I spent a few days at the lodge with work and found the rooms and the grounds to be clean and pleasant. I enjoyed the pool and the setting and the female staff members and drivers were very friendly. The day time waiter exuded an hostility that what really quite off putting, on the occasion I asked him for anything it was served with the greatest possible reluctance that verged on contempt. The food was basic but tasty although after a few days you realise the menu didn't change much. It's probably fine for a night or two either side of a Kili trek but not for much longer than that.…
Spent 4 nights at this hotel. It was simple , clean and comfortable. Never ran out of hot water for showers. Helpful and friendly staff. Quite enjoyed all of the food at the restaurant and of course Kilimanjaro beer! Would stay again.
We stayed there for 3 nights, the staff was really friendly and helpful. The room was really clean and there is the air con. The swimming pool is also really enjoyable after a long hike. However, no shampoo or body soap in the shower which could be a nice thing to add.
The service at Keys Hotel in our experience was second to none! The food was great, service was fast, and the employees were very kind! Would recommend to anybody traveling to Moshi or in the nearby area.
I stayed here while I was studying abroad, and I was very satisfied with my stay! My room was cleaned daily, the workers had great hospitality, and the meals I got for breakfast and dinner were splendid.