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Ngorongoro Crater, Ngorongoro Conservation Area Tanzania
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Traveler (1681)
Room & Suite (571)
Dining (127)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ngorongoro Serena Safari Lodge
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 40 Specialty lodging in Ngorongoro Conservation Area
Location
4.9
Cleanliness
4.5
Service
4.3
Value
4.0
Travelers' Choice
Perched on the jagged rim of the crater, wreathed in morning mist, camouflaged in river-stone and cloaked in indigenous creepers, the Ngorongoro Serena Safari Lodge is a triumph of ecological and architectural fusion. Sensitively constructed so as to take nothing from its environment whilst affording endless vistas over the heat-shimmering reaches of the crater below, the clustered boulder-built buildings of the Lodge hug the crater rim, linked by rope-lashed timber walkways that skirt the buttressed roots of ancient, liana-hung trees.
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Property amenities
Secured parking
Free internet
Restaurant
Hiking
Evening entertainment
Banquet room
Spa
Baggage storage
Wifi
Breakfast buffet
Kid-friendly buffet
Kids' meals
Special diet menus
Massage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Bath / shower
Complimentary toiletries
Seating area
Telephone
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English, Swahili

Location

Full view
Contact
Ngorongoro Crater, Ngorongoro Conservation Area Tanzania
Getting there
Lake Manyara Airport26 miSee all flights
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1710Reviews39Q+A100Room tips
Traveler rating
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  • 19
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Popular mentions
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Most Recent
DRao1 wrote a review Sep 21
Madison, Mississippi17 contributions
Awesome lodge with everything you wish for. Animals close by at the window Great views of Lake Makati. Wonderful Masai acrobatics performance show at the bar in the evening to keep us entertained. Food for breakfast as well as the packed box lunches for the game drives hit the spot
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 3 days ago
Dear Deepak Warm greeting from the tranquility environment of Ngorongoro Serena. Thank you very much for choosing the Ngorongoro Serena Lodge as your preferred place of residence during your recent visit to Tanzania and for taking the time to write such a thorough review of our property and service. We are truly honored and delighted to hear that you enjoyed the food and your entire stay with us and that you find our property exceptional in many ways. Management will be sure to share your encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. With Regards Herman Mayunga Assistant lodge Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pam � wrote a review Sep 17
San Carlos, Mexico16 contributions13 helpful votes
+1
Beautiful lodge with beautiful views of crater. We had zebras and giraffe right outside our room terrace. Food was excellent and service was perfect. All the employees at lodge were so happy and helpful. The entertainment was also great. Worth a stay or two.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 3 days ago
Dear Pam Greetings from the Tranquility environment of Ngorongoro Serena Safari Lodge and thank you for taking time to share your experience with us and that you find the lodge is amazing in many aspects .We are honored that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback We look forward to welcoming you back to Ngorongoro Serena Safari Lodge With Regards Herman Mayunga Assistant Lodge Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
littleglobetrotter88 wrote a review Sep 14
United Kingdom307 contributions182 helpful votes
The views from the rooms were first class. Couldn’t have found a more perfect location to look out over the Crater. If you’re lucky, you may even get a visit from the local Crater rim giraffe. A lovely stay for 2 nights. Staff were incredibly friendly. As it got slightly chilly on a night you’d find a hot water in your bed which was so cute!! A stunning lodge location.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 3 days ago
Dear Littleglobetrotter Greetings from Ngorongoro Serena Safari Lodge and thank you for taking time to share your experience with us. We are honored that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback We look forward to welcoming you back to Ngorongoro Serena Safari Lodge With Regards Herman Mayunga Assistant Lodge Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kari A wrote a review Sep 11
St Louis8 contributions
This hotel was more than I ever imagined. Located up high on the edge of a volcano, the views are amazing. Views from you room, the dinning room and bar were magnificent. There was entertainment in the bar each night we were there which was fun to watch, The food was amazing, and the number of fresh salads was to die for!
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 3 days ago
Dear Karia Warm greeting from the tranquility environment of Ngorongoro Serena Safari Lodge. Thank you for your delightful review. We look forward to seeing you again soon. With regards Herman Mayunga Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin L wrote a review Sep 8
New York City, New York35 contributions61 helpful votes
Many have mentioned the incredible view of Ngorongoro Crater but it simply can't be understated. Each room has its own private balcony where you can enjoy the endless miles of plains and water all to yourself. The bar made me a top shelf gin martini and the dinner service was elegant, my lamb was tender and the sides filling. This was the cherry on top of a long day in a Land Cruiser going through 3 foot ruts in the road. Can't recommend staying here enough to anyone visiting and I will be back my next time in the Serengeti.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 6 days ago
Dear Justin Warm greetings from Ngorongoro Serena safari lodge! Thank you for taking your precious time to share your wonderfully feedback that you have a superb experience in a spectacular lodge and that you loved it and enjoy your stay in many aspect . Our entire staff team members feel much rewarded by your great feedback and highly motivated to continue to exceed and enhance guest experience We certainly looking forward to extend the same courtesy to you and your family in the near future when planning your trip to Ngorongoro With regards Herman Mayunga Assistant Lodge Manager .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deanna A wrote a review Sep 6
Cincinnati, Ohio79 contributions55 helpful votes
+1
This was our last stop on our post-climb safari, and it was another beautiful Serena lodge. The setting is beautiful, the room was immaculate, and the staff was friendly and helpful. I had a facial and massage and it was amazing. Would highly recommend.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Deanna A A warm Greeting from Ngorongoro Serena. In a very special way I would like to thank you very much for choosing the Ngorongoro Serena as your preferred lodge during your recent visit to Tanzania and for taking the time to write such a wonderfully and encouraging review of our property and service. We are truly honored and delighted to hear that you enjoyed your Facial Massage and that you find our property exceptional in many aspects. Management is assured to share your encouraging feedback with the entire staff. Thank you once again for sharing your wonderful experience and we assured you to continue offering the very best of the Serena Hospitality and Service experience With regards Herman Mayunga Assistant Lodge Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pravin_Patel-Atlanta wrote a review Aug 2022
Lithia Springs, Georgia63 contributions3 helpful votes
Stayed here for two nights with our seven year old grand daughter in July 2022. Very nice place with GREAT view of the Ngorongoro Crater right from the room !! Excellent checking and check-out experience, nice, clean room with comfortable bed. Good food and Service. Highly recommend this lodge when visiting Ngorongoro. Used their Spa service ... Excellent Massage !!!
