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Ngorongoro Crater, Ngorongoro Conservation Area Tanzania
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$582
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Free cancellation until 06/29/21
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Expedia.com$582
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (1572)
Room & Suite (494)
Dining (117)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ngorongoro Serena Safari Lodge
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 40 Specialty lodging in Ngorongoro Conservation Area
Location
Cleanliness
Service
Value
Travelers' Choice
Perched on the jagged rim of the crater, wreathed in morning mist, camouflaged in river-stone and cloaked in indigenous creepers, the Ngorongoro Serena Safari Lodge is a triumph of ecological and architectural fusion. Sensitively constructed so as to take nothing from its environment whilst affording endless vistas over the heat-shimmering reaches of the crater below, the clustered boulder-built buildings of the Lodge hug the crater rim, linked by rope-lashed timber walkways that skirt the buttressed roots of ancient, liana-hung trees.
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Property amenities
Secured parking
Free internet
Restaurant
Hiking
Evening entertainment
Banquet room
Spa
Baggage storage
Wifi
Breakfast buffet
Kid-friendly buffet
Kids' meals
Special diet menus
Massage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Bath / shower
Complimentary toiletries
Seating area
Telephone
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English, Swahili

Location

Full view
Contact
Ngorongoro Crater, Ngorongoro Conservation Area Tanzania
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1598Reviews35Q+A100Room tips
Traveler rating
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Popular mentions
DMAL wrote a review Apr 2021
Dar es Salaam, Tanzania12 contributions2 helpful votes
Beautiful location and hotel Food was good Excellent hospitality, staff went over and beyond. Staff followed covid protocols. The only downside was that the heater in the room didn't work / controlled centrally and it was freezing cold! But they provided us with hot water bottles which helped.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Kathurima Mburugu, General Manager at Ngorongoro Serena Safari Lodge
Responded 5 weeks ago
Dear Debra Thank you for this wonderful review and for staying with us at the Serena in Ngorongoro. It was pleasure having you. We are as well delighted to know that you had an excellent stay with us. Looking forward to welcome you yet again at Ngorongoro Serena. Kind regards. Regards Nickson Kanyika Lodge Manager
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S M wrote a review Mar 2021
London, United Kingdom91 contributions12 helpful votes
This is a fabulous place. Our only criticism of this property is that it felt a bit like a hotel and the bedroom was a bit small. However, everything here was great. It’s clear that the property was carefully designed. It is built with stone, wood and mortar and the bar and restaurant have a beautiful design and incredible views of the Ngorongoro crater. The drinks and food options were extensive and the drinks and food were excellent. The service was great – the staff are incredibly friendly. They even had entertainment in the bar at night, a welcome rarity during COVID. The bathrooms were good sized and were greeted by hot water bottles warming our bed when we returned from dinner. This place is perfectly situated next to the crater, making game drives very convenient. There were no mosquitoes or tsetse flies. You will not regret staying here.
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Date of stay: March 2021
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Location
Service
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Response from Kathurima Mburugu, General Manager at Ngorongoro Serena Safari Lodge
Responded 5 weeks ago
Hello Thank you for taking time to share your experience. We are honoured that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our aim is to exceed our guests' expectations and nothing makes us happier than to receive such high rating from you, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback We look forward to welcoming you back to Ngorongoro Serena Safari Lodge. Regards Nickson Kanyika Lodge manager
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MMPTUT wrote a review Mar 2021
South Jordan, Utah257 contributions130 helpful votes
My group stayed here during a safari to Tanzania in the middle of COVID. The location and views are AWESOME. The staff was well prepared to handle the special situation COVID presented and yet we felt well cared for and safe. Meals were great. Staff was smiling and always helpful. Views of the crater and the serenity of the location are simply breathtaking! I highly recommend this place.
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Date of stay: January 2021
Value
Location
Service
Room Tip: All rooms have a great view of the Crater!
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2 Helpful votes
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Response from Kathurima Mburugu, General Manager at Ngorongoro Serena Safari Lodge
Responded 5 weeks ago
Hello Thank you for taking time to share this wonderful review and we are honoured that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our constant strive is to meet or exceed our guests expectations and we are delighted that we were able to achieve this objective during your stay with us. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback. Regards Nickson Kanyika Lodge Manager
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01649409 wrote a review Mar 2021
Bioggio, Switzerland238 contributions120 helpful votes
We had 2 nights at this hotel and were very pleased with it. The hotel is located on the crater rim and the wiew from the room into the crater is amazing. The room itself was nice and the bed was comfortable. The staff was very friendly and the restaurant was also good with again a nice view on the crater.
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Date of stay: March 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Kathurima Mburugu, General Manager at Ngorongoro Serena Safari Lodge
Responded 5 weeks ago
Hi Thank you for taking time to share your experience. We are honoured that you chose to stay with us as your preferred Safari Lodge in Tanzania. Our aim is to exceed our guests' expectations which will continue to motivate us to improve on our service delivery. We look forward to welcoming you back to Ngorongoro Serena Safari Lodge Regards Nickson Kanyika Lodge Manager
Read more
Kamila Dave wrote a review Mar 2021
Stockholm, Sweden5 contributions1 helpful vote
What a great experience! We stayed two nights there in the middle of the ngorongoro and had a great time. The food was the best we had during our Tansania trip and the stuff was very friendly. the familiar atmosphere we liked most. Thank you for having us!
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: Fantastic and perfectly
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Response from John Massa, General Manager at Ngorongoro Serena Safari Lodge
Responded Mar 9, 2021
Dear Travellerkamila, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" I will share this with the team to let them know how we are doing.” regards, Charles Kisaka Assistant Lodge Manager
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PRICE RANGE
$220 - $1,116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ngorongoro serena safari hotel ngorongoro conservation area
LOCATION
TanzaniaArusha RegionNgorongoro Conservation Area
NUMBER OF ROOMS
74
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Frequently Asked Questions about Ngorongoro Serena Safari Lodge
What are some of the property amenities at Ngorongoro Serena Safari Lodge?
Some of the more popular amenities offered include an on-site restaurant, a spa, and breakfast buffet.
What food & drink options are available at Ngorongoro Serena Safari Lodge?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ngorongoro Serena Safari Lodge?
Yes, secured parking is available to guests.
Are any cleaning services offered at Ngorongoro Serena Safari Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ngorongoro Serena Safari Lodge?
The staff speaks multiple languages, including English and Swahili.
Does Ngorongoro Serena Safari Lodge have any great views?
Yes, guests often enjoy the mountain view available here.