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Imperial Hotel Kisumu

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#1 of 26 Hotels in Kisumu
Certificate of Excellence
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Imperial Hotel Kisumu
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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Chania Town, Greece
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has a colonial fell to it. The staff are fantastic and really helpful. The facilities are reasonable and they served our purpose as we were visiting charity projects and did not want to pay a fortune for our accommodation. I travelled with a friend and felt very safe in the hotel. The food is good and there was... More 

Review collected in partnership with this hotel

Helpful?
Thank SandwichL63
Nairobi
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel for a couple of days with my husband and sons. We all enjoyed our short stay. The rooms are immaculate and the service is great and worth the cost.. Breakfast is also super. The hotel has a guest car park that is quite accessible. The hotel is in the middle of the town center but... More 

Helpful?
Thank Wendy Achieng A
Nairobi
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Imperial Hotel on many occasions the most recent being August 2016. The hotel is situated in a quiet location close to the town center. Rooms are very clean and well laid out and the overall ambience of the hotel is very unique. The staff- from reception, house keeping and restaurant are quite jovial and helpful.... More 

Review collected in partnership with this hotel

Helpful?
Thank 274charleso
Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

For your accommodation,conference,gym,swimming,fun ,a variety of delicious needs in Kisumu town,visit Imperial hotel and you will never regret. Comfort away from home.The services are excellent,very high level of cleanliness and an excellent location-In the heart of Kisumu city.

Review collected in partnership with this hotel

Helpful?
Thank 534maureenm
Kampala, Kampala, Uganda
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

For those of us on constantly on the trot for business, pleasure and leisure Kisumu city has always been at the bottom of the pile in terms of decent hospitality options. Now imagine my horror when I found myself in Kisumu City on the shores on Lake Victoria at 00h00 without prior accomodation plans! but thanks to social media I... More 

Helpful?
Thank Etyang M
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was an awesome hotel. Staff was very great. Food was excellent. Rooms were fantastic. Will stay there again. Thanks to all staff there for making this a great stay. First time staying there with out mission team and will stay again. We had 9 rooms and had no trouble with any of them. Everything was good. Always greeted our... More 

Helpful?
Thank Michele R
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I found THREE cockroaches in my room and had to switch rooms in the middle of the night. I hardly got an apology and nobody helped me with my luggage while switching rooms. While the earlier check in service from the staff was good, this experience killed it for me entirely!!! I could hardly sleep coz all I kept wondering... More 

Helpful?
Thank Azmaira T
Nairobi, Kenya
1 review
4 of 5 stars Reviewed 2 weeks ago

Very friendly and welcoming staff, willing to help. Overall pleasant atmosphere. Nice boiserie in the hall and breakfast room conferring a sort of pleasant "retro" style. Centrally located and easily accessible.

Review collected in partnership with this hotel

Helpful?
Thank M8586CHalessioc
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is well located in the heart of town. It is clean and comfortable for quick business schedules. The wifi is strong and reliable. The rooms gives you the feel of comfort while on business. The staff are friendly and willing to help

Helpful?
Thank tosebe
1 review
3 of 5 stars Reviewed 2 weeks ago

Quiet, average. Indoor pool area shares space with bar and restaurant can be a source of discomfort especially when set up for meals is being done. The pool is cold because there is no direct sunlight and it's not heated

Helpful?
Thank Yumbz V
Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Imperial Hotel has played a leading role in Kisumu’s history, and continues to be Kisumu's finest and best-known luxury hotel. As the region's natural choice for quality conscious business and leisure travelers, Imperial Hotel offers personalized services with elegance and style that meets the discerning needs of every individual guest. ... more   less 

Additional Information about Imperial Hotel Kisumu

Address: Off Jomo Kenyatta Highway, Achieng' Oneko Rd., Kisumu 40100, Kenya
Location: Kenya > Nyanza Province > Kisumu
Price Range: $78 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperial Hotel Kisumu 3.5*
Number of rooms: 70
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