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Wilderness Safaris Bisate Lodge

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Volcanoes National Park, Ruhengeri Rwanda
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#1 of 32 Specialty lodging in Ruhengeri
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Bisate Lodge is located in the natural amphitheatre of an eroded volcanic cone – the word bisate means ‘pieces’ in Kinyarwanda, describing how the cone was once whole but worn away by natural erosion. The area has dramatic views of the peaks of the volcanoes Bisoke, Karisimbi and Mikeno rearing up through the Afro-alpine forests of nearby Volcanoes National Park. Six sumptuous en-suite rooms maximise comfort, warmth and views while retaining environmental principles and reflecting the culture of surrounding rural Rwanda. Bisate is within easy driving distance of Park Headquarters, from where gorilla treks depart daily. Its vision of reforestation and rehabilitation means that each guest is invited to participate in our biodiversity conservation efforts, as well as engage and meet the local community – in addition to learning about and making a far-reaching positive impact on an iconic Critically Endangered species: the mountain gorilla.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Hiking
Airport transportation
Concierge
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast available
Laundry service
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Fireplace
Safe
Minibar
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Non-smoking rooms
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Family rooms
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HOTEL CLASS
HOTEL STYLE
Luxury
Great View

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74Reviews10Q+A27Room tips
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culturebound wrote a review Jun 7
los angeles127 contributions196 helpful votes
First off, Rwanda has handled Covid better than almost any other African Country, so it is very, very safe to travel [all visitors take covid test on arrival at the airport, which only took 20 minutes and was very flawlessly executed]. The most unique hotel architecture. Check The most amazing location. Check The most kind and attentive staff. Check. And oh yes… the Gorilla Treks… How great is Bisate? Well, we would go back there even if there were no Gorilla Treks… it is simply that unique. It hits every 5 star requirement, and does it with elegance of bygone era. Each room is a series of woven circles, and decorated as if Architectural Digest was coming to visit… The stone tub… the two sided fireplaces… the circular stone shower encased in glass… the fixtures… the textures… All this founded on a devotion to the locals, and a program to increase forestation at an uber rapid pace [they have planted thousands and thousands of trees, such that you will likely see a golden monkey playing in the bamboo below] The food is perhaps the best of any hotel we have ever been to, and we have travelled top tier for the last 15 years…everything is so fresh and so pure, that you are reminded of what our genetically engineered fruit and vegetables were supposed to taste like!! But the menu does not limit itself [my wife is a pescatarian but I am a red meat fellow]. All taste and needs were not only satisfied, but exceeded. A simple pureed soup because heaven with each spoonful…roasted beets… and a breakfast that is served on tiered banquets of silver…. Wow! The staff were so amazing and so warm, that we left thinking they were family. A Special thank you to Amazing Alice, Seraphina, Benson, Mamatusi and of course Alley the GM who was always ready for the guest needs.. This is one of those hotels, where you pinch yourself, because it does not seem possible. Note, this hotel involved hand carved stone stairs everywhere, so if you are of limited mobility, this would not be for you. The guest ranged from all ages and countries, with a few 80 year olds not intimidated the steps… so keep that in mind. The steps are worth the location.
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Date of stay: June 2021
Rooms
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Room Tip: All Rooms are wonderful... only 8 villas... all have amazing views... lower rooms involve less of...
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1 Helpful vote
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Response from Tenneil Zondagh, Marketing at Wilderness Safaris Bisate Lodge
Responded 6 days ago
Dear culturebound, Thank you for this amazing review, we have shared your kind words with Ally and the entire team and they hope you will visit again soon. We are very proud of our sustainable menu and thrilled to see it was enjoyed by both you and your wife. We have recently increased our vegitable garden and are now growing majority of the produce used in camp on the door step of the Bisate Kwanda. Walking can be a bit of a hike but should any one prefer a room closer to the bottom of the camp let us know during your bookig and we can make arrangements. On the otherhand being up the side of the ampitheatre has the benifits of feeling almost alone in this amazing area. Kind regards Wilderness Safaris
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joeStlouis_usa wrote a review Nov 2020
Saint Louis, Missouri59 contributions25 helpful votes
What an experience....bisate lodge is an experience worth the journey. The amazing staff, so attentive and joyous, great rooms and setting and then the incredible guerilla trekking. Superlative words do not do this experience,staff and place justice....just urge you to go and stay . You will leave with an affection for the Rwandan people that make travel all worth it.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Tenneil Zondagh, Marketing at Wilderness Safaris Bisate Lodge
Responded Dec 8, 2020
Thank you Joe for your beautiful words. Bisate is indeed more than simply a gorilla adventure but a true Rwandan experience - with our staff all from the local surrounding villages and the camp decor based on traditional Rwandan designs. This ecofriendly camp is a Rwanda and Safari dream that we at Wilderness Safaris are honoured to share with the world. Kind regards Wilderness Safaris
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pamelafm2017 wrote a review Apr 2020
United States10 contributions19 helpful votes
My husband and I flew from Zanzibar to Kigali and helicoptered from there to Bisate Lodge. Bisate Lodge has picturesque luxury cabins nestled in the hillside, perfectly blending with the surrounding environment. The accommodations are excellent. Because there are so few rooms, the service is personal and exceptional. The quality of the food is also outstanding. We had the pleasure of staying 4 nights and were sad to leave. Everyone greeted us with smiles and assisted us with all of our requests. It was a perfect place to stay for the gorilla trekking. We had a very memorable stay there and were sad to leave. We would definitely return.
