Sovereign Hotel
Lolwe Drive, off Aput Road, opp. Nyanza Club, Milimani, Kisumu 40100 Kenya
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Avg. $105 /night, 10/10 - 10/11
$118
per night
$108
per night
$97
per night
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About
4.5
#6 of 36 hotels in KisumuLocation
4.5
Cleanliness
4.7
Service
4.4
Value
4.0
Overview Sovereign Hotel is an upmarket boutique hotel, offering unprecedented service and luxury on the lake shores of Kisumu. It is located in the leafy and peacefully Milimani area, only a stone's throw away from the centre to town. By providing great service, serving exciting culinary delights and offering wellness and fitness choices, our guests are treated to a complete hospitality experience. Accommodation We have 35 luxury suites. We offer single, twin and executive luxury suites. All suites are elegantly decorated and equipped with all modern amenities such as DSTV flat screen TV, AC and minibar. The suites come with high speed Wi-Fi and Satellite TV. Each suite has a floor area of at least 44 sq. and includes a lounge, an office space and a small balcony. The bathrooms are very clean and are fitted with rain showers and vanity mirrors amongst other amenities. Gastronomy The dining experience is top-priority at Sovereign Hotel. Maestro, our restaurant at the Sovereign Hotel, serves up an eclectic menu, encompassing several world class cuisines like French, Italian and Indian. We also have a Japanese cuisine where our guests can choose between teppanyaki, cooked live on the hot plate, and freshly prepared sushi. Our extensive wine list offers wine to complement every meal. The Legends Bar & Lounge is an atmospheric cocktail bar, with a jazz-age feel. A wide variety of cocktails, wines and spirits is on offer here. Kick back and relax while allowing the lake breeze and the lake view to soothe your senses. Café Caprice serves quality coffees and teas as well as delicious pastries and breads, freshly baked in our in-house bakery. Wellness & Health Chill and relax while lounging on the sunbeds, or at the covered terrace overlooking the pool and garden. The health club consists of a 12 meter long swimming pool and a mini spa; consisting of a steam room and a beauty and massage room. Time spent here is a sure recipe for relaxation and rejuvenation. Events & Conferencing Our conference and banqueting facilities can host a variety of events equipped with state of the art facilities. Both indoor and outdoor venues are available, for up to 150 people. The gardens and the swimming pool are perfect for informal joyous occasions. For meetings, our executive Chambers boardroom is perfectly suited. Conferences, weddings and formal events can be accommodated in the Hibiscus Hall, seating 150 people. Our specialized events team is on hand to help you organize your event. We welcome you to come and experience what Sovereign Hotel has to offer! Apartments The apartments are tastefully furnished, with attention to details, modern colors, designer lighting and high quality accessories. Located in Milimani, perfect for those looking for a functional and high standard accommodation. They are stylish one bedroom apartments and are approximately 45m2 and can comfortably accommodate up to 2 people. The rooms are located 200 meters from Sovereign Hotel. The house they are built in has a beautiful rooftop terrace for scenic views and incredible sunsets of which guests will have access to. The house is hi-tech, including a state of the art lighting system and high speed WI-FI internet. The design is characterized by the English aristocracy with rigorous use of materials, such as mahogany wood in contrast with the light elements used on the walls. The fully furnished apartments come equipped will all the necessary amenities. From king size bed with en-suite bathroom, LED flat screen TV, a dining area with table and chairs, fully equipped kitchen complete with cutlery and crockery and the living room with comfortable lounging sofas and chairs. There is access to a common lounge and veranda facing the lake with a long garden. All utility bills, security, cleaning services and laundry services (bed linen but not personal laundry) are part of the incredible offer! Included is also access to Sovereign Hotel to enjoy free swimming and the option of being able to enroll in a membership program which gives you discounts on accommodation and F&B. The strategic position will allow you to easily walk to all major points of tourist and business interest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness / spa locker rooms
Pool
Free breakfast
Bicycle rental
Boating
Kids stay free
Secured parking
Wifi
Sauna
Pool / beach towels
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Hiking
Squash
Darts
Fishing
Karaoke
Squash offsite
Table tennis
Tennis court offsite
Walking tours
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Mosquito net
Newspaper
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Romantic
Languages Spoken
English, French, Dutch, Polish and 1 more
Location
Lolwe Drive, off Aput Road, opp. Nyanza Club, Milimani, Kisumu 40100 Kenya
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
17 Restaurants
within 0.75 miles
213Reviews5Q+A59Room tips
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Detailed Reviews
We scrambled to find a new hotel for our party of 7 needing three rooms for three nights after our original hotel in Kisumu canceled on us. WOW — were we glad to take a fellow traveler’s advice and book at the Sovereign. The most lovely and helpful staff in every part of the hotel. The rooms are richly appointed with extra sitting areas and all the amenities you need. We had a garden view and others had a pool view—all were very nice. The breakfast buffet offered a large assortment of hot and cold items as well as eggs/omelets prepared as you like. There’s coffee service in your room, too. Dinner was very good each night as well. When we had an early departure for a long drive into Uganda, the staff packed up breakfast and gave us a case of water to take on our journey. I couldn’t have been more pleased that our stay in Kisimu included the Soverign hotel.
