our previous nights' accomodation. It was just a pity that we didn't get more time to relax and enjoy the views and the space....More

Thank Paul E
Reviewed July 29, 2015

This was our 4th and last Serena hotel on this trip. I can't stretch enough that the Serena hotels have consistently maintain its standard. A few of the consistent features of the Serena hotels are that the room are decent size, the bed is huge,...More

Thank elainequang
Reviewed July 29, 2015

We were looking forward to this lodge after a bumpy ride from Lake Natron, but were really surprised with: - food was poor quality - cold soup and main meals from the kitchen arrived luke warm at best. - service was slow - there were...More

Thank Blueeyedandblonde
Reviewed July 27, 2015

We were very happy with this hotel after many hours in a Land Rover from Serengeti in Masailand! The hotel is great, cosy, and the view is awesome from the rooms and the lobby (terrace). Every room has wi-fi. The night show was very good...More

2  Thank edinag
Reviewed July 27, 2015 via mobile

Ngorongoro Crater exceeds all the hype; amazing animals in every direction, all with the spectacular crater walls as backdrop. You cannot fail to take the most amazing photos. And then to return to the Ngorongoro Serena Lodge after a day on safari in the crater...More

Thank Wayne P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Internet
Spa
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Things to do
Restaurant
Spa
Details
Price range
$166 - $882 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$166 - $882 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (1189)
Room & Suite (388)
Dining (96)
Pool & Beach (5)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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Helen N
April 15, 2018|
Answer
Response from goldcanyonbb | Reviewed this property |
Sorry, I have no idea.
-1
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TheSafariSpecialist
January 16, 2018|
AnswerShow all 5 answers
Response from Angie C | Reviewed this property |
Yes hairdryers are supplied with the usual shampoo, conditioner, shower gel .
1
Vote
Room Tips
"Family/Connecting rooms are to the end of all rooms - slightly longer walk to main building"
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"All the rooms have views. The upper rooms are slightly better, but not much."
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"Request for room close to reception area or dine in room if you have problem with walking. Also, there is no..."
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"Access to the dining room was by a narrow staircase, but the view was spectacular. I did not see an elevator."
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