We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Imperial Hotel Kisumu

#1 of 26 Hotels in Kisumu
Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Imperial Hotel Kisumu
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

212 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 207: English reviews
Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I loved the services provided by the employees, the rooms are very clean and modern. Having safe deposit boxes in the room was a plus for me. Being my first time in Kisumu City the location of the hotel is perfect. What I loved most during my stay was the WiFi it's the best I have used at any htl.... More 

Helpful?
Thank ShuntyZeddy
Sandton, South Africa
Level Contributor
212 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been to Kisumu a few times and I have to admit it felt very unlike a small east African hotel. The staff were excellent, attentive and very helpful. The rooms were modern and had excellent views of Lake Victoria. The food was of an excellent standard and I will definitely stay there again

Helpful?
Thank SZavahir
Nairobi, Kenya
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

During my previous visit to this place i was very disappointed by the type of rooms on offer, but an assurance mail from the General manager gave me hope to visit again. I was really impressed by the changes the rooms look much better and i would mind sleeping there again. As for the other amenities they are also good.... More 

Helpful?
Thank burton o
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We visted this hotel for lunch but we were told it was only on the old hotel. Generally the hotel is clean mordern. Cassandra at the annex reception was exceptional. Surprisingly she's is a homeschool intern who exhibited a high level of proffessionalism. On the other hand Bidco at the old hotel was very helpful. Food was good the chef... More 

Helpful?
2 Thank Jotham B
Durban, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Loved every minute of my stay at the hotel. The staff is extremely helpful and friendly. they made me feel at home. the food at the hotel was divine. my whole experience was 15 out of 10. Cant wait for my next visit.

Review collected in partnership with this hotel

Helpful?
Thank 591ashlynn
Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Since 2004 I have been a guest at the Imperial hotel many times. Me and the ten people who accompanied me on this trip were treated with the excellent care and service. As aways, everything was great!

Review collected in partnership with this hotel

Helpful?
Thank walterh841
Kisii, Kenya
1 review
4 of 5 stars Reviewed 4 weeks ago

Make sure your breakfast is at least self services for customers to make selection for the self on what they want and the quantity to serve for them self. If you allow me i can give an Hotel in Nakuru you may bench mark with for your break fast service. i.e. Merica Hotel in Nakuru..

Review collected in partnership with this hotel

Helpful?
Thank martinmC3283AT
Bath, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I made the mistake of staying in another hotel in Kisumu before finding the Imperial, which is unexpectedly charming and pleasurable. The staff have great attitudes and the whole experience is excellent. I'm hugely looking forward to returning.

Review collected in partnership with this hotel

Helpful?
Thank nigelguyl
Mombasa, Kenya
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2016

This place is great, right at the town center with connection to the places around. The pool closes late so that after work when you get back to the hotel you can have a nice swim late by 10 pm at nig

Helpful?
Thank Gioko A
Mike K, General Manager at Imperial Hotel Kisumu, responded to this review

Dear Guest, Thank you for taking time to review our services. we are committed to guest satisfaction and our team goes an extra mile to meet guest expectation and needs. Our team is delighted to note that your stay at Imperial was enjoyable. Regards More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed June 24, 2016

Great place to stay. I enjoyed my stay, the food was great, the rooms were clean, high internet speed, the cable TV was splendid and clear. The staffs were welcome. The check in and check out took a very short time

Review collected in partnership with this hotel

Helpful?
Thank ochangaerickm
Mike K, General Manager at Imperial Hotel Kisumu, responded to this review

Dear Guest, We are grateful for the time spent to review our services. Our team is happy to note that they were able to make your stay memorable and look forward to hosting you again on your next visit to Kisumu. Regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (25)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (7)
Viewed
View from Room (5)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Room/Suite (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kisumu hotels
0.2 mi away
Imperial Hotel Express
Imperial Hotel Express
#6 of 26 in Kisumu
4.5 of 5 stars 79 reviews
0.1 mi away
Acacia Premier Hotel
Acacia Premier Hotel
#3 of 26 in Kisumu
4.5 of 5 stars 89 reviews
0.8 mi away
Sovereign Hotel
Sovereign Hotel
#5 of 26 in Kisumu
4.0 of 5 stars 92 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Vittoria Suites
Vittoria Suites
#4 of 26 in Kisumu
4.5 of 5 stars 39 reviews
0.0 mi away
Royal City Hotel
Royal City Hotel
#15 of 26 in Kisumu
3.5 of 5 stars 9 reviews
0.1 mi away
Pinecone Hotel
Pinecone Hotel
#7 of 26 in Kisumu
4.5 of 5 stars 6 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Imperial Hotel has played a leading role in Kisumu’s history, and continues to be Kisumu's finest and best-known luxury hotel. As the region's natural choice for quality conscious business and leisure travelers, Imperial Hotel offers personalized services with elegance and style that meets the discerning needs of every individual guest. ... more   less 

Additional Information about Imperial Hotel Kisumu

Address: Off Jomo Kenyatta Highway, Achieng' Oneko Rd., Kisumu 40100, Kenya
Location: Kenya > Nyanza Province > Kisumu
Price Range: $80 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperial Hotel Kisumu 3.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with HRS, Agoda and Booking.com so you can book your Imperial Hotel Kisumu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay