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Hampton Inn Jonesboro

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Hampton Inn Jonesboro
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269 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Perrysburg, Ohio
Reviewed 1 week ago

HH member. We made reservations for 3 rooms for 4 nights. 2 weeks in advance. One was for a ADA handicap room. I am in a wheel chair and require a handicap room. When we made the reservation we were told that the rooms with a roll in shower were under renovation but they had an ADA room with a...

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Helpful?
Thank Tom F
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear Tom F - Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, Arkansas. At Hampton by Hilton Jonesboro, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It...

Plainfield, Indiana
HOTEL’S FAVORITE REVIEW
Reviewed February 14, 2017

I had a fast, easy check-in. Very clean room. Breakfast was not a huge buffet, but very good and served early. There was a little something different each day to avoid boredom. All the staff was very nice and helpful. I used the Internet for my job and the comp service was just fine. The location was fair; easy to...

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Helpful?
Thank 01NiteTrain
About Hotel's Favorite Review
Missouri
Reviewed 2 weeks ago via mobile

Not really impressed for the money lots of cheaper hotels in the area. Room was very clean and they had the standard breakfast. Lots of construction but at night things were quiet. Great places to eat near by

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Helpful?
Thank 2014ksmith
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear 2014ksmith - Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for any inconveniences you experienced. We will take your comments under consideration as we continually work to improve our guest experience....

Jonesboro, Arkansas, United States
Reviewed 2 weeks ago

Very friendly, very clean! Great Breakfast From the minute you walk into the door until you check out the staff is very friendly. The hotel itself was extremely clean. I would highly recommend this hotel to anyone traveling.

Review collected in partnership with Hampton
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Thank F9001LQjohnp
Memphis, United States
Reviewed 4 weeks ago

Hotel is under renovation. I am an HH member and thought that would at least give me an updated room. It didn't. Be sure to request one, otherwise I would probably stay elsewhere. Our room looked as if there was a new paint job on the walls (which looked like a child had painted it), new wallpaper in bathroom with...

Review collected in partnership with Hampton
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Thank T4422OXjanetw
Indianapolis, Indiana
Reviewed 4 weeks ago

Staff was nice. Our room was beat up, dents in the walls old furniture and a noisy fridge. We couldn't tell it was newly remodeled except for the new shower curtain and poorly tiled bathroom. I felt bad for the staff because the contractors were horrible! It seemed expensive for the quality of the room.

Review collected in partnership with Hampton
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Thank Lori M
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Knoxville, Tennessee
Reviewed 5 weeks ago

Stay away until the update is complete. The internet failed. Construction crew broke a hot water line and I got a flat tire from the construction debris. While I received a credit for one night. It did not cover the cost of the tire repair. I expect it will be very nice in the future, but has some problem right...

Review collected in partnership with Hampton
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Helpful?
Thank kyem53
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear kyem53 I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our general manager and the owner. The next time you are in the area we would love to have...

The Colony, Texas
Reviewed February 10, 2017

This is a very nice hotel. It is presently undergoing reservation which means for the next month or six there may be some challenges. It is clear, though that the results are going to be marvelous. I will stay at this hotel again. The breakfast is not the best I have had for a while.

Review collected in partnership with Hampton
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Thank JohnBee3300
Russellville, United States
Reviewed February 7, 2017

This hotel is under extreme construction during the day, and the noise is untolerable. It has been a great place to stay in the past, and will be so again in the future, but should be avoided for the rest of the spring at least.

Review collected in partnership with Hampton
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Thank Kristin T
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear Kristin T I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I am thrilled to let you know that the renovations to the hotel are anticipated to be complete by the end of March, bringing...

Reviewed January 28, 2017

The building is starting to show its age. The bathroom shower rod was falling off the wall and the hot water temperature scalded my foot. The service, especially in the evening, was TOP NOTCH! The room was very clean. The breakfast was free and sufficient. It's a pretty average Hampton Inn stay, although the facility needs a facelift. There were...

Review collected in partnership with Hampton
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Thank Jody C
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear Jody C. - Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, Arkansas. I apologize for your inconvenience with the shower curtain rod and I assure you that every effort is being made to address this situation and additionally we are striving to make the impact...

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29 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Jonesboro

Address: 2900 Phillips Drive, Jonesboro, AR 72401
Location: United States > Arkansas > Jonesboro
Price Range: $125 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jonesboro 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Jonesboro Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Jonesboro staff and other travelers.
1 question
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Lincoln, Nebraska
over a year ago

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Questions? Get answers from Hampton Inn Jonesboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms to the east are probably quieter; away from FedEx building”
 of 5 bubbles 01NiteTrain, Feb 14, 2017 | Read review
“Room 310 is near elevator and guest laundry.”
 of 5 bubbles R72022, Nov 14, 2016 | Read review
“Rooms not on the first floor will be quieter, and probably have fewer roaches”
 of 5 bubbles 111bens, Sep 8, 2016 | Read review
“I prefer the lower floors, due to knee injury. Was very quite.”
 of 5 bubbles NYCDEC12, Jul 30, 2016 | Read review
“IF you stay here, insist on a 2nd floor room b/c neither we nor the staff were able to lock the windows.”
 of 5 bubbles goodirishboy, Aug 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question