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Imperial Hotel Kisumu

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#1 of 26 Hotels in Kisumu
Certificate of Excellence
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Imperial Hotel Kisumu
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234 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed yesterday NEW

Enjoyed my stay at Imperial Hotel in Kisumu. Good location and nice accommodations. Handy courtyard restaurant serving pizza was appreciated. Knowledgeable about taxis and local market for souvenirs. There was a wedding celebration at the hotel or next door, which we could hear. It was a Saturday night.

Review collected in partnership with this hotel

Helpful?
Thank 684maryg552
San Francisco, California
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here solo while waiting for a friend to arrive and it was great. The hotel was very nice and the service was incredible and all at a very reasonable price-point. Probably my only less-than-stellar review would be of the restaurant, which could use a little revitalization. Still, the two local dishes I tried were pretty good. Overall this is... More 

Helpful?
Thank lll-T-R-A-V-E-L-lll
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

My name is Reverend Kevin Murphy and I coordinated (along with our in country travel agent John Ndegwa of Aramati Safaris), a team of 39 persons who spent two weeks in Kenya. We spent four nights at the Imperial Hotel. The accommodations were nice and clean. The staff was friendly and professional. We look forward to returning on our next... More 

Review collected in partnership with this hotel

Helpful?
Thank kevinhoseam
Nairobi, Kenya
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Dare need for renovations in the rooms, hope the management is taking note for the new kids in the hospitality industry who are pushing away the traditional hotels like the imperial which once was the pride of kisumu. please give it a face lit. standard breakfast nothing out of the ordinary......"the wow factor" missing. its location is fantastic, WIFI nothing... More 

Helpful?
Thank adudaliz
Nairobi, Kenya
Level Contributor
10 reviews
10 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel to be in Kisumu. I hold meetings here frequently including breakfast meetings. The staff are friendly and professional. The beds are comfortable and clean. There is adequate security in the building. Customer database always well maintained

Helpful?
Thank Victor R
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The staff are very friendly and professional. However, I did not like the room I was checked in. I have slept in Imperial before and it was ok but this time I did not like the rooms. I was checked in in a small room with very tiny beds, the bathroom was not very clean (to make it worse it... More 

Helpful?
Thank Lydia A
Nairobi, Kenya
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

It is a good hotel. The food is very good and the staff are good. Some rooms may need some renovations though. Rooms on second floor are superior and more comfortable. The WIFI is not as good. It is convenient.

Review collected in partnership with this hotel

Helpful?
Thank Njugi
Sonning
Level Contributor
125 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a 2-day conference and Board Meeting at the Imperial. It was well-organised and enjoyable. Reception was quite friendly and efficient. The rooms were a good size, with [not over-effective] air conditioning and mosquito nets. Reasonably quite, for central Kisumu. Breakfast and lunch were both very acceptable. Service was generally good.

Helpful?
Thank spanner48
Chania Town, Greece
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has a colonial fell to it. The staff are fantastic and really helpful. The facilities are reasonable and they served our purpose as we were visiting charity projects and did not want to pay a fortune for our accommodation. I travelled with a friend and felt very safe in the hotel. The food is good and there was... More 

Review collected in partnership with this hotel

Helpful?
Thank SandwichL63
Nairobi
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed August 26, 2016

I stayed in this hotel for a couple of days with my husband and sons. We all enjoyed our short stay. The rooms are immaculate and the service is great and worth the cost.. Breakfast is also super. The hotel has a guest car park that is quite accessible. The hotel is in the middle of the town center but... More 

Helpful?
Thank Wendy Achieng A
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Imperial Hotel has played a leading role in Kisumu’s history, and continues to be Kisumu's finest and best-known luxury hotel. As the region's natural choice for quality conscious business and leisure travelers, Imperial Hotel offers personalized services with elegance and style that meets the discerning needs of every individual guest. ... more   less 

Additional Information about Imperial Hotel Kisumu

Address: Off Jomo Kenyatta Highway, Achieng' Oneko Rd., Kisumu 40100, Kenya
Location: Kenya > Nyanza Province > Kisumu
Price Range: $97 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperial Hotel Kisumu 3.5*
Number of rooms: 70
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