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Holiday Inn Express Jonesboro

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Holiday Inn Express Jonesboro
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124 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Phoenix, Arizona
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice place just going thru flag change and needs renovation. Tiles in bathroom cracked, mold on shower walls, pictures off walls noisy a/c unit. Breakfast stale. Front desk girl that checked us in was super nice however the one checking out was rude didn't even speak or say anything.

Helpful?
Thank mnew886239
Jonesboro, Arkansas
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We showed up to check in and the pool had no water and it was no longer a Holiday Inn Express. I chose this hotel because of the pool and the Holiday Inn Express reputation. They did refund our money. I was disappointed that Trip Advisor advertised as a Holiday Inn Express with a pool.

Helpful?
Thank jeaniethompson1971

Travelers are raving about these Jonesboro hotels

Edwardsville, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On business as usual and relying on the consistency of IHG properties. This was not a Holiday Inn although I was never informed of that during the booking process. It would not have been my selection had I been able to view it first. The rooms are old and run down and the hotel in general is not well maintained.... More 

Helpful?
Thank O1116JOpamelab
Pearl, Mississippi
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 18, 2016 via mobile

We arrived around 1 am this morning & I called ahead since I booked online to make sure we could get a double room. Well she told me they were out but she had a king suite available. It cost more of course but we didn't have much of a choice. We get there at 1 in the morning exhausted... More 

Helpful?
Thank jimmyandregina
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

I made my reservation to Holiday Inn Express but realized upon arrival there is no longer a Holiday Inn Express in town. It is now the Jonesboro Inn. The hotel was conveniently located to the highway and the bed was comfortable. However, the whole place looked very run down and I had to ask for a different room twice due... More 

Helpful?
2 Thank Carol B
Portland, Maine
Level Contributor
123 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed May 10, 2016

I would have considered this a C+ hotel had they not run out of shampoo and conditioner. When the chips are down, this is when people have a chance to make an above-and-beyond impression. I was here for several days, along with some other women, and we noticed the shampoo and conditioner in all of our rooms hadn't been replaced.... More 

Helpful?
1 Thank LiftLady
Beaverton, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 15, 2016

I had to posponed my bussiness trip by few days. I called hotel about 30 hours before check-in time. They refused to change my date blaming it on hotels.com policy. I called hotels.com and they were blaming hotel. They just took my 150 dollars. It was off season and hotel was probably half empty.

Helpful?
2 Thank majajohn
Lisa W, Manager at Holiday Inn Express Jonesboro, responded to this review

Thank you for your comments. Unfortunately, when you book a room through a 3rd party agency such as the one you mentioned, your sales transaction is with that company. The contractual agreement between the 3rd party and the hotel prohibits the hotel from changing the reservation in any way. 3rd party reservations have great benefits, such as a lower price,... More 

Jackson, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 7, 2016

We stayed here on our drive to Kansas City. It was very conveniently located with lots of restaurants in the area to choose from. The hotel was clean and the staff welcoming. I would not hesitate to stay here again if in the area.

Helpful?
Thank Lynda G
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 7, 2016

We traveled here for three nights due to a family member funeral. We made our reservations directly with the property as sometimes booking through a third party reservation service can limit your options. What is many times misunderstood is that if the hotel room is already paid through a third party this limits the availability of changes. Originally we had... More 

Helpful?
Thank Wayne N
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 28, 2016 via mobile

My original reservation was canceled due to the hotel being overbooked. They reserved me a room at this Holiday Inn Express and I was hopeful. The little hotel seemed fine but went down hill quickly. From dust bunnies by the night stand to toe nail clippings on the floor. It was just not a nice stay. Then I saw what... More 

Helpful?
Thank keith s
IHGService, Guest Relations Manager at Holiday Inn Express Jonesboro, responded to this review

Dear keith s, Thank you so much for your review of our hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. Your comments regarding room cleanliness are troubling and will be certainly looked into. Allow me to apologize for any discomfort this issue may have caused you. The feedback we receive from... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn EXPRESS in the heart of Jonesboro, Arkansas. We are conveniently located near Arkansas State University, Joe Mack Campbell Sports Arena, and the Jonesboro Bowling Center. For shopping or dining, we are located near Turtle Creek Mall and several national restaurants including the Cracker Barrel, Chili's, Old Charley's, Ruby Tuesday, El Chico, Colton's Steak House, Shorty Small's, Pizza Inn, Subway, and IHOP. The Industrial Park is only minutes away. Golf at Sage Meadows, a Signature Golf Course. By choosing to STAY SMART, you will have complimentary High Speed wireless internet, deluxe Continental Breakfast, including our signature Cinnamon Rolls and Smart Roast Coffee. We have an on-site fitness center, or we also offer a complimentary pass to the Trim Gym, 24 hour accessible Business Center, and guest laundry facilities. When visiting Jonesboro, business or leisure, STAY SMART with the Holiday Inn Express. ... more   less 

Additional Information about Holiday Inn Express Jonesboro

Address: 2407 Phillips Dr, Jonesboro, AR 72401-7310
Location: United States > Arkansas > Jonesboro
Price Range: $100 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Jonesboro 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Holiday Inn Express Jonesboro Hotel Jonesboro
Holiday Inn Jonesboro
Jonesboro Holiday Inn
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