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Date of stay: February 2020
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Room Tip: All rooms provide a phenomenal panoramic view but some have quite a few steps to reach them.
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3 Helpful votes
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Response from Tenneil Zondagh, Marketing at Wilderness Safaris Bisate Lodge
Responded Apr 13, 2020
Dear pamelafm2017, Thank you for your wonderful review, we are delighted to see how much you both enjoyed your stay with us and hope you will visit us again soon. Thank you Wilderness Safaris
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Frankkwik wrote a review Mar 2020
5 contributions
We helicoptered from the Wilderness Magashi camp to Bisate and it was a great way to see Rwanda. Our stay at Bisate can be described as excellent - the service, the accommodations, the food and the staff. We had a wonderful time there. The boot cleaning service is amazing. They are on our list to visit again, though the Wilderness team did interest us in some of their other camps.
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Date of stay: March 2020
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Room Tip: All rooms are great. The climb to some of the rooms can be exerting
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Response from Tenneil Zondagh, Marketing at Wilderness Safaris Bisate Lodge
Responded Mar 30, 2020
Dear Frank, Thank you for the fabulous review, we are thrilled to see how much you enjoyed your time with us as well as your adventures tracking the gorilas. We hope you will visit us again, and yes there are many other great Wilderness Properties for you to enjoy throughout Africa. Kind regards Wilderness Safaris
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TiyendePamodzi wrote a review Mar 2020
22 contributions19 helpful votes
We simply loved our time at Bisate. The lodge is located in such a picturesque location - I could spend hours, just admiring the view of the volcanoes, the greenery, and the clouds playing hide and seek. I had heard about Rwanda being clean and green, but seeing it first hand was still rather shocking, in a good way. What I was blown over with the most was the diversity of flora that grew in the wild. Plants such as fuchsias and butterfly bushes that we spend small fortunes on, grew in the wild in Rwanda! Bisate was wonderful. The people were very polite and professional. We traveled with friends who had certain last minute meal requests that the chef was able to accommodate immediately. The lodge provided gators, thick gloves, and trekking bags. They also provided raincoats, but as we had our own, we did not need them. When we got back to the lodge after each trek, the staff helped us take off our gators and boots and provide slip ons for us to wear. Our muddy boots were returned by evening, looking better than new, and our muddy clothes too were laundered perfectly. Ingrid and Tataum, the camp managers, were just wonderful, competent, and engaging ladies. The only concerns I had were: While the dinner menu was diverse and varied every day, the lunch menu was not. It was the same menu every day, and even though the food was flavorful, seeing the same menu got a bit boring. Service was occasionally a little slow. The rooms were comfortable but the bathrooms needed much better lighting especially as the days begin early when its still dark outside and getting ready can be tough due to poor lighting. Lastly, Bisate has wonderfully serene surroundings, perfect for yoga and/or meditation, for those who are interested. As an avid yogi, I was a bit disappointed that neither was offered. But, I was told that in the next few months, they are opening an adjoining property where yoga and meditation will be offered. The gorilla trek was beyond anything that we could have imagined. The treks are expensive, but if you can, I would definitely recommend going on more than one trek. Also, if you plan on doing a golden monkey trek, try and to do that before the gorillas, as if you do it after, it will be anticlimactic.
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Date of stay: February 2020
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Room Tip: if you are not very fit, request a villa on a lower elevation
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2 Helpful votes
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Response from Tenneil Zondagh, Marketing at Wilderness Safaris Bisate Lodge
Responded Mar 16, 2020
Dear TiyendePamodzi, Thank you for your great review and for sharing all your fond memories with us. We have shared your kind words with Ingrid and all the staff in camp and they tell us they are looking forward to your next visit very much. Our lunch menu comes with changing daily specials, so although the basis of the menu is the same the daily specials offered change - we will make sure our staff is more forthcoming with these specials. We have spoken to Ingrid and we are sorry about the delay that might have been experienced during service but she did explain this was due to the dietary requirements and special requests. We do usually request all this information prior to guests arrival so that we can be prepared when in camp but this unfortunately took a little longer for our chefs to prepare these dishes and hope this did not effect your stay with us. We are excited about the ideas to offer yoga experiences in the future. When this is implemented we will make sure to keep you updated so that you can plan your next trip to Bisate. Kind regards Wilderness Safaris
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LOCATION
RwandaNorthern ProvinceMusanze DistrictRuhengeri
NUMBER OF ROOMS
6
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Frequently Asked Questions about Wilderness Safaris Bisate Lodge
Which popular attractions are close to Wilderness Safaris Bisate Lodge?
Nearby attractions include Iby'iwacu Cultural Village (1.9 miles) and Red Rocks Arts Center (3.0 miles).
What are some of the property amenities at Wilderness Safaris Bisate Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Wilderness Safaris Bisate Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wilderness Safaris Bisate Lodge?
Yes, free parking is available to guests.
Are there opportunities to exercise at Wilderness Safaris Bisate Lodge?
Yes, guests have access to a fitness center during their stay.
Does Wilderness Safaris Bisate Lodge have an airport shuttle?
Yes, Wilderness Safaris Bisate Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Wilderness Safaris Bisate Lodge?
Many travelers enjoy visiting Iby'iwacu Cultural Village (1.9 miles).