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Neptune Ngorongoro Luxury Lodge

Ngorongoro Conservation Area 6222, Tanzania (Formerly Exploreans Ngorongoro Lodge)
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356 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Hong Kong, China
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The cottages/cabins were large with separate living room and bedroom. Fireplace in living and bedroom. Large balcony overseeing the hills and gardens. Large bathrooms with solar heated hot showers. Electric heaters in the bathroom. Meals held in main dining area and food was good but after 2 days there all the meals seemed to have same side veggies :) Staff... More 

Helpful?
1 Thank Howdy holiday
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Pretoria, South Africa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 13, 2016

Our tour group (arranged by Explore Plus Travel & Tours, Pretoria) stayed at this beautiful lodge from 21 to 22 May 2016. Not only is it one of the most beautiful lodges in Tanzania, but the staff must be the friendliest. I can go on and on about the place and the staff. This place is situated just outside the... More 

Helpful?
1 Thank Win_V2013
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Durban, South Africa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2016

What a superb hotel. Certainly one of the most accommodating, cheerful and well trained staff that I have ever encountered, from the moment our group arrived we were made to feel special. The suites are fantastic with every comfort accounted for, and private balcony with lovely views of the surrounding countryside. The meals were beautifully presented and prepared and very... More 

Helpful?
Thank Jocelyn S
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 21, 2016 via mobile

Post safari and visiting the crater,we stayed at neptune for a night. The nature and greenery were beautiful and the rooms were AMAZING!!!at night they lit the fireplace for us and it was beautiful! I was happy with the cleanliness of the place and minimum mosquitos even with all the green around the rooms. Food was good especially breakfast. A... More 

Helpful?
1 Thank A TripAdvisor Member
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence... More 

Port Alfred
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2016

What a WOW!!! From the minute you arrive you are made to feel welcome with a reception party awaiting outside, wet towels, welcome drink, porters and Manager. Check in is seamless and within minutes you enter your beautiful inviting suite with the most breath taking view. The immaculate gardens and lawns is a sight hard to forget. Tastefully furnished and... More 

Helpful?
1 Thank Martin B
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2016 via mobile

From the moment of our arrival to our departure, the staff was phenomenal. They went out of their way to make us feel more than welcome, but special guests. The property is beautiful and surrounded by picturesque views. The "room" is a two room bungalow type luxury hut with balcony. All are larger than I expected. The chef not only... More 

Helpful?
1 Thank Guy B
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence... More 

Irving, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 13, 2016

WOW . . from the moment you pull up to the moment the staff waves goodbye as you venture on . . . every detail is catered to and every desire is fulfilled. Huge multi rooms with fireplaces and a wonderful big bathroom. Each "hut" has a spectacular view. The restaurant serves delicious food and the service is impeccable. We... More 

Helpful?
Thank Liz56032
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence... More 

beit yanai
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 29, 2016

we only had 2 nights in this hotel and it was absolutely perfect,. the hotel is very nice and the rooms - wow the rooms are just perfect and so BiG the staff of the hotel are great and helping when they can + the food was great and for a all inclusive hotel the food was GREAT we only... More 

Helpful?
Thank sheila g
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. So nice to read. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed April 16, 2016

What's to like? Well EVERYTHING. Enormous, beautiful rooms. Stunning views. Well kept grounds. Great food. And most importantly the staff was Amazing! I hope you get to have your birthday there because I received the coolest birthday song in my life. The staff came out and sang and danced for close to 5 mins for my birthday. It was such... More 

Helpful?
Thank NoahRA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 5, 2016

Our stay at Neptune was one of the best we ever had. The cottages were very specious, well arranged, clean and pleasant. Location of each cottage is very nice to have great view of Ngorongoro crater rim mountains. The lodge has very beautiful and well maintained garden and vegetable farm. The entire lodge is a home for many beautiful species... More 

Helpful?
Thank ADDCAD
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Set in 50 acres of virgin Tanzanian bush in the Ngorongoro volcanic landscape, this all suites wood log cabin style retreat is located a few steps from the Game Reserve Gate and 20 minutes drive away from the Ngorongoro Crater that is said to have the most dense concentration of wildlife in Africa. This all inclusive property features 20 spacious private log cabins with fire place, a restaurant, a bar and conference facilities. Indulge in moments of relaxation at the swimming pool or at the Mvua African Rain Spa after a full-day game drive. ... more   less 

Additional Information about Neptune Ngorongoro Luxury Lodge

Address: Ngorongoro Conservation Area 6222, Tanzania (Formerly Exploreans Ngorongoro Lodge)
Location: Tanzania > Arusha Region > Ngorongoro Conservation Area
Price Range: $477 - $957 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Ngorongoro Luxury Lodge 5*
Number of rooms: 20
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