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: Rooms on the top floor at the front of the hotel have a view of Lake Victoria.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safari08402075891, Guest Relations Manager at Sovereign Hotel
Responded Feb 13, 2020
Hi Trinity, Sovereign always strives to make each guest experience as pleasant and most memorable as ever. It was our pleasure to have accommodated and served you during your stay in Kisumu. We are delighted that you enjoyed all the services we offer and for spending time with us, we now know Sovereign will be your home away from home whenever you come to Kisumu. Thank you very much for the lovely reviews, we are very much looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A beautiful place in a cool and calm setting. With the beautiful surrounding trees overlooking the balcony and complementing the lakeside breeze, You just need to open the large glass windows while leaving the meshed component closed to enjoy the cool natural breeze without worrying about mosquitoes and other bugs coming into the spacious room. You’ll also be surely joining in the world’s conservation efforts by sparing the A/C and saving power.
Great dining experience though on some slow days the waiters also tend to 'shut' down and drag themselves. I however commend the excellent service received from Concillia and Solomon on various days during my stay. Always on toes and with pen and paper at hand to ensure they get the customer orders just right
Appreciating Benta from the housekeeping department also for enlightening me of the seemingly unwritten rule that the 'naive' me was ignorant about - I closed the door behind us as she brought in the laundry but she made me aware that in such instances it should always remain open until the attending staff leaves.
Getting a copy of the Nation Newspaper under the door daily together with The Business Daily on Weekdays was especially a pleasant first for me...
Great dining experience though on some slow days the waiters also tend to 'shut' down and drag themselves. I however commend the excellent service received from Concillia and Solomon on various days during my stay. Always on toes and with pen and paper at hand to ensure they get the customer orders just right
Appreciating Benta from the housekeeping department also for enlightening me of the seemingly unwritten rule that the 'naive' me was ignorant about - I closed the door behind us as she brought in the laundry but she made me aware that in such instances it should always remain open until the attending staff leaves.
Getting a copy of the Nation Newspaper under the door daily together with The Business Daily on Weekdays was especially a pleasant first for me...
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Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safari08402075891, Guest Relations Manager at Sovereign Hotel
Responded Mar 23, 2020
Hi Simon, It was an absolute pleasure to accommodate you at Sovereign. We always strive to make each of our guests’ stay as memorable and enjoyable as possible and we are delighted that you had an amazing experience with us. Thank you very much for the wonderful reviews!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service is excellent; the hotel is very clean; the surrounding is quiet and peaceful. The frontage hotel rooms have a beautiful view of Lake Victoria.
The food was super, especially the wet fried fish and local greens.
The food was super, especially the wet fried fish and local greens.
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Date of stay: February 2020Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: Rooms at the front on the 1st floor have excellent view of Lake Victoria
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safari08402075891, Guest Relations Manager at Sovereign Hotel
Responded Feb 13, 2020
Hi George It was our pleasure to have accommodated and served you during your stay in Kisumu, Sovereign always goes the extra mile to ensure our guests are very well catered for and we are delighted you enjoyed your stay with us. Besides the delicious wet fried fish, more tantalizing and appetizing gourmet dishes await you on your next visit. Thank you for the wonderful reviews and looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our second time back at the hotel having been there in January. we love the location as it is near a Mall and the generally serene area is great for an evening walk. It's quiet at night.
However we didn't get as good service this second time. The hotel needs overall improvement. One feels that management has settled and is too comfortable with the way things are, despite competition from other hotels, yet the facility has great promise.
the bathroom sink was old and didn't drain water easily so we had to get creative to prop the stopper to get water out. it was hard to regulate hot/cold water from shower. The bathroom needs an overall touch up. Otherwise the sleeping area is comfy and welcoming, and one gets good sleep quality.
On check-in, the receptionist didn't brief us about meal times or check in/out times. we had to ask for tea/coffee facilities to be brought to the room and the housekeeper brought only one coffee sachet whereas we were two people in the room. No creamer for the tea/coffee was provided. On check out the receptionist didn't give us a receipt despite saying she would (as we were going back to the room after we cleared the payment, she promised to give us the receipt as we left. we forgot to ask for it when we handed over the key. but having promised us, she should have given it to us).
one felt that the staff, though friendly, were going through the motions. However Alfred, the waiter in the restaurant, was very pleasant and enthusiastic. the security team is friendly and welcoming.