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Pravin In a very special way, I would like to thank you for your precious time taken to share your wonderful experience from the checking in experience to the checking out experience . We are really honoured that you chose to stay with us as your preferred Safari Destination Lodge in Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I'm certain that the entire team members are highly motivated by your positive feedback We look forward to welcoming you and your family back to Ngorongoro Serena Safari Lodge. With Regards Herman Mayunga Assistant Lodge Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Camila Y wrote a review Aug 2022
Sao Paulo, SP15 contributions12 helpful votes
We were really happy to have stayed at Serena Lodge in Ngorongoro. Amazing view of the crater from the room (including of zebras and giraffes at times!), friendly staff and great food. Highly recommended.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Camila Y A warm Greeting from Ngorongoro Serena. In a very special way. I would like to thank you for taking your precious time to share your Safari experience during your stay with us at Ngorongoro Serena. We truly value all your feedback and this give us more strength to do even better. We are committed to offer the best experience to our guest by improving our products and services we offer. We hope to see you in future when you are planning a trip to Tanzania. With regards Herman Mayunga Assistant Lodge Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelley and Ken wrote a review Aug 2022
44 contributions
+1
We got to stay in room 44 which had THE BEST view of the crater!! Great gift shop, the food was beyond delicious!, the staff were warm and loving and always smiling! What a great lodge to explore! Anniversary celebration songs! Beautiful restaurant and bar with lots of seating options by giant windows or fireplaces. Great bed and shower!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Diners Warm Greeting from Ngorongoro Serena Safari Lodge Thank you very much for choosing the Ngorongoro Serena Lodge as your preferred place of residence during your recent visit to Tanzania and for taking the time to write such a thorough review of our property and service. We are truly honored and delighted to hear that you enjoyed the food and your entire stay with us and that you find our property exceptional in all ways. Management is assured to share your encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. With Regards Herman Mayunga Assistant Lodge Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AdeMSurrey wrote a review Aug 2022
Surrey257 contributions38 helpful votes
We arrived quite late from a full day in Tarangire and taken to our room no 64 on the ground floor, the hotel has been designed to blend perfectly to the surrounding area with beautiful wooden walkways and a simply stunning view of the crater, the room was comfortable and centrally heated (it’s chilly here at night) the bar/restaurant had a really nice buzz about it with very friendly staff and an excellent choice of food and drinks. Sunrise the following morning was something to behold, on the walk to breakfast we were treated to both giraffe and elephants grazing right by the restaurant. Our only regret is that we only stayed one night. Highly recommend if you are looking for accommodation close to the crater floor.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Mayunga, Other at Ngorongoro Serena Safari Lodge
Responded 4 weeks ago
Dear AdeMSurrey A warm Greeting from Ngorongoro Serena. In a very special way I would like to thank you very much for choosing the Ngorongoro Serena as your preferred lodge during your recent visit to Tanzania and for taking the time to write such a wonderfully and encouraging review of our property and service. We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in many aspects. Management is assured to share your encouraging feedback with the entire staff. Thank you once again for sharing your generous feed back and we assured you to continue offering the very best of the Serena Hospitality and Service experience With regards Herman Mayunga Assistant Lodge Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$401 - $651 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ngorongoro serena safari hotel ngorongoro conservation area
LOCATION
TanzaniaArusha RegionNgorongoro Conservation Area
NUMBER OF ROOMS
74
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Frequently Asked Questions about Ngorongoro Serena Safari Lodge
What are some of the property amenities at Ngorongoro Serena Safari Lodge?
Some of the more popular amenities offered include an on-site restaurant, a spa, and breakfast buffet.
What food & drink options are available at Ngorongoro Serena Safari Lodge?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ngorongoro Serena Safari Lodge?
Yes, secured parking is available to guests.
Are any cleaning services offered at Ngorongoro Serena Safari Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ngorongoro Serena Safari Lodge?
The staff speaks multiple languages, including English and Swahili.
Does Ngorongoro Serena Safari Lodge have any great views?
Yes, guests often enjoy the mountain view available here.