This resort is 1st class! The staff, the rooms, the food, everything! You must stay here if you are in Kisumu. Plan your conference here. They are extremely accommodating to all requests. Have your meal poolside for a relaxing atmosphere!
We had never been to Ciala Resort but it had been recommended to us by a couple of friends and we were not disappointed. The rooms are big and well maintained and the food was good. The grounds were well kept, too. On the negative side, they do not have any connecting rooms which was a hassle for us since we were travelling with our kids. We looked our keys in the rooms a couple of times. Also, the activities (other than swimming) are geared towards young children (below 7), so older kids may get a bit bored
Location needs a vehicle to get to as it is about 25kms from Kisumu City, but once there, it is definitely worth the journey! The hotel boasts beautiful views of the Moragoli Hills, and itself sits on lush beautiful manicured gardens. Hotel has all the comforts one would need in a luxurious country hotel including a pool, games areas etc. The service is really good, polite and helpful!
Excellent place. Rooms are well appointed. Saw one conference room which is so well done, I was told there are others. The dining spaces are so well placed. This is a master piece, well done. Will visit again. Linda was very kind to show me around. Keep up the standard.
We really enjoyed our short stay at Ciala Resort. All thé staff are very courteous and helpful. Thé rooms were well appointed with anything we needes including a smart TV. We had dinner at thé resort and it was excellent. Breakfast was also very good.
We had a great time at your lodge, and had a very successful Team Building on your open grounds which was vast enough for our team. The accommodation rooms were out of the world and very comfortable. The meals were really nice not to forget the hospitality from the Restaurant staff and guest relations lady who was very kind. We shall definitely recommend Ciala Resort .
I had an amazing time in Ciala hotel, visited from England. The hotel was beautiful and very clean. The staff are so nice and helpful, especially at the restaurant. And the breakfast was very delicious.
Very good service. Clean rooms and the best breakfast I've had around. The staff are also polite and very hand at resolving issues. Shout out to Shalmith and Calvin at the restaurant. The view of the hills is also very scenic.
What a beautiful place. The food here is to die for. And above all, was the costumer service. Our helper Lesley, she was one of a kind. She was stellar in every way. My wife and I say a big thank you to her.
Have stayed here for 5days occupying room 201,the staff of this hotel are wonderful! Especially VICTOR,RANDA,ROBAI AND RODGERS, KATHLEEN and the chef who made our breakfast last day was awesome! Can't forget the supervisor Tony and the Receptionist of the second day of our convening! God bless these wonderful souls! Will really miss CIALA hotel! The management are awesome, there meals are exotic very fresh,there conferences are like wow! Norah who took care of our conference facility from 12th _16th were very welcoming! From gate to the room ,you're recieved like a queen or a king! GOD BLESS CIALA! THIS IS A PLACE TO BE