In short, it will be hard to come back a third time when there are other options in Kisumu. we fear a third experience will be far worse given that our second stay was not as good as the first one...things getting worse? We didn't get value for our money!
However we didn't get as good service this second time. The hotel needs overall improvement. One feels that management has settled and is too comfortable with the way things are, despite competition from other hotels, yet the facility has great promise.
the bathroom sink was old and didn't drain water easily so we had to get creative to prop the stopper to get water out. it was hard to regulate hot/cold water from shower. The bathroom needs an overall touch up. Otherwise the sleeping area is comfy and welcoming, and one gets good sleep quality.
On check-in, the receptionist didn't brief us about meal times or check in/out times. we had to ask for tea/coffee facilities to be brought to the room and the housekeeper brought only one coffee sachet whereas we were two people in the room. No creamer for the tea/coffee was provided. On check out the receptionist didn't give us a receipt despite saying she would (as we were going back to the room after we cleared the payment, she promised to give us the receipt as we left. we forgot to ask for it when we handed over the key. but having promised us, she should have given it to us).
one felt that the staff, though friendly, were going through the motions. However Alfred, the waiter in the restaurant, was very pleasant and enthusiastic. the security team is friendly and welcoming.
In short, it will be hard to come back a third time when there are other options in Kisumu. we fear a third experience will be far worse given that our second stay was not as good as the first one...things getting worse? We didn't get value for our money!
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elizabeth Odhiambo, Guest Services / Front Office at Sovereign Hotel
Responded Aug 24, 2022
Hi Agatha Thank you for your reviews, we always strive to ensure our guests have wonderful stays with us and feedback like these is what helps us improve and maintain our high standards. We regret to have not given you a memorable and enjoyable stay but have taken all into account and will ensure action is taken. We hope to get the chance to host you again and provide us with a chance to have you experience first class service that Sovereign is well acclaimed for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic place to be. It deserves 1000 stars!
Starting from the front office when you check in, you immediately feel like home.Food is always fresh, the rooms are big enough and there's free fast WiFi. The swimming pool is ever clean. Perfect place for a family vacation.
Starting from the front office when you check in, you immediately feel like home.Food is always fresh, the rooms are big enough and there's free fast WiFi. The swimming pool is ever clean. Perfect place for a family vacation.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elizabeth Odhiambo, Guest Services / Front Office at Sovereign Hotel
Responded Aug 14, 2023
Hi Rukia We had an amazing time with you and the family during your stay with us, it was our utmost pleasure to host you and we are so glad you enjoyed our facility and services. Thank you very much for the wonderful reviews, we will keep on striving to ensure all our guests have the most wonderful and memorable experience during their stay in Sovereign. We miss the family dearly and look forward to hosting you again in the short future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The team at the Sovereign Hotel was very welcoming and supportive when I visited for a business trip January 31 - February 2, 2023. The front desk staff and manager made sure I had everything I needed for my business meetings in the hotel, and in the restaurant staff member Celine Atieno Khabahka was exceptionally attentive. She remembered from one day to the next just how I liked my breakfast cappuccino and she and other team members made sure my meeting room was always stocked with water bottles or they served coffee on request for me and my business guests. It was a truly warm welcome to Kisumu!
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Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Service
Room Tip: Be sure your room faces the lake and open the sliding doors for a wonderful cross breeze that...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elizabeth Odhiambo, Guest Services / Front Office at Sovereign Hotel
Responded Feb 24, 2023
Dear Mr Wallack Many thanks for the wonderful reviews. It was our utmost pleasure to host you in Sovereign and we are glad you enjoyed your stay with us and our exceptional services. Looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved the warm reception right from the security guards at the entrance. Bruce was very kind and professional, he ushered me and made sure I was well settled.
The roms are heavenly, very homely, you can't go wrong!
Gordon the waiter, was very warm as well. All the staff in general, they would smile at you on the corridors, with a warm greeting.
I liked the pool setting, very private not like usual hotels where most pools are located at the hearts of restaurant.
Hope to be back someday.
The roms are heavenly, very homely, you can't go wrong!
Gordon the waiter, was very warm as well. All the staff in general, they would smile at you on the corridors, with a warm greeting.
I liked the pool setting, very private not like usual hotels where most pools are located at the hearts of restaurant.
Hope to be back someday.
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elizabeth Odhiambo, Guest Services / Front Office at Sovereign Hotel
Responded May 2, 2022
The Sovereign family strives to ensure our guests have the most enjoyable and memorable experience during their stay. It was our utmost pleasure to host you and are delighted you enjoyed the services we have to offer. Thank you so much for the lovely reviews and 5* rating. We are very much looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Incredibly friendly staff that makes you feel taken care of, great food, very clean and well maintained and secure environment. We stayed here while visiting Kisumu and also used this venue for working on a group project. They made it easy for us from reservation to check out. Our research team was very happy with the conference room, food and tea/coffee.
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Date of stay: September 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Ask for the upstairs conference room with a view of the lake. The 2nd floor rooms overlooking the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elizabeth Odhiambo, Guest Services / Front Office at Sovereign Hotel
Responded Nov 4, 2022
It was our utmost pleasure to host you in Sovereign and are so glad you enjoyed your stay with us. Thank you very much for the wonderful reviews. We sincerely hope to get the chance to host you and the team again in the short future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was there on Wednesday January 11, 2023. I have been a customer since 2018. The manager was very mean and nasty to me. He expected me to pay extra for someone coming to visit me and welcome me to Kisumu. The guest stayed for less than an hour in the day time. The manager didn't want to listen to me,even though I have beeen to the hotel many times and have had guests with no charge. Instead he yelled at me in front of everyone and told me never to come back. I have been going to this hotel since 2018 and was very disappointed that this man would talk to a customer like that, especially for such an expensive hotel. Maybe the manager did not respect me becasue I am a black man like all of his staff and he is a European. Whoever the owner is should investigate this mamanger's treatment of guests.
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Expensive hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Got a room with a view of the lake... Awesome.
Check in was swift, service was great and the room was great!!! Location...great! Quality of sleep Great!
They just need to fix the fixture that holds the shower otherwise everytime I showered had create a mess and hold the shower head.
TV needs to have a differnt wall mounting to enable one to watch from the bed.
Hotel is very clean and well kept.
Unfortunately I did not spend so much time at teh property but I will definitely return soon.
Check in was swift, service was great and the room was great!!! Location...great! Quality of sleep Great!
They just need to fix the fixture that holds the shower otherwise everytime I showered had create a mess and hold the shower head.
TV needs to have a differnt wall mounting to enable one to watch from the bed.
Hotel is very clean and well kept.
Unfortunately I did not spend so much time at teh property but I will definitely return soon.
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Date of stay: August 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elizabeth Odhiambo, Guest Services / Front Office at Sovereign Hotel
Responded Dec 5, 2021
It was our utmost pleasure to host you in Sovereign, we are glad you enjoyed your time with us and the services we offer. Looking forward to you next visit. Wishing you a wonderful & merry Christmas!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Expect to be scrutinized. They do not want other than the guest who paid to be in the room. However, I have had friends visit. If you take her to the Dining Room, you will have to pay for the full cost of her meal
Hi Nelly, I will forward your request to the Sovereign Hotel team.
I would suggest that you direct the question directly at the hotel on their website.
I was there with two kids 4 and 7 years they charged me Kshs.13000. A lovely place with spacious rooms.
Hi Polyne,
Thank you for your enquiry. Please contact us on phone on 0723-973888 or 057-2022895. Unfortunately we are not allowed to by tripadvisor to give out our email, but you can find us on facebook as well.
Looking forward to hearing from you.
Kind regards,
Irene
"The AC is not very effective in cooling the room during hot weather. Ask for a portable fan if possible"Read full review
"Be sure your room faces the lake and open the sliding doors for a wonderful cross breeze that cuts the local heat naturally and well!"Read full review
"Ask for the upstairs conference room with a view of the lake. The 2nd floor rooms overlooking the garden area are also ideal:) "Read full review
"Rooms on the upper level especially those with a good view of Lake Victoria would be ideal."Read full review
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PRICE RANGE
$135 - $144 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNyanza ProvinceKisumu
NUMBER OF ROOMS
35
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Sovereign Hotel
Which popular attractions are close to Sovereign Hotel?
Nearby attractions include Kisumu Impala Sanctuary (0.3 miles), Dunga Bay (0.6 miles), and The West End Shopping Mall, Kisumu (0.5 miles).
What are some of the property amenities at Sovereign Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sovereign Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sovereign Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sovereign Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Sovereign Hotel?
Conveniently located restaurants include Nairobi Java House, Acacia, and Kisumu Yacht Club.
Are there opportunities to exercise at Sovereign Hotel?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness center during their stay.
Does Sovereign Hotel have airport transportation?
Yes, Sovereign Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sovereign Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sovereign Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sovereign Hotel?
The staff speaks multiple languages, including English, French, Polish, Dutch, and Swahili.