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Golden Tulip Kumasi City

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Golden Tulip Kumasi City
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219 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Copenhagen, Denmark
Reviewed 5 days ago NEW

Despite having booked in advance we did not Get our rooms till after 6 pm and even Then rooms were lacking the basics. A false firealarm woke us at 2am. To top it all, the internet and wireless were not working and this caused us a lot of stress. We booked Golden Tulip expecting everything to be working, however this...

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Helpful?
Thank Charlotteashanti
San luis obispo, California, United States
Reviewed 1 week ago via mobile

Kumasi isn't bustling with a ton of nice hotels... pretty much 1 or 2 to be quite honest. The Golden Tulip is the best option as it's clean, somewhat updated, decent food options and a very nice staff. The es was probably the hardest bed I've ever slept in and caused three straight nights of miserable sleep. The bar/lounge was...

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Helpful?
Thank TPM805
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, First of all, i would like to thank you for taking time to share your comments with us. Please accept our apology for the unpleasant experience you faced with the service experience. We appreciate the magnitude of the situation as reported and can assure you that measures will be put in place to ensure that these service lapses...

brussels
Reviewed 1 week ago

Never again !! is not a hotel for business. Swimming pool crowed by locals. No service at pool, and if you ask something you have to wait for a long time. Excuses all over. Internet > catastrophic !! Got still with old code system, they kick you of every 5min. Breakfast, if you are not one of the first, half...

Review collected in partnership with Golden Tulip Hotels
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Thank jp1360
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for taking time to review your stay with us , we really appreciate the feedback and sincerely apologize for the unpleasant experience. Management has taken a critical look at your feedback and consequently, pragmatic measures have been put in place to ensure that our guest satisfaction is our priority. The issue of internet connectivity has been...

Trezzo sull'Adda, Italy
Reviewed 1 week ago

The hotel is not bad even if you can see that it is old, it is well maintained. The rooms are clean and neat, good quality sleep and almost everything that you need inside. I was wonder just about 1 thing, why if they have a space for a mini bar inside the furniture, they are keeping it outside on...

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Helpful?
Thank Marco C
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Marco, Thank you for your candid feedback to the hotel. We sincerely apologize for the unpleasant experience and any associate discomfort that it might have caused. Your comments on our food quality and staff inattentiveness have been taken up seriously for redress. We guarantee that this will not happen again and to ensure this, management is embarking on an...

Kirkland, Washington
Reviewed 2 weeks ago

On a last minute change of plan the front desk were great, providing rooms at a . fair price. Room standard was good. Shame that the bar staff don't seem to work to the same efficiency level as the rest of the hotel. Slow service with food arriving cold! Even though the dissatisfaction was mentioned nothing was done! Would appreciate...

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Helpful?
Thank antheajames
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear James, Thank you for taking time to review your stay at our property, we really appreciate your feedback. Your commendation on the great service provided by the Front Office as well as the service lapse at the Bar are all well noted. Management has taken up the service lapse at the bar seriously and i can assure you that...

Reviewed 3 weeks ago via mobile

I have stayed here in the past but it has been some time. Lots already posted, so I'll keep it short. The service staff is very friendly and capable. I stayed in the rear block "standard" room which was about $40 less per night that the main building. If I was hanging out at the hotel much during the day...

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Helpful?
Thank AgricTraveler1
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you very much for staying at The Golden Tulip Kumasi city hotel and for taking the time to share your experience with the TripAdvisor community. We appreciate your commendation on our staff friendliness and service capabilities. At The Golden Tulip Kumasi City Hotel we strive to deliver outstanding and personalized customer service, and our staff are our...

Lexington, Kentucky
Reviewed March 2, 2017

This is a clean, attractive hotel with nice sized rooms containing the usual amenities you would expect at t Golden Tulip. We liked the staff - they appeared to be well trained - they were always friendly and went out of their way to be helpful. The restaurant is well run and the food is good. The hotel is centrally...

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2Thank RJBKY
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, First of all, I would like to thank you for taking time to share your comments with us. We are extremely happy that you enjoyed your stay and thank you for the positive comments on the cleanliness and size of our rooms as well as our staff friendliness and helpfulness. At the Golden Tulip Kumasi City it is...

Accra, Ghana
Reviewed February 5, 2017

As usual the best Hotel in Kumasi. It's always my pleasure be guest at Golden Tulip Kumasi. Excellent service, excellent food and drinks, especially for breakfast. I give you the best rate fo everything as highlighted below because Am going to choose you for all my visit in Kumasi or Accra. Thank you for your high quality services.

Review collected in partnership with Golden Tulip Hotels
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Thank enricocasari
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comments on Air Condition. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

Busia
Reviewed February 3, 2017

Golden Tulip appear to maintain the same services and ambiance for a long time, that is a bit worrying. For the amount spent per night could improve on the rooms a bit. Add some homeliness to the rooms at least.

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Helpful?
Thank Cta P
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback to the hotel, we really appreciate your comment on our service and would like to assure you that alot of changes have been improvised in our service delivery. Thank you Gabriel Owusu (Guest Services Manager)

Reviewed January 27, 2017 via mobile

Very unimpressive hotel which self-describes as a luxurious "first class business hotel" and charges prices to match. Pros: friendly staff; pool area is lovely; food is not bad. Cons: the rooms; the weird smell in the hallways; the non-existent wifi; the inefficiency of checkin; drink prices. To paint a picture of what your experience might be like, should you stay...

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Helpful?
Thank ladyjayne11
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback to the hotel, we really appreciate your comments on the defects realised during your stay. Management is looking into it and i assure you that measures have been put in place to ensure our guest stays are pleasant. Thank you Gabriel Owusu (Guest Services Manager)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Golden Tulip Kumasi City

Address: Rain Tree Road, Kumasi, Ghana
Location: Ghana > Ashanti Region > Kumasi
Price Range: $160 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Kumasi City 4*
Number of rooms: 160
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Also Known As:
Golden Tulip Kumasi City Hotel Kumasi
Kumasi Golden Tulip
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Questions & Answers

Here's what travelers have asked, with answers from Golden Tulip Kumasi City staff and other travelers.
5 questions
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Questions? Get answers from Golden Tulip Kumasi City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose rooms overlooking the swimming pool (just beneath the pool)”
balehn, Feb 3, 2017 | Read review
“best block is the main storey.”
delalid2015, Jan 23, 2017 | Read review
“Rooms cover many different areas”
njeri, Dec 28, 2016 | Read review
“Always go for rooms on the 3rd floor up!”
The_Oj1, Dec 6, 2016 | Read review
“Avoid this place if you can!”
jacek553, Nov 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question