I went to the hotel accompanied by family (not teens) lol. From the dining area the view of L. Naivasha is fantastic! it is soooo calming looking out into the water and if your lucky the hippos come to feed. A warm welcome from the guards at the gate to the check in at reception. As we had gone to for a birthday celebratory weekend, everything went without a hitch, Thank you to the Kitchen for the three delicious flavorful cakes and the staff for singing! The children enjoyed swimming, I particularly appreciated the 'sprinkler' pool (I don't know what its called) for the little ones if you, don't want to enter a pool one can relax watching them splash around with no worries. The rooms are clean and comfy, though a little dark. All the amenities worked. I took a moment to spoil myself at the Spa, and got a swedish massage, totally worth it. …
The hotel was good friendly staff members Lydia and Evans at the reception are super amazing really appreciate the two the rooms are clean I would give them 100% This is a place I would highly recommend to anyone THANK YOU LNR FOR MAKING OUR STAY MEMORABLE ❤️
LNR as this is popularly known has been the go-to place for conferencing around the Naivasha area. Pricing is premium level and they deliver on this and at scale, Conference facilities are well appointed and resourced, internet links are stable and Tech support is good. The menu during breaks needs more innovation, good to note they have traditional bites and they provide hot lime, ginger and honey "Dawa" to beat the cold of the region. Stayed in the rooms, and this does not match the class delivered in conferencing. Water
A very beautiful property with animals like antelopes zebras and giraffes roaming in . That gives beautiful photo ops. Lake front is not well maintained. Vegitarian food could be improved as there is great variety in Indian food and it's not restricted to insipid unimaginative cuisine. Hope the new Chef will change it. Pradeep Srivastava
From scenery to hospitality to food variety and taste to rooms everything 1st class.food was superb and wide variety probably the best in naivasha.maintainance of hotel has been fantastic and hippos come out during day at one corner.only problem is the hotel has no heated swimming pool which probably management might now consider.you never get bored here and want to come back everytime.
While visiting their restaurant my wife ordered a bottle of wine with a cost of 2750 Kenyan Shillings (about USD 24). The waiter charged her USD 2750 and when she pointed out the obvious error she asked them to reverse the charge on the credit card and paid for the wine in cash. They told her that they couldn't do this and she had to return the next day and speak with someone in accounting. At significant inconvenience, she did so and was given a form to fill out, which she did. A month later, no refund so we called and emailed and called and emailed, always being told we would get the refund. Two and a half months later, we received USD 2719. Their accounts payment charged us the international transaction fees instead of paying them on their end.
Beautiful falls, the path get’s bit treacherous and slippery, wear decent shoes. Probably 15 mins slow bimble to the falls. Next to the entrance is a lodge with beautiful garden, do not eat food there as it’s just not good, just have drinks and enjoy the view across. There is no resident entry price, either as citizen or tourist rate.
The place is beautiful but service at the restaurant was very slow. I waited 1 hour for my cappuccino and Tiramisu, whereas my friends waited for 2 hours for their plates of chips and underwhelming chicken wings (they tasted as though they were taken from the freezer, deep fried, dipped in Ketchup, and served; the plate of chicken piripiri was literally chicken cubes cooked in lots of chilli and tumeric (it was blunt); the plate of pork chops had a worm; the fish fingers were okay. The waiter was confused, and we had to consistently look for him to remind him about our order. My friend had to go to the bar to get his drink. We were truly dissatisfied by the service and meals.
This is the worst hotel I have ever been to. From check in, no one helped with luggage. Two days now, we have no water in the bathrooms yet the prices charged are for 5 star hotel. Wouldn't recommend it
If you have a corporate event or are passing through Naivasha and need a place to stay over 1 night or want a day trip; then this place is great. This place is not conducive to a getaway to enjoy for a holiday, as compared to some of the other places on the lake. Rooms are very small with one bed (even for 2 ppl) and no view of the lake. Other reviews mention a/c in the rooms, but that is not true. The pool area has no green space and has no shaded areas. The only green space is a small manicured lawn without any gardens. The hotel lobby is sterile and uninviting and there are no other public guest seating areas to hang out if the weather is bad. The property is long and narrow with a very small area of lake access, which is fenced off for safety; therefore very few animals can be seen without a boat ride on the lake for an extra cost. Customer service is okay, but honestly not super impressive. The pool staff is amazing and very helpful. There is a small semi-shaded green space play area for children with slides and swings.…