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Neptune Ngorongoro Luxury Lodge

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381 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Binfield, United Kingdom
Reviewed 1 week ago

Well, this is one of those rare occasions when you start asking yourself why on Earth you've been rating other hotels as 'excellent'. It is such a refreshing delight to avoid some half-hearted statements like 'good enough for Africa': this hotel is beautiful, gorgeous, exquisite by any standard. A wonderful miracle, on the doorstep of the Ngorongoro area (it is...

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Helpful?
1Thank Alexsas777
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and very nice comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your...

Albuquerque, New Mexico
Reviewed 3 weeks ago

This is a hidden gem near Ngorongor Conservation Area. This lodge is NOT inside the Conservation Area... it is about 2km down the hill from the gate. We stayed here after 11 days of safari on our way back to Arusha. We could have have picked a better place to stay the night and rest. This property has the "WOW"...

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1Thank tpwoofs
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and very kind comments we appreciate a lot. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences....

Santa Rosa, California
Reviewed 4 weeks ago

We selected to stay at the Neptune after roughly 8+ days on safari. Upon arrival you drive through the garden area which supplies the restaurant along with the beautiful grounds of the complex. We were greeted by the a line of staff with drinks and wet towels, our bags taken and we were escorted to the check in area where...

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Helpful?
Thank Win707
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and kind comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence...

Honolulu, Hawaii
Reviewed December 2, 2016 via mobile

Good hotel , comfortable and spacious rooms. We were greeted by the general manager who checked on us during our short stay. Very well located at the entrance of the Ngorongoro Crater . The staff was very attentive. Bed is great they even warm your bed at turn down and they offer you to light the cheminey if you want....

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Helpful?
Thank Moontheroad2014
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Roseville, California
Reviewed November 23, 2016

What a pleasant surprise! Entering the resort did not appear to be all that impressive however, when we arrived, "WOW" one of the best resorts ever compared to hundreds! Rooms are gorgeous, very spacious, modern, convenient with a large patio and view. Staff was very friendly and helpful. They even helped my download my camera pictures onto a flash drive...

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Helpful?
Thank Jim Z
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and very kind comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your...

Reviewed November 21, 2016

If you're going to go the Ngorongoro Crater, this is the place to do it from, and if you're not, I'd still come see this place anyway. What an amazing location less than 5 min away from the main gate to Ngorongoro Crater. Upon entering the lodge grounds, you're greeted with warm towels, fresh juice and an amazing staff to...

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Helpful?
Thank Karim H
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and kind comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence...

Tehran Province, Iran
Reviewed November 2, 2016 via mobile

It was a great experience to stay at this hotel for our honeymoon. Good views of sunset and sunrise! I wish if we could enjoy masai dancing in the hotel or another entertaiments. Totaly we enjoy it alot and the stuff was very polite and kind.

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Thank mojigolbabaei6557
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Toronto, Canada
Reviewed October 23, 2016

I spent a day here, had lunch, sat by the pool. Did not go into the rooms but had a wonderful time. Clean, friendly staff, and excellent service. The ambience is great, the view magnificent, the gardens beautiful. I wish I had stayed overnight…next time.

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Thank Salve T
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Oakton, Virginia
Reviewed October 22, 2016

I stayed here for two nights in October 2016 and thoroughly enjoyed it. The rooms are magnificent. The bedroom and bathroom is larger than most rooms in East Africa but then there is the sitting room and veranda with marvelous views of the Crater rim. The food was excellent and the meals were so artfully plated that I almost hated...

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Helpful?
Thank Rick S
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Lisbon, Portugal
Reviewed October 19, 2016

The best hotel we stayed at during our 12 day safari. This lodge is absolutely fantastic, incredible location and views, quiet place, top luxury, amazing food, dedicated staff. Not one single thing to point out. Made our stay unforgeatable. Lodges are top luxury, confortable beds, super equiped bathroom, magnificient views over the balcony. Spa is top!! Pool is stratégically located....

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Thank _nuria_carpinteiro
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and great comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Set in 50 acres of virgin Tanzanian bush in the Ngorongoro volcanic landscape, this all suites wood log cabin style retreat is located a few steps from the Game Reserve Gate and 20 minutes drive away from the Ngorongoro Crater that is said to have the most dense concentration of wildlife in Africa. This all inclusive property features 20 spacious private log cabins with fire place, a restaurant, a bar and conference facilities. Indulge in moments of relaxation at the swimming pool or at the Mvua African Rain Spa after a full-day game drive. ... more   less 

Additional Information about Neptune Ngorongoro Luxury Lodge

Address: Ngorongoro Conservation Area 6222, Tanzania (Formerly Exploreans Ngorongoro Lodge)
Location: Tanzania > Arusha Region > Ngorongoro Conservation Area
Price Range: $481 - $999 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Ngorongoro Luxury Lodge 5*
Number of rooms: 20
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Questions & Answers

Here's what travelers have asked, with answers from Neptune Ngorongoro Luxury Lodge staff and other travelers.
4 questions
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Questions? Get answers from Neptune Ngorongoro Luxury Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the cottages on the lower (outside) edge have an uninterrupted view of the 'bush'”
 of 5 bubbles Alexsas777, 1 week ago | Read review
“They all have amazing views - entire area is paradise!!!”
 of 5 bubbles Win707, 4 weeks ago | Read review
“Outer cabins provide an excellent view.”
 of 5 bubbles JimZ687, Nov 23, 2016 | Read review
“plan to spend a lot of your time outdoors”
 of 5 bubbles salvet, Oct 23, 2016 | Read review
“do not miss at least one night at this lodge!!”
 of 5 bubbles _nuria_carpinteiro, Oct 19, 2016 | Read review
5 of 5
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