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Ngorongoro Crater, Ngorongoro Conservation Area Tanzania
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
$561
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Free cancellation until 02/13/22
Official Hotel
$539
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Booking.com
$561
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Free cancellation until 02/12/22
Hotels.com$561
CheapTickets$561
Priceline$597
View all 13 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (1613)
Room & Suite (500)
Dining (121)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ngorongoro Serena Safari Lodge
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 39 Specialty lodging in Ngorongoro Conservation Area
Location
Cleanliness
Service
Value
Travelers' Choice
Perched on the jagged rim of the crater, wreathed in morning mist, camouflaged in river-stone and cloaked in indigenous creepers, the Ngorongoro Serena Safari Lodge is a triumph of ecological and architectural fusion. Sensitively constructed so as to take nothing from its environment whilst affording endless vistas over the heat-shimmering reaches of the crater below, the clustered boulder-built buildings of the Lodge hug the crater rim, linked by rope-lashed timber walkways that skirt the buttressed roots of ancient, liana-hung trees.
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Property amenities
Secured parking
Free internet
Restaurant
Hiking
Evening entertainment
Banquet room
Spa
Baggage storage
Wifi
Breakfast buffet
Kid-friendly buffet
Kids' meals
Special diet menus
Massage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Bath / shower
Complimentary toiletries
Seating area
Telephone
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English, Swahili

Location

Full view
Contact
Ngorongoro Crater, Ngorongoro Conservation Area Tanzania
Getting there
Lake Manyara Airport26 miSee all flights
See all nearby hotels
1646Reviews36Q+A100Room tips
Traveler rating
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  • 18
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Popular mentions
wildlifeship wrote a review Jan 15
Chicago, Illinois708 contributions160 helpful votes
The service was excellent checking in, at the restaurant and bar. The staff was the most friendly in all of Tanzania and that is saying a lot since everyone I met in Tanzania was nice. Food was decent, room nice and the view was magnificent. Saw waterbucks when pulling up to the property.
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Date of stay: December 2021
Value
Cleanliness
Service
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Response from Wilfred Shirima, General Manager at Ngorongoro Serena Safari Lodge
Responded 1 week ago
Dear Guesy; Thank you for taking time to share your experience. We are honored that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback We look forward to welcoming you back to Ngorongoro Serena Safari Lodge. Regards Nickson Kanyika
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LEQ wrote a review Jan 4
13 contributions2 helpful votes
The staff were so warm and welcoming. Our dining server, Zuberi, remembered our names and food preference (e.g. type of tea we liked) throughout our stay - he was great! My husband and I were traveling for our honeymoon and after our first dinner, the staff sang a couple of songs to us and we got a special dessert, which was a great experience. The views of the crater from our room were breathtaking and we loved the turndown service with hot water bottles placed in the bed. Overall, the hotel has a bit of a cabin/lodge feel, which was charming. The property is a tiny bit dated, but very comfortable overall.
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Date of stay: December 2021
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Response from Kathurima Mburugu , General Manager at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Guest, Greetings from Ngorongoro Serena. Thank you very much for choosing the Ngorongoro Serena Lodge as your preferred place of residence during your recent visit to Tanzania and for taking the time to write such a thorough rave review of our property and service. We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in all ways. Management will be sure to share your encouraging feedback with Zuberi and the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. Regards Nickson Kanyika
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Sean G wrote a review Dec 2021
4 contributions
This hotel is absolutely breathtaking! The rooms sit on the edge of the crater looking over the plains below. From our room we could hear zebra, hyenas, and even lions. The rooms themselves are spacious and very clean. The hotel is constructed out of dark stones to create a unique visual experience that blends in perfectly with its surroundings. I recommend taking advantage of the nature walk. On ours, we came across a bull elephant on foot and some water buck. We had a Maasai warrior with us to keep us safe. It was an experience I will never forget. The food is delicious and the staff is great. They are very engaging and are always looking to have a conversation. I absolutely loved this hotel.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Kathurima Mburugu , General Manager at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Sean Greetings from Ngorongoro Serena team, Thank you very much for choosing the Ngorongoro Serena Lodge as your preferred place of residence during your recent visit to Tanzania and for taking the time to write such a thorough rave review of our property and service. We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in all ways. Management will be sure to share your encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. Regards Nickson Kanyika
Read more
jignavpatel2016 wrote a review Dec 2021
Atlanta, Georgia52 contributions21 helpful votes
Older but comfortable rooms. Very small, but comfortable for 2 people at most. We had 1 triple which is essentially a 3rd twin bed they squeeze into the small space and it was a bit cramped. Some updates were needed in the bathrooms and decor, but it was clean. The lodge was very busy! Very few people (including staff) masked so something to keep in mind during covid times. There are sanitizer stations around the property. There are no elevators either so if someone has mobility issues, request a room closer to the lobby as there are multiple stairwells and long hallways to get to a majority of the rooms. The restaurant serves very delicious foods. We loved the warm cabin-type feel of the entire lodge, especially the bar area. There were wonderful views of the crater. The appetizers/sandwiches in the bar were delicious. The dinner at the lodge was delicious! The chef really went out of his way to meet with us before dinner as the majority of our group was vegetarian. Everything he made was seasoned well and flavorful. The restaurant staff were so attentive and proactive and did everything with a smile. They were truly the stars of the operation. We only stayed 1 night here during our safari tour but wish we could've stayed an extra night!
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Date of stay: December 2021
Rooms
Service
Sleep Quality
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Response from Kathurima Mburugu , General Manager at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Jigna Thank you for taking time to share your experience. We are honored that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback We look forward to welcoming you back to Ngorongoro Serena Safari Lodge Regards Nickson Kanyika
Read more
Snh8301 wrote a review Dec 2021
United States34 contributions11 helpful votes
Amazing views looking into the crater, fantastic customer service, great amenities, food/chef options and variety, and location can’t be beat in the park. Rooms tend me be a bit smaller then other lodges but you won’t be spending much time there so not a issue. Would definitively come back.
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Date of stay: December 2021Trip type: Traveled with family
Helpful
Share
Response from Kathurima Mburugu , General Manager at Ngorongoro Serena Safari Lodge
Responded 2 weeks ago
Dear Guest Thank you for taking time to share your experience. We are honored that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback We look forward to welcoming you back to Ngorongoro Serena Safari Lodge Regards Nickson Kanyika
Read more
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PRICE RANGE
$220 - $1,116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ngorongoro serena safari hotel ngorongoro conservation area
LOCATION
TanzaniaArusha RegionNgorongoro Conservation Area
NUMBER OF ROOMS
74
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Frequently Asked Questions about Ngorongoro Serena Safari Lodge
What are some of the property amenities at Ngorongoro Serena Safari Lodge?
Some of the more popular amenities offered include an on-site restaurant, a spa, and breakfast buffet.
What food & drink options are available at Ngorongoro Serena Safari Lodge?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ngorongoro Serena Safari Lodge?
Yes, secured parking is available to guests.
Are any cleaning services offered at Ngorongoro Serena Safari Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ngorongoro Serena Safari Lodge?
The staff speaks multiple languages, including English and Swahili.
Does Ngorongoro Serena Safari Lodge have any great views?
Yes, guests often enjoy the mountain view available here.