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Kisumu Hotel

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Kisumu Hotel
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 10, 2016 via mobile

The hotel room was clean, spacious and reasonably affordable. The decor is rather dated and we struggled a bit with the shower as it wasn't getting hot. The location was good for proximity to Lwangni, Kiboko Bay, Dunga Beach and such... The parking (we drove) was ample and safe.

Helpful?
Thank kananu m
Kisumu H, Guest Relations Manager at Kisumu Hotel, responded to this review

Dear Guest, We appreciate that you chose to stay with us and found time to file this review. Thank you for the compliments regarding room cleanliness and spaciousness as well as accessible location. We apologize that the shower wasn't getting as hot but we have surely noted it and are reviewing the effectiveness of the hot water system in totality.... More 

Nairobi Region, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 29, 2015

Nasty experience. Dirty water in taps, unruly crowds criss-crossing near sleeping quarters. Security risk. Average food. The management was well aware of the issue but did nothing. Nice breakfast though

Helpful?
1 Thank Robert M

Travelers are raving about these Kisumu hotels

4 of 5 stars
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Nairobi, Kenya
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed October 16, 2015

Just about everything at the Kisumu Hotel is worn out, from the plumbing to the air conditioning and the televisions, from the crockery to the curtains. The staff are a mixture of wonderful and amateurish: now you're served by the former, now by the latter. At least the location is very central.

Helpful?
Thank Michael E
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 22, 2015 via mobile

A spacious hotel in heart of Kisumu CBD. It got a great pool which gives you nice breeze. Unfortunately management needs to up their game. Check in was average taking over twenty minutes where the two persons at reception discussed something in their mother tongue. When I was ready to dip into bath tub I realized I did not have... More 

Helpful?
Thank Tito K
Nairobi, Kenya
Level Contributor
8 reviews
5 hotel reviews
2 of 5 stars Reviewed June 21, 2015

Poor service. People attending to us hardly put on a smile. The rooms looked liked they were from the 1980s with worn out furniture. Rusty shower equipment. Pathetic range and quality of food for breakfast. Noise from bodabodas and tuktuks just outside the street made sleeping difficult. Poor lighting in the corridors. Only thing that was good was the WiFi... More 

Helpful?
Thank WasabiDeez
Kisumu, Kenya
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 18, 2015

I have been in and out of Kisumu Hotel on several occasions, mostly attending workshops and seminars. The hotel is too just ordinary and does not fit the pricing. My room was large but was located next to the maintenance department so i requested for a room change. The other room assigned to me had discolored water and the heater... More 

Helpful?
Thank Elvis O
Nairobi, Kenya
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 1, 2015

Hotel is an old colonial hotel perched in the middle of Kisumu City in Western Kenya. The hotel is located in a good place, right in the center of town yet exclusive. The rooms are average in comparison to those in smaller hotels within the town. I usually stay here in my visits but occasionally have been let down by... More 

Helpful?
Thank Herbert D
Kisumu H, Manager at Kisumu Hotel, responded to this review

Dear Herbert, Thank you for frequently staying with us, complimenting where we have met your expectations and letting us know where to improve. We take much exception to concerns over cold water and air-conditioning and are addressing them. Karibu! More 

nairobi
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 28, 2015

Great location and big rooms but that is it. No energy at all from the staff. The wall to wall carpet in the rooms is no good and has stains all over, musty smelling rooms. Not at all inviting to stay after a hard days job in the heat.

Helpful?
Thank wanjugu
Kisumu H, Manager at Kisumu Hotel, responded to this review

Thank you for this review. We appreciate the compliments as we do the concerns regarding the carpeted room you stayed in. We have replaced carpets with alternate flooring in all except VIP rooms due to the hot climes in Kisumu. When you next visit, I assure it will be a lot more memorable! More 

Nairobi, Kenya
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 22, 2014

My wife and I stayed at this hotel on 13 December 2014. Having stayed here several times before, we enjoy the functionality and accessibility of this hotel to every corner of Kisumu and the airport at a very decent cost of USD 70 for a standard double room with ample secure parking. Also sandwiched between 2 trendy malls. Good and... More 

Helpful?
Thank Daniel J
Manager K, General Manager at Kisumu Hotel, responded to this review

Dear Daniel, We are extremely glad that you chose to stay with us while in Kisumu. Your feedback has been very helpful; good to know that you did enjoy your stay. We are looking to refurbish, this year, to give our guests a more current feel while retaining our very rich history dating to the 1950s. Perhaps when you visit... More 

Amsterdam, The Netherlands
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 27, 2014

I stayed in the Kisumu Hotel (Maseno University) for two nights during a workshop with Kenyan partners held in the same hotel. I found the staff to be very friendly and the hotel to be quite good. The rooms were small but clean, with good mosquito netting above the bed. The mattress was quite hard, but I like that. The... More 

Helpful?
Thank Boris J
Manager K, General Manager at Kisumu Hotel, responded to this review

Dear Boris, Thanks very much for taking time to review. Your choosing to stay with us was an honor. We are therefore very pleased to know that you enjoyed your stay. Much as friendly staff, clean rooms, working ACs, and sparkling swimming pool, among others, are indeed expected, it immensely pleases us to know that we actually met your expectations.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Deluxe affordable accommodation. Kisumu Guest House is a deluxe four bedroom hotel in Kisumu Kenya based in a quiet residential setting with no commercial appearance, making you feel at home. Rated as deluxe accommodation the bed and breakfast hotel is in a residential style accommodation in a secure gated community offering up to four en-suite double rooms, one of which is a superior room with a bathtub and TV etc. Amongst other benefits you will enjoy: Free Breakfast, Fitted Kitchen, Communal Lounge, Digital TV, Free use of PC with Internet, Fridge, Garden & excellent Security. ... more   less 

Additional Information about Kisumu Hotel

Address: Jomo Kenyatta Highway | Milimani, Kisumu 40100 GPO, Kenya
Location: Kenya > Nyanza Province > Kisumu
Price Range: $83 - $91 (Based on Average Rates for a Standard Room)
Number of rooms: 80
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