Great place to stay in. The room and restaurant ambience was top notch. The Front Office Staff were amazing, led by their Manager Nicole. Not forgetting the Housekeeping Staff. Sawela team,keep it up. I love I love!
Sawela is a beautiful hotel located on the south lake side of Naivasha.we were honored to celebrate our wedding there on 18th June 2022, which we had booked for 4th December 2021 and postponed due to Omicron. Everything and everyone was fantastic,good food,serene environment,positive staff and love radiated around,i would highly recommend to you planning a destination wedding,George the F&B Manager together with Nicole came in handy and ensured all ran smoothly and it was great to be served by Bernard whose father was my colleague elsewhere,it felt so good to spend time at Sawela, lastly we had a good guide who took us to the Crescent island together with our friends from the US,Sawela thank you. The Munikas.❤️
Nice spacious and clean rooms, bed was very comfortable, (save for the small shower cubicle but the overhead rain shower was a treat) great service all round. The Conference room and location was great and the food was fantastic. Loved the grounds.
The place,the staffs and the product were all perfect. The courtesy call in the evening just to check on whether you are having a fabulous time was awesome. My stay was short BUT yes they can count me as a repeater going forward(God willing)
Great facility with awesome customer services. Team building grounds are well manicured ,green and neat,look like a carpet.👍 Very friendly and professional staff always willing to serve with a smile ,special mention to Nicole,Caleb at the reception,Mosley at the restaurant and room steward who attended my room. We had a wonderful time and evening was the blast as we enjoyed drinks and music at bonfire played by their inhouse Dj .It was refreshing . Overall the ambiance was great and great customer service. Will be back with family.
Excellent customer service at front office.we were welcomed with smiles.Great ambience, well manicured lawns,lots of activities to engage in.Enjoyed everything. The services are excellent and exception. Thanks Sawela
Fabulous place to visit. Friendly staff and great facilities. Quiet and calm atmosphere and good grounds for outdoor activities. You will enjoy the food in a dining area that allows you to appreciate the scenic environment.
Nice place for rest, visit, workshops... with nice welcoming team and full amenities. I really liked and enjoyed my staying at Sawela. The food is also quite well. Recommended place for rest during your vacation.
We had a wonderful experience. Excellent hospitality, very Serene and exotic place to be. Family friendly, awesome customer service, polite staff, and great food. The level of service is incredibly top notch!👌
Visited sawela naivasha after so long and was not impressed.new staff who looked confused,imagine cinema in charge not picking calls and no1 could find him.i mean if u have come for comfort and relaxation and that is missing in the lodge then there's no point going there.the food is not as good as in the other hotels in naivasha.variety less and taste also average.plus no drink per meal given like in lake naivasha resort.hospitality was okay.evrything else was okay.an average kind